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Brightree Jobs in Georgia (NOW HIRING)

ResMed

Senior Software Engineer

Peachtree Corners, GA · On-site

$115K - $152K/yr

Brightree, a ResMed company, is looking for a Senior Software Engineer to join the Brightree Resupply engineering team. This role plays a critical part in scaling the SNAP product to broader market ...

ResMed, Inc.

Senior Software Engineer

Peachtree Corners, GA · On-site

$115K - $152K/yr

Brightree, a ResMed company, is looking for a Senior Software Engineer to join the Brightree Resupply engineering team. This role plays a critical part in scaling the SNAP product to broader market ...

MatrixCare

Senior Software Engineer

Peachtree Corners, GA · On-site

$115K - $152K/yr

Brightree, a ResMed company, is looking for a Senior Software Engineer to join the Brightree Resupply engineering team. This role plays a critical part in scaling the SNAP product to broader market ...

UroStat Healthcare

Be Seen First

DME Insurance Billing Specialist

Suwanee, GA · On-site

$18 - $25/hr

Brightree Experience is highly desirable * Excellent communication and problem-solving skills Benefits Package: * Health * Dental * Vision * 401k * 3 weeks PTO * Company provided lunch twice a week.

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$13

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How much do brightree jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for brightree in Georgia is $26.77, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $30.87 per hour, depending on experience, location, and employer.

What does someone working in a Brightree position do?

In a Brightree-focused role, your daily responsibilities generally include maintaining accurate patient records, managing billing and insurance claims through the Brightree platform, and providing technical support to staff users. You may also perform regular audits, troubleshoot system issues, and collaborate with clinical and administrative teams to streamline workflows. Staying up-to-date with software updates and regulatory changes is important to keep operations compliant. The position often involves a mix of independent tasks and cross-functional teamwork to support high-quality patient care and efficient business operations.

What is a Brightree?

A Brightree job typically refers to a role at Brightree, a company that provides cloud-based software solutions for post-acute healthcare organizations. Employees at Brightree work in various fields, including software development, customer support, and healthcare technology services. These roles involve helping home medical equipment providers, pharmacies, and other healthcare businesses streamline operations and improve patient care.

What are the key skills and qualifications needed to thrive in a Brightree position?

To excel in a Brightree Specialist or Administrator role, you should have a strong background in healthcare administration, billing processes, and technical proficiency with Brightree software. Experience with electronic health records (EHR), medical billing codes, and certifications in healthcare IT or revenue cycle management are commonly required. Strong communication, attention to detail, and problem-solving abilities help you navigate patient data and support team members effectively. These skills ensure efficient system management, accurate billing, and improved healthcare operational outcomes.

What are popular job titles related to Brightree jobs in Georgia? For Brightree jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Brightree jobs in Georgia look for? The top searched job categories for Brightree jobs in Georgia are:
What cities in Georgia are hiring for Brightree jobs? Cities in Georgia with the most Brightree job openings:
Brightree jobs near you
Infographic showing various Brightree job openings in Georgia as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $55,675 per year, or $26.8 per hour.

Senior Customer Support Specialist

Propeller Health

Peachtree Corners, GA • On-site, Remote

$30.91 - $41.21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Brightree is a leading provider of cloud-based software solutions that help post-acute care providers streamline operations and improve patient outcomes. As a Senior Customer Support Specialist, you will play a critical role in delivering an exceptional customer experience by resolving complex issues and serving as a trusted advisor to our clients.

In this role, you will provide consultative support on Brightree's platform, helping customers maximize the value of our solutions.You'llcombine technicalexpertise, problem-solving skills, and a customer-first mindset to drive resolution, build knowledge, and continuously improve the support experience.

Ideal shift is 9am - 6pm ET.

Let's talk about Responsibilities:

  • Deliver high-quality, consultative support for Brightree applications and related services in a professional, efficient, and customer-focused manner

  • Diagnose and resolve a wide range of customer issues-including system configuration, product functionality, and defects-via phone and electronic communication channels

  • Investigate and troubleshoot complex issues that may not have standard documented solutions, using critical thinking and creativity

  • Create andmaintaindetailed documentation, including knowledge base articles, issue logs, and resolution steps to support internal teams and customers

  • Identifytrends or systemic issues that mayimpactmultiple customers and proactively communicate insights, risks, and recommended solutions

  • Accurately track and manage all support interactions, ensuringtimelyfollow-up and thorough documentation

  • Partner cross-functionally with Product, Engineering, and other internal teams to escalate and resolve issues effectively

  • Stay current on Brightree product updates, enhancements, and industry trends toprovideinformed guidance to customers

  • Act as a subject matter expert and mentor to team members, sharing knowledge and promoting best practices

  • Contribute to continuous process improvements that enhance the overall customer support experience

Let's talk about Qualifications & Experience:

  • 3+ years of experience in SaaS customer support, application support, or help desk environments supporting external customers

  • Strong technical aptitude with the ability to troubleshoot complex issues using a logical, structured approach

  • Experience with SQL

  • Experience with Brightree software

  • Proven ability to manage and resolve challenging customer situations with professionalism and urgency

  • Excellent communication, interpersonal, and customer service skills

  • Strong attention to detail with the ability to document issues clearly and accurately

  • Ability to thrive in a fast-paced, collaborative, and customer-centric environment

  • Self-starter witha strong senseof ownership, accountability, and continuous improvement

  • Proficiencyin Microsoft Office (Outlook, Word, Excel)

  • Bachelor's degree in Business, Technology, Computer Science, or related field (or equivalent practical experience)

  • Experience supporting SaaS platforms or business management software

  • Familiarity with healthcare, post-acute care, or related industries

  • Experience contributing to ormaintainingknowledge base systems

  • Experience working in a remote or distributed team environment

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate's geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $30.91 - $41.21/hr

For remote positions located outside of the US, pay will be determined based the candidate's geographic work location, relevant qualifications, work experience, and skills.

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

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