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Brightline Remote Jobs in Michigan (NOW HIRING)

Experience working in a remote setting * Experience making out-bound calls to patients * Strong ... Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty ...

Brightline Remote information

What are the key skills and qualifications needed to thrive as a Brightline Remote behavioral health provider, and why are they important?

To thrive as a Brightline Remote behavioral health provider, you typically need a clinical degree (such as LCSW, LMFT, LPC, or PhD/PsyD) and licensure, along with experience in pediatric and adolescent mental health care. Familiarity with telehealth platforms, electronic health records (EHR) systems, and HIPAA compliance is essential. Strong communication, empathy, and adaptability are vital soft skills for building trust and rapport with young clients and their families in a virtual setting. These abilities ensure effective, accessible care and positive outcomes for clients in a remote behavioral health environment.

What is the difference between Brightline Remote vs Customer Service Representative?

AspectBrightline RemoteCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-basedTypically office or call center, but increasingly remote
Industry UsageCustomer support, healthcare, techCustomer support across various industries
Common Search/ComparisonYesYes

Brightline Remote and Customer Service Representative roles both focus on customer support, often requiring similar credentials and training. Brightline Remote emphasizes remote work environments, while Customer Service Representatives may work in-office or remotely. Both roles are prevalent across industries like healthcare, tech, and retail, making them common points of comparison for job seekers.

How does working as a remote team member at Brightline affect collaboration and communication with colleagues and clients?

At Brightline, remote team members leverage digital communication tools such as Slack, Zoom, and project management platforms to stay connected with colleagues and clients. Regular virtual meetings, clear documentation, and established communication norms help ensure everyone stays aligned and engaged, despite working from different locations. While remote work offers flexibility, it also requires proactive communication and time management to overcome potential challenges like differing time zones or reduced face-to-face interaction. Team members are encouraged to participate in virtual team-building activities and ongoing training to foster a strong, cohesive work environment.

What is a Brightline Remote?

A Brightline Remote job refers to a remote position at Brightline, a company that specializes in virtual behavioral health care for children, teens, and their families. Employees in these roles work from home or another remote location, providing services such as therapy, coaching, care coordination, or support, depending on the specific job. Remote roles at Brightline offer flexibility and the opportunity to help families access high-quality mental health care regardless of location. These positions require reliable internet access and may require specific licenses or credentials, especially for clinical roles.

What cities in Michigan are hiring for Brightline Remote jobs?

Cities in Michigan with the most Brightline Remote job openings:

Infographic showing various Brightline Remote job openings in Michigan as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution.

Healthcare Engagement Specialist, Remote

SalvoHealth

Detroit, MI • Remote

$21/hr

Full-time

Re-posted 11 days ago


Job description

Salvo Health takes a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a "whole patient" care team and have seven day a week access to app-based care, using Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient's existing local doctor.
 
Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health.
 
Salvo Health is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.
 
*Must be based in the USA and be able to work remotely within the USA
 
 
 

Responsibilities
  • Perform outbound calls to engage patients of practices and health systems in a discussion about the benefits of Salvo's program and tech-enabled services
  • Enroll patients in Salvo's program and schedule an initial virtual nurse visit to formally onboard patients to Salvo's wraparound GI care service 
  • Use established call guides and FAQs to engage and educate patients, and use judgment and written guidelines to respond to questions and objections 
  • Assist patients in understanding the cost of the program, including answering questions to ensure they are well-informed about their insurance coverage and financial responsibilities.
  • Ensure the highest quality customer service in every interaction and deliver high quality follow-up in responding to inbound calls and voicemails
  • Accountable for meeting daily, weekly, monthly, or annual key performance indicators (KPIs)
  • Role is M-F with 8 hour shifts
Requirements
  • Must be based in the USA and be able to work remotely within the USA
  • 3+ years work experience in an outbound call center or direct sales position required with demonstrated sales results 
  • Healthcare and/or functional medicine experience preferred 
  • Experience conducting phone conversations and navigating computer tools simultaneously and seamlessly
  • Ability to sit at workstation for a long duration using a computer and headset to interact with patients
  • Excellent interpersonal, verbal, and written communication skills
  • Experience and comfort handling confidential data 
  • Experience and ability to thrive in a fast-paced, high-growth environment
  • Goal-oriented with a focus on achieving sales objectives
  • Remote work experience preferred
  • Bi-lingual a plus (English/Spanish)
  • Must have a hard wired, high speed internet connection
$21 - $21 an hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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