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Business Analyst Jobs in Puerto Rico (NOW HIRING)

Honeywell International, Inc.

Sr Pricing Analyst

Aguadilla, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contributing to the development of the business case, competitive assessment, risk mitigation and negotiation strategy in support of customer business proposals * Driving top line and bottom-line ...

Deca Analytics

Tax Analyst Senior

San Juan, PR · On-site

$60K - $70K/yr

DECA Analytics, LLC is a Puerto Rico-based boutique advisory firm specializing in the unique business environment of Puerto Rico. Our mission is to provide unparalleled financial and operational ...

Deca Analytics

Tax Analyst Senior

San Juan, PR · On-site

$55K - $60K/yr

DECA Analytics, LLC is a Puerto Rico-based boutique advisory firm specializing in the unique business environment of Puerto Rico. Our mission is to provide unparalleled financial and operational ...

Deca Analytics

Tax Analyst Senior

San Juan, PR · On-site

$112K - $112K/yr

DECA Analytics, LLC is a Puerto Rico-based boutique advisory firm specializing in the unique business environment of Puerto Rico. Our mission is to provide unparalleled financial and operational ...

Deca Analytics

Tax Analyst Senior

San Juan, PR · On-site

$112K - $112K/yr

DECA Analytics, LLC is a Puerto Rico-based boutique advisory firm specializing in the unique business environment of Puerto Rico. Our mission is to provide unparalleled financial and operational ...

Deca Analytics

Tax Analyst Senior

San Juan, PR · On-site

$60K - $70K/yr

DECA Analytics, LLC is a Puerto Rico-based boutique advisory firm specializing in the unique business environment of Puerto Rico. Our mission is to provide unparalleled financial and operational ...

WORKSIMPLI SOFTWARE LLC

PR · On-site

$45K - $55K/yr

  • Medical

  • PTO

Position Summary As a Data Analyst , you'll play a key role in helping our teams understand business performance, user behavior, and growth opportunities. You will gather, interpret, and present data ...

Toyota

Do. Grow. with us. Analyst - Contracts and Insurances Job Level: 15 Reports to: PCS Services ... Bachelor's degree in Business Administration, Finance, Accounting, Risk Management, Procurement ...

Pharmpix

PR · On-site

Coordinate with IT department the creation and validation of different reports required by management to analyze business trends and activities. * Maintains technical knowledge by attending ...

Pharmpix

PR · On-site

Properly enter test claims to verify business rules set up in the system. * Perform quality ... Analyze client system requests and work to accommodate within existing systems before having to ...

Pharmpix

PR · On-site

Bachelor's degree in finance, Accounting, Business, Economics, Analytics, or related field PROFESSIONAL EXPERIENCE * 2-4 years of experience in healthcare operations, rebates, finance, or data ...

ICBD

Business Development Representative

Caguas, PR · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Business Development Representative - ABA Centers of Puerto Rico Caguas, PR Compensation: Base ... Analyze referral patterns and territory performance to refine targeting efforts. * Partner with ...

Aon Corporation

PR · On-site

Team-player, Hunter, Thought Leadership, Strategic and Operational Business Development, ambitious way of thinking, can identify economic trends and influences, Analytical thinking, Negotiation ...

L3HHCM20

Principal, Business Development

San Juan, PR · On-site +1

  • Medical

  • Retirement

  • PTO

Solves hard, complex problems by analyzing broad variables to include market drivers, business impact, and technological feasibility. * This position will execute business development activities ...

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Showing results 21-40

All JobsBusiness Analyst JobsBusiness Analyst Jobs in Puerto Rico

Business Analyst information

What is a business analyst?

Business analysts are professionals who evaluate business processes, identify needs, and propose data-driven solutions to help organizations improve efficiency and achieve their strategic goals. They act as a bridge between stakeholders and IT teams, gathering requirements and ensuring that projects align with business objectives. Business analysts often use data analysis, modeling, and documentation techniques to support decision-making and drive business growth.

What are the key skills and qualifications needed to thrive as a business analyst, and why are they important?

To thrive as a Business Analyst, you need strong analytical skills, business process understanding, and typically a degree in business, finance, or information systems. Familiarity with requirements gathering tools, data visualization software (such as Tableau or Power BI), and knowledge of methodologies like Agile or Scrum are commonly required. Excellent communication, problem-solving abilities, and stakeholder management are standout soft skills for this role. These competencies enable Business Analysts to bridge the gap between technical and business teams, ensuring successful project outcomes and organizational improvements.

How does a business analyst typically collaborate with stakeholders throughout a project lifecycle?

Business Analysts play a crucial role in facilitating communication between stakeholders, such as business leaders, end-users, and technical teams. Throughout the project lifecycle, they gather requirements, clarify objectives, and ensure that all parties are aligned on project goals. Regular meetings, requirement workshops, and ongoing feedback sessions are common practices to keep stakeholders engaged and informed. This collaborative approach helps minimize misunderstandings and ensures that the final solution meets business needs.

Do business analysts make a lot of money?

Business analysts typically earn competitive salaries that vary by industry, experience, and location. Entry-level positions may start lower, but with experience and certifications like CBAP or PMI-PBA, salaries can increase significantly, often reaching six figures in some markets. Overall, the role offers strong earning potential compared to many other business-related positions.

What does a business analyst do exactly?

A business analyst evaluates an organization’s processes, systems, and data to identify areas for improvement. They gather and analyze requirements, communicate findings to stakeholders, and often use tools like Excel or data modeling software to support decision-making. Their role helps ensure projects meet business needs efficiently.

What kind of jobs do business analysts do?

Business analysts evaluate an organization’s processes, systems, and data to identify improvements and support decision-making. They often gather requirements, create reports, and collaborate with stakeholders using tools like Excel, SQL, and project management software to optimize business performance.
More about Business Analyst jobs

What are the most commonly searched types of Business Analyst jobs in Puerto Rico?

The most popular types of Business Analyst jobs in Puerto Rico are:

What are popular job titles related to Business Analyst jobs in Puerto Rico?

For Business Analyst jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Business Analyst jobs in Puerto Rico look for?

The top searched job categories for Business Analyst jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Business Analyst jobs?

Cities in Puerto Rico with the most Business Analyst job openings:

What are popular job titles related to Business Analyst jobs in PR?

For Business Analyst jobs in PR, the most frequently searched job titles are:

Business Analyst jobs near you
Infographic showing various Business Analyst job openings in Puerto Rico as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

IT Request and Backlog Management Analyst (Puerto Rico)

Raytheon Technologies

Santa Isabel, PR • On-site

Full-time

Medical, Life, Retirement

Re-posted 25 days ago

Job description

Date Posted:
2026-06-24
Country:
United States of America
Location:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1
Position Role Type:
Remote
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
An ITSM Request and Backlog Management Analyst supports daily outcomes, trending and analytics related to IT service management processes-specifically Incident, Request, and Service Level Management-to ensure operational efficiency, SLA compliance, and process adherence. They analyze the backlog of IT tasks and lead continual service improvement to enhance service quality.
What You Will Do
  • Request & Backlog Management: Triage, route, and prioritize service requests and incident tickets; maintain backlog health, ensuring aging items are addressed.
  • SLA Compliance & Monitoring: Monitor ticket queues to ensure compliance with SLAs (Service Level Agreements) and OLAs (Operational Level Agreements).
  • ITSM Process Support: Support ITIL processes (Incident, Problem, Change, etc.) by facilitating analytics or trends and workflows and ensuring documentation standards are met.
  • Performance Reporting: Analyze trends and produce regular metrics/dashboards to report to leadership on ticket volume, SLA performance, and service quality.
  • Continuous Improvement: Identify bottlenecks in IT workflows and implement improvements to increase operational.
  • Stakeholder Collaboration: Act as a liaison between end-users and technical teams (Tier 1-3) to ensure timely resolution of issues.
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have
  • A Bachelor's Degree or equivalent experience and minimum 8 years prior experience in IT, or an Advanced Degree in a related field and minimum 5 years experience.
  • Experience with ITIL frameworks, specifically in Request Fulfillment or Service Level Management.
  • Proficiency in ITSM platforms like ServiceNow.
  • Experience with ServiceNow Performance Analytics and Report Designer.
  • Strong understanding of methodologies related to backlog refinement and burn down.
  • Analytical skills to drive data-driven process improvements and reporting.
  • Proficiency in developing and applying KPIs, Service Level Agreements (SLAs), and IT operations metrics.
  • Experience with using AI tools (Now Assist, Copilot) to support rapid analytics of ITSM data.

Qualifications We Prefer
  • Experience in process optimization, automation, or documentation management.
  • Knowledge of ITIL (Information Technology Infrastructure Library) best practices or related certifications.
  • Experience with ITIL Service Catalog Management.
  • Experience with Power BI.
  • Experience with IT Service Management tools (e.g., ServiceNow, Remedy).
  • Ability to convey technical information to non-technical stakeholders clearly.
  • Experience working remotely with geographically distributed teams across multiple time zones.

What We Offer
Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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