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Brightree Jobs in Florida (NOW HIRING)

Unified Care Services

Intake Coordinator

Miami, FL · On-site

$18 - $22/hr

Accurately enter order and intake details into the company's order management or client management system (e.g., Brightree/EHR). Customer & Client Interaction * Serve as the primary contact for new ...

Suncap Technology

Customer Service Rep

Miami, FL · On-site

$15.25 - $20.75/hr

Experience with Brightree is a must * Previous experience in customer service * Ability to build rapport with clients * Ability to prioritize and multitask * Positive and professional demeanor

Suncap Technology

Customer Service Rep

Doral, FL · On-site

$14.75 - $20/hr

Qualifications: • Previous DME is required, Medicare experience preferred. • Experience with Brightree is a must. • Previous experience in customer service. • Ability to build rapport with ...

Healthcare Support Staffing

DME Biller

Longwood, FL

$13/hr

... Brightree preferred, however similar software will work) Knowledge of Microsoft Word and Excel Knowledge of HIPAA Guidelines Additional Information Interested in being considered? If you are ...

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How much do brightree jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for brightree in Florida is $23.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $27.31 per hour, depending on experience, location, and employer.

What does someone working in a Brightree position do?

In a Brightree-focused role, your daily responsibilities generally include maintaining accurate patient records, managing billing and insurance claims through the Brightree platform, and providing technical support to staff users. You may also perform regular audits, troubleshoot system issues, and collaborate with clinical and administrative teams to streamline workflows. Staying up-to-date with software updates and regulatory changes is important to keep operations compliant. The position often involves a mix of independent tasks and cross-functional teamwork to support high-quality patient care and efficient business operations.

What is a Brightree?

A Brightree job typically refers to a role at Brightree, a company that provides cloud-based software solutions for post-acute healthcare organizations. Employees at Brightree work in various fields, including software development, customer support, and healthcare technology services. These roles involve helping home medical equipment providers, pharmacies, and other healthcare businesses streamline operations and improve patient care.

What are the key skills and qualifications needed to thrive in a Brightree position?

To excel in a Brightree Specialist or Administrator role, you should have a strong background in healthcare administration, billing processes, and technical proficiency with Brightree software. Experience with electronic health records (EHR), medical billing codes, and certifications in healthcare IT or revenue cycle management are commonly required. Strong communication, attention to detail, and problem-solving abilities help you navigate patient data and support team members effectively. These skills ensure efficient system management, accurate billing, and improved healthcare operational outcomes.

What are the most commonly searched types of Brightree jobs in Florida? The most popular types of Brightree jobs in Florida are:
What are popular job titles related to Brightree jobs in Florida? For Brightree jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Brightree jobs in Florida look for? The top searched job categories for Brightree jobs in Florida are:
Brightree jobs near you
Infographic showing various Brightree job openings in Florida as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,273 per year, or $23.7 per hour.

Intake Coordinator

Unified Care Services

Miami, FL • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

The Intake Specialist plays a critical role as the first point of contact for patients, caregivers, and

healthcare providers. This role is responsible for efficiently processing incoming orders for

durable medical equipment, gathering and verifying client information, coordinating with

internal teams and ensuring compliance with insurance and regulatory requirements. By

combining strong customer service skills with accurate documentation and workflow

management, the Intake Specialist ensures timely service delivery, operational efficiency, and an

excellent client experience.

Key Responsibilities


Order Processing & Intake

• Receive and process incoming orders for durable medical equipment via phone, fax, and

email.

• Collect, review, and verify patient/client information, prescriptions, insurance details, and

supporting documentation.

• Accurately enter order and intake details into the company's order management or client

management system (e.g., Brightree/EHR).


Customer & Client Interaction

• Serve as the primary contact for new patient inquiries, providing clear, professional, and

courteous communication.

• Educate clients and caregivers on available products, insurance coverage, service

procedures, and next steps.

• Address and resolve inquiries or concern in a timely manner while maintaining a

positive client experience.


Documentation & Compliance

• Ensure all required documentation is complete, accurate, and compliant with company

policies, insurance requirements, and applicable regulations (e.g., HIP AA).

• Maintain confidential records of patient and client information.

• Support audits and compliance reviews by ensuring documentation accuracy.


Collaboration & Coordination

• Work closely with warehouse and delivery teams to coordinate timely equipment

delivery and setup.

• Partner with healthcare providers to clarify orders, request missing documentation, and

maintain seamless communication.

• Coordinate with internal departments to schedule assessments, appointments, or follow up

activities as needed.

Process Improvement

• Assist in developing, refining, and improving intake and order workflows to enhance

efficiency and client satisfaction.

• Identify and escalate barriers or issues that may impact service delivery.

Qualifications


Minimum Requirements

• High school diploma, equivalent or related experience.

• Proven experience in customer service or client-facing roles, ideally in healthcare,

durable medical equipment, or social services.

• Strong communication and interpersonal skills.

• Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced

environment.

• Proficiency in Microsoft Office and order/client management systems (Brightree

experience required).

• Understanding medical terminology and insurance processes.

Preferred

• Experience with electronic health records (EHR) or intake management software.

• Knowledge of HIP AA and other relevant privacy regulations.

• Background in healthcare administration, medical office support, or social services.

• Multilingual communication skills.

• Certification in medical office administration or related fields.

Skills

• Communication: Ability to interact clearly and professionally with patients, providers,

and internal teams.

• Organization: Skilled at managing multiple tasks, client information, and intake

workflows.

• Problem-Solving: Ability to identify and resolve intake or order issues quickly.

• Technical: Proficiency with Brightree, EHR systems, and office software.

• Compliance: Knowledge of privacy standards and insurance guidelines to ensure secure

and accurate information handling.


Benefits:

  • 401(k)
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


Background Screening Notice: This position requires a Level 2 background screening through the Florida Agency for Health Care Administration (AHCA). Applicants may review screening requirements by visiting: https://info.flclearinghouse.com



Monday thru Friday
8:30AM- 5:00PM