ZipRecruiter

Log In

2

Remote Business Analyst Jobs in Puerto Rico (NOW HIRING)

Deloitte

Accounts Receivable Analyst

San Juan, PR · Remote

$23.50 - $30/hr

... remote client service delivery. Recruiting for this role ends on 08/01/2026 Work you'll do As an ... We deliver integrated business expertise with scalable, repeatable technology solutions ...

Cognizant Technology Solutions

$100K - $132K/yr

CTSH) is a leading provider of information technology, consulting, and business process outsourcing ... analytics. • Optimize data collection strategies by tuning sampling rates, compression, and ...

Deloitte

Hospital Billing Operator

San Juan, PR · Remote

$18 - $23/hr

As an Epic Hospital Billing Analyst, you will help review and submit hospital claims, resolve ... This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel ...

next page

Showing results 1-20

All JobsBusiness Analyst JobsRemote Business Analyst JobsRemote Business Analyst Jobs in Puerto Rico

Remote Business Analyst information

What are the key skills and qualifications needed to thrive as a Remote Business Analyst, and why are they important?

To thrive as a Remote Business Analyst, you need strong analytical abilities, problem-solving skills, and a background in business, finance, or information technology, often supported by a relevant degree or certification. Familiarity with data analysis tools (like Excel, SQL, Tableau), requirements management software (such as Jira or Confluence), and virtual collaboration platforms is typically required. Excellent communication, self-motivation, and adaptability are crucial soft skills for effectively gathering requirements and collaborating with distributed teams. These skills ensure accurate solutions, efficient teamwork, and successful project outcomes in a remote work environment.

What are remote business analysts?

Remote business analysts are professionals who analyze business processes, gather requirements, and recommend solutions to improve efficiency and effectiveness, all while working from a location outside of the traditional office. They utilize digital tools to communicate with stakeholders, conduct virtual meetings, and document findings. This role requires strong analytical, communication, and problem-solving skills, as well as the ability to collaborate effectively in a remote environment.

Is BA replaceable by AI?

Business analysts (BAs) perform tasks that involve critical thinking, stakeholder communication, and understanding complex business processes, which are difficult for AI to fully replicate. While AI tools can assist with data analysis and automation of routine tasks, the role of a BA requires human judgment, problem-solving skills, and adaptability that current AI cannot replace entirely.

How can I make 2000 a week working from home?

A remote business analyst can earn $2,000 a week by working on multiple projects, consulting, or freelance assignments that pay competitive rates. Building specialized skills in data analysis, project management, and using tools like Excel or Tableau can increase earning potential, especially with certifications and a strong professional network.

Can a business analyst work remotely?

Yes, many business analysts work remotely, especially with the increased adoption of digital collaboration tools like Excel, PowerPoint, and project management software. Remote work allows business analysts to perform tasks such as data analysis, process modeling, and stakeholder communication from any location, often requiring strong communication skills and relevant certifications.

How can I make $100,000 a year working from home?

A remote business analyst can earn $100,000 annually by gaining relevant certifications such as CBAP or PMI-PBA, developing strong analytical and communication skills, and gaining experience in high-demand industries. Working for established companies or consulting firms that offer competitive salaries and remote work options can also help reach this income level.

How does a Remote Business Analyst effectively collaborate with cross-functional teams despite working offsite?

Remote Business Analysts frequently use digital collaboration tools such as Zoom, Microsoft Teams, and project management platforms to stay connected with stakeholders, developers, and project managers. Regular virtual meetings, clear documentation, and proactive communication are essential to bridge the distance and ensure alignment on project goals. While working remotely, setting clear expectations and maintaining transparency helps streamline workflows and keeps everyone engaged. Many organizations also encourage remote analysts to participate in virtual workshops or brainstorming sessions to foster a sense of teamwork.

What is the difference between Remote Business Analyst vs Remote Data Analyst?

AspectRemote Business AnalystRemote Data Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like CBAP or PMI-PBABachelor's in Statistics, Data Science, or related; certifications like CAP, Microsoft Data Analyst Associate
Work EnvironmentCollaborates with business teams, stakeholders, and project managersWorks with data sets, databases, and analytics tools, often independently
Employer & Industry UsageUsed across finance, healthcare, retail, and tech industriesCommon in finance, marketing, tech, and consulting firms

While both roles involve data and analysis, Remote Business Analysts focus on understanding business needs and translating them into solutions, whereas Remote Data Analysts primarily analyze data to generate insights. The roles often overlap but serve different core functions within organizations.

What Does a Remote Business Analyst Do?

As a remote business analyst, your duties and responsibilities are to evaluate and perform analysis on different types of business information, such as price variance for products across large regions, conduct consumer product and market research, and survey consumers to gain more information for your business or client. Business analysts often evaluate internal processes as well and provide recommendations for ways to improve efficiency, cut costs, or expand services throughout the organization, such as by implementing new technology, rationalizing logistics, and streamlining project budgets.

More about Remote Business Analyst jobs
What are the most commonly searched types of Business Analyst jobs in Puerto Rico? The most popular types of Business Analyst jobs in Puerto Rico are:
What are popular job titles related to Remote Business Analyst jobs in Puerto Rico? For Remote Business Analyst jobs in Puerto Rico, the most frequently searched job titles are:
What cities in Puerto Rico are hiring for Remote Business Analyst jobs? Cities in Puerto Rico with the most Remote Business Analyst job openings:
Remote Business Analyst jobs near you
Infographic showing various Remote Business Analyst job openings in Puerto Rico as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
IT Request and Backlog Management Analyst (Puerto Rico)

IT Request and Backlog Management Analyst (Puerto Rico)

Collins Aerospace

Santa Isabel, PR • Remote

Full-time

Medical, Life, Retirement

Posted 2 days ago

Collins Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 249 frontline employees who took The Breakroom Quiz

29th of 71 rated aerospace companies

Job description

Date Posted:

2026-06-24

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

An ITSM Request and Backlog Management Analyst supports daily outcomes, trending and analytics related to IT service management processes—specifically Incident, Request, and Service Level Management—to ensure operational efficiency, SLA compliance, and process adherence. They analyze the backlog of IT tasks and lead continual service improvement to enhance service quality.

What You Will Do

  • Request & Backlog Management: Triage, route, and prioritize service requests and incident tickets; maintain backlog health, ensuring aging items are addressed.
  • SLA Compliance & Monitoring: Monitor ticket queues to ensure compliance with SLAs (Service Level Agreements) and OLAs (Operational Level Agreements).
  • ITSM Process Support: Support ITIL processes (Incident, Problem, Change, etc.) by facilitating analytics or trends and workflows and ensuring documentation standards are met.
  • Performance Reporting: Analyze trends and produce regular metrics/dashboards to report to leadership on ticket volume, SLA performance, and service quality.
  • Continuous Improvement: Identify bottlenecks in IT workflows and implement improvements to increase operational.
  • Stakeholder Collaboration: Act as a liaison between end-users and technical teams (Tier 1-3) to ensure timely resolution of issues.
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

  • A Bachelor's Degree or equivalent experience and minimum 8 years prior experience in IT, or an Advanced Degree in a related field and minimum 5 years experience.
  • Experience with ITIL frameworks, specifically in Request Fulfillment or Service Level Management.
  • Proficiency in ITSM platforms like ServiceNow.
  • Experience with ServiceNow Performance Analytics and Report Designer.
  • Strong understanding of methodologies related to backlog refinement and burn down.
  • Analytical skills to drive data-driven process improvements and reporting.
  • Proficiency in developing and applying KPIs, Service Level Agreements (SLAs), and IT operations metrics.
  • Experience with using AI tools (Now Assist, Copilot) to support rapid analytics of ITSM data.

Qualifications We Prefer

  • Experience in process optimization, automation, or documentation management.
  • Knowledge of ITIL (Information Technology Infrastructure Library) best practices or related certifications.
  • Experience with ITIL Service Catalog Management.
  • Experience with Power BI.
  • Experience with IT Service Management tools (e.g., ServiceNow, Remedy).
  • Ability to convey technical information to non-technical stakeholders clearly.
  • Experience working remotely with geographically distributed teams across multiple time zones.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

What Collins Aerospace employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Collins Aerospace logo

About Collins Aerospace

Sourced by ZipRecruiter

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2018

View All Collins Aerospace Jobs

Apply