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Brightree Jobs (NOW HIRING)

Brightree

Sr Customer Success Specialist

Overland Park, KS · On-site +1

$57K - $77K/yr

Brightree Patient Collections, a nationwide leader in patient-pay billing and collection services, is seeking a driven and customer-focused Senior Customer Success Specialist to join its growing team.

MSCCN

Intake Specialist - Blue Bell, PA

Blue Bell, PA · On-site

$22 - $24/hr

Uploads all documents to Brightree and closes out the patients order upon delivery confirmation. Follows clinical and compliance guidelines to maximize reimbursement and minimize potential loss or ...

Resmed

Senior Manager, Customer Success

Atlanta, GA · On-site

Let's talk about the team The Brightree Customer Success Team is responsible for driving consistent customer value through adoption of Brightree products and services. Customer Success Managers align ...

MatrixCare

Senior Manager, Customer Success

Atlanta, GA · On-site

Let's talk about the team The Brightree Customer Success Team is responsible for driving consistent customer value through adoption of Brightree products and services. Customer Success Managers align ...

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How much do brightree jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for brightree in the United States is $31.70, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $36.54 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in a Brightree-focused position?

In a Brightree-focused role, your daily responsibilities generally include maintaining accurate patient records, managing billing and insurance claims through the Brightree platform, and providing technical support to staff users. You may also perform regular audits, troubleshoot system issues, and collaborate with clinical and administrative teams to streamline workflows. Staying up-to-date with software updates and regulatory changes is important to keep operations compliant. The position often involves a mix of independent tasks and cross-functional teamwork to support high-quality patient care and efficient business operations.

What is a Brightree job?

A Brightree job typically refers to a role at Brightree, a company that provides cloud-based software solutions for post-acute healthcare organizations. Employees at Brightree work in various fields, including software development, customer support, and healthcare technology services. These roles involve helping home medical equipment providers, pharmacies, and other healthcare businesses streamline operations and improve patient care.

What are the key skills and qualifications needed to thrive in the Brightree position, and why are they important?

To excel in a Brightree Specialist or Administrator role, you should have a strong background in healthcare administration, billing processes, and technical proficiency with Brightree software. Experience with electronic health records (EHR), medical billing codes, and certifications in healthcare IT or revenue cycle management are commonly required. Strong communication, attention to detail, and problem-solving abilities help you navigate patient data and support team members effectively. These skills ensure efficient system management, accurate billing, and improved healthcare operational outcomes.

More about Brightree jobs
What cities are hiring for Brightree jobs? Cities with the most Brightree job openings:
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Brightree jobs near you
Infographic showing various Brightree job openings in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $65,936 per year, or $31.7 per hour.

Home Medical Equipment (HME) Coordinator - Brightree

A Hug Away

Katy, TX • On-site

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

About the Role:
A Hug Away Medical Supplies, Inc. is seeking an experienced Home/Durable Medical Equipment (H/DME) Coordinator with strong Brightree experience to oversee day-to-day medical supply operations. This role is designed for a hands-on DME professional who fully understands the intake-to-billing lifecycle, payer requirements, and compliance standards.
This is a key operational role, working on-site and closely with leadership to ensure accurate intake, efficient billing, regulatory compliance, and excellent patient service.
Core Responsibilities:
Brightree Patient Coordination:
  • Manage the complete DME workflow using Brightree, from referral intake to billing and collections.
  • Enter and validate patient demographics, physician documentation, CMNs, and supporting records.
  • Verify insurance eligibility, authorizations, and payer requirements prior to delivery.
  • Submit clean claims and resolve billing issues, denials, and follow-ups.
H/DME Operations & Inventory:
  • Oversee inventory tracking, expiration monitoring, audits, and vendor restocking.
  • Coordinate H/DME orders from intake to delivery and post-delivery follow-up.
  • Ensure accurate documentation for audits and payer reviews.
Compliance & Regulatory Oversight:
  • Maintain compliance with Medicare, DMEPOS standards, HIPAA, OSHA, and HQAA.
  • Ensure all operational logs, policies, and documentation are current and audit-ready.
Customer Service & Coordination:
  • Serve as a primary point of contact for patients, caregivers, and referral partners.
  • Address concerns promptly and conduct post-delivery satisfaction follow-ups.
  • Coordinate with vendors, delivery teams, and referral sources.
Reporting & Performance:
  • Prepare monthly reports related to inventory, billing performance, and revenue.
  • Support company initiatives and operational improvements.
  • Assist with credentialing, contracts, and vendor partnerships.
Marketing & Growth Support:
  • Support community outreach, referral relationships, and in-store education efforts.
  • Assist with initiatives tied to H/DME growth and operational expansion.
Required Qualifications:
  • 2+ years of hands-on Home or Durable Medical Equipment (DME) experience.
  • Direct experience using Brightree for intake, documentation, and billing.
  • Strong working knowledge of Medicare DME guidelines and billing workflows.
  • Experience with eligibility verification, authorizations, and claim submission.
  • Proficiency in Brightree.
  • Highly organized, detail-oriented, and compliance-focused.
  • Ability to work independently in an office-based setting.

Compensation & Benefits:
  • Competitive hourly pay ($18–$23/hr).
  • Paid time off (PTO)/ vacation after 90 days.
  • Dental, vision, disability, and life insurance.
  • 401(k) with 3.5% company match.
  • Performance-based bonus incentives.
  • Supportive, mission-driven, women-owned organization.
  • Opportunity to grow with an expanding DME operation.
About A Hug Away
A Hug Away Healthcare, Inc. is a women-owned healthcare organization serving Katy and Houston, Texas. With over 35 years of combined industry experience, we provide home health, hospice, and medical supply services rooted in compassion, quality, and integrity.
This role requires direct Brightree experience. Please do not apply if you have not worked with Brightree in a DME setting.