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Bright Mls Jobs (NOW HIRING)

Bright MLS Inc

Customer Support Representative

Rockville, MD · On-site

$16.25 - $22.25/hr

Bright MLS supports one of the most dynamic and diverse real estate markets in the nation. We're proud to power over $100 billion in real estate transactions annually and to support our passionate ...

Bright MLS, Inc.

$155 - $175/hr

... MLS subscribers. Key Responsibilities: * Work with large and complex real estate data sets to extract meaningful insights and solve a wide array of challenging problems using advanced statistical ...

The Haus Group

Real Estate Sales Agent

Ellicott City, MD · On-site

$81K - $109K/yr

The broader DMV Metro Area Agents must be part of Bright MLS. Who This Is For This role is a strong fit for agents who: * Want structured coaching and accountability * Are willing to work buyer and ...

The Haus Group

Real Estate Sales Agent

Rockville, MD · On-site

$83K - $112K/yr

The broader DMV Metro Area Agents must be part of Bright MLS. Who This Is For This role is a strong fit for agents who: * Want structured coaching and accountability * Are willing to work buyer and ...

The Mercer Team

Real Estate Sales Agent

West Chester, PA · On-site

$100K/yr

Must join Bright MLS and the local Realtor board * Must be willing to work the team systems * Must be comfortable with consistent follow-up * Must be professional, coachable, and accountable Primary ...

The Haus Group

Real Estate Sales Agent

Annapolis, MD · On-site

$81K - $108K/yr

The broader DMV Metro Area Agents must be part of Bright MLS. Who This Is For This role is a strong fit for agents who: * Want structured coaching and accountability * Are willing to work buyer and ...

The Haus Group

Real Estate Sales Agent

Upper Marlboro, MD

$81K - $109K/yr

The broader DMV Metro Area Agents must be part of Bright MLS. Who This Is For This role is a strong fit for agents who: * Want structured coaching and accountability * Are willing to work buyer and ...

The Haus Group

Real Estate Sales Agent

Laurel, MD · On-site

$81K - $109K/yr

The broader DMV Metro Area Agents must be part of Bright MLS. Who This Is For This role is a strong fit for agents who: * Want structured coaching and accountability * Are willing to work buyer and ...

The Haus Group

Real Estate Sales Agent

Fredericksburg, VA

$80K - $108K/yr

The broader DMV Metro Area Agents must be part of Bright MLS. Who This Is For This role is a strong fit for agents who: * Want structured coaching and accountability * Are willing to work buyer and ...

The Mercer Team

Real Estate Sales Agent

Philadelphia, PA · On-site

$100K/yr

Must join Bright MLS and the local Realtor board * Must be willing to work the team systems * Must be comfortable with consistent follow-up * Must be professional, coachable, and accountable Primary ...

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How much do bright mls jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for bright mls in the United States is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.88 per hour, depending on experience, location, and employer.

What is Bright MLS?

Bright MLS is a Multiple Listing Service (MLS) that provides a comprehensive database of real estate listings and property information across the Mid-Atlantic region of the United States. It serves real estate professionals, including agents and brokers, by offering tools for listing properties, accessing market data, and collaborating on transactions. Bright MLS aims to streamline the buying and selling process, ensuring accurate and up-to-date information for both professionals and consumers.

What skills and qualifications are needed to thrive as a Bright MLS specialist?

To thrive as a Bright MLS Specialist, you need a strong understanding of real estate practices, data management, and MLS rules, often supported by experience in real estate or a related field. Familiarity with the Bright MLS platform, listing input systems, and CRM tools is essential. Excellent customer service, problem-solving abilities, and effective communication make someone stand out in this role. These skills ensure accurate property data, smooth user support, and efficient collaboration with real estate professionals.

What types of collaboration and communication can I expect as part of the Bright MLS team?

As a member of the Bright MLS team, you'll regularly collaborate with colleagues across departments such as technology, customer support, and marketing. Expect to participate in cross-functional meetings to address client needs, resolve technical challenges, and brainstorm service improvements. Open communication is encouraged, and you may use tools like Slack, Microsoft Teams, or internal ticketing systems to coordinate tasks and share updates. This collaborative approach ensures that projects move efficiently and that team members can quickly address any issues that arise.

What is the difference between Bright Mls vs Real Estate Agent?

AspectBright MlsReal Estate Agent
CredentialsMLS membership, real estate licenseReal estate license, sometimes MLS membership
Work EnvironmentOnline platform, listing managementClient meetings, property showings, negotiations
Employer & Industry UsageReal estate brokerages, MLS servicesReal estate brokerages, independent agents
Search & Comparison IntentListing management, property searchesBuying, selling, and advising clients

Bright Mls primarily functions as an online MLS platform used by real estate agents to list and search properties. Real estate agents are licensed professionals who assist clients in buying and selling homes. While both roles involve real estate transactions, Bright Mls is a tool, whereas real estate agents are the professionals utilizing that tool to serve clients.

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Bright Mls jobs near you
Infographic showing various Bright Mls job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $39,169 per year, or $18.8 per hour.

Customer Support Representative

Rockville, MD • On-site

Bright MLS Inc
51 - 200 employees
Learn more about Bright MLS Incexternal

$16.25 - $22.25/hr

Other

Posted 15 days ago

Job description

The Customer Support Representative is responsible for providing technical and customer service assistance, including but not limited to hardware, software, applications, memberships, billing, and first-level compliance support via various contact channels. The Customer Support Representative is also responsible for investigating and resolving customer issues and questions, providing required information and solutions.
This position's scheduling fluctuates between 8:00 AM and 8:00 PM shifts, Monday through Friday, with limited weekend coverage required.
As a Customer Support Representative, you will be part of a caring, solutions-driven team that goes beyond troubleshooting. You'll be a trusted guide, helping our customers succeed by providing outstanding service across phone, email, and chat.
Your mission is to resolve customer concerns with compassion, clarity, and a commitment to follow-through, no matter the challenge.
Key Responsibilities:

  • Connect with Care: Respond to customer inquiries across phone, email, and chat with professionalism, patience, and genuine interest.
  • Solve with Passion: Deliver helpful, accurate, and timely solutions tailored to each unique customer situation.
  • Follow Through: Document all customer interactions in detail, ensuring seamless communication from the initial contact to final issue resolution.
  • Be the Voice of PEACE:
    • Passion: Show true dedication to every customer, making every interaction a positive moment-no matter how big or small the issue.
    • Empathy: Seek first to understand. Listen deeply and respond thoughtfully, always putting yourself in the customer's shoes.
    • Accountability: Take personal responsibility for resolving issues. Set clear expectations and keep customers informed until resolution is achieved.
    • Community: Be a valued part of a supportive and encouraging team that collaborates to deliver the best for our customers, every single time.
    • Expertise: Learn and grow your knowledge of Bright's tools and services. Share what you know to build trust and confidence.
  • Collaborate: Partner with team members and other departments to research complex challenges and implement effective solutions.
  • Educate & Empower: Guide customers through system features and membership benefits so they feel confident using Bright's tools.
What You Bring:
  • A passion for helping others and solving problems with a friendly, solutions-first attitude.
  • 2+ years of customer service experience (Call center or inbound support experience a plus).
  • Excellent verbal and written communication skills.
  • Comfortable working across multiple digital platforms, with a willingness to learn processes and tools.
  • Strong attention to detail, time management, and organizational skills.
  • Ability to adapt quickly to a fast-paced environment with shifting priorities.
  • Experience in real estate or related industries is helpful, though not required.

Why Join Us?
Bright MLS supports one of the most dynamic and diverse real estate markets in the nation. We're proud to power over $100 billion in real estate transactions annually and to support our passionate professionals who make it all happen.
We don't just work together-we support each other as a community. Diversity, inclusion, and connection are at our heart, which is why we've been named one of the Washington Business Journal's Most Diverse Employers, two years in a row.
Be a part of a team where your contribution truly matters. Bring your heart, your drive, and your sense of purpose, and help us bring PEACE to every customer, every day.
To learn more about us, visit www.brightmls.com
It is the company's policy to recruit, hire, train and promote individuals, as well as to administer any and all personnel actions, without regard to race, religion, age, sex, marital status, sexual orientation, disability, national origin, ancestry, military status or any other unlawfully prohibited characteristic in accordance with applicable laws.

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