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CityNet

Client Support Associate (Overnight)

Anaheim, CA · On-site

$22.68/hr

Client Support Associate will drive between Scattered Site Bridge Housing sites to monitor the status of the hotels and guests and perform daily data entry regarding any maintenance needs or guest ...

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How much do bridge housing jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for bridge housing in the United States is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What is bridge housing?

Bridge housing is a temporary, short-term accommodation solution designed to help individuals experiencing homelessness transition from the streets or shelters into permanent housing. These facilities provide safe, supportive environments where residents can access services like case management, job training, and health care while they work toward securing stable, long-term housing. Bridge housing often plays a crucial role in reducing homelessness by addressing immediate needs and helping people regain stability.

What are the key skills and qualifications needed to thrive as a bridge housing case manager?

To thrive as a Bridge Housing Case Manager, you need knowledge of social services, case management practices, and experience working with vulnerable populations, often supported by a degree in social work or a related field. Familiarity with case management software, client tracking systems, and local housing resources is essential. Strong interpersonal communication, empathy, and problem-solving skills help build trust and motivate clients toward self-sufficiency. These skills are crucial for effectively supporting clients in transitioning from homelessness to stable housing while coordinating services and resources.

What are some of the unique challenges faced by staff working in a bridge housing facility?

Staff working in Bridge Housing facilities often navigate the complexities of supporting residents transitioning from homelessness to more stable housing. Common challenges include managing diverse resident needs, addressing behavioral health concerns, and fostering a supportive community environment. Team members collaborate closely with social workers, case managers, and healthcare providers to help residents access vital resources and services. The work can be demanding but is also highly rewarding, as staff play a key role in helping individuals rebuild their lives and move toward long-term stability.

What is the difference between Bridge Housing vs Case Manager?

AspectBridge HousingCase Manager
Required CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications may varyUsually requires a bachelor's degree in social work, psychology, or related field; licensure or certification often preferred
Work EnvironmentProvides temporary housing solutions, often in community or shelter settingsWorks directly with clients to coordinate services, often in office or community settings
Employer & Industry UsageNonprofits, government agencies, housing organizationsSocial service agencies, nonprofits, healthcare organizations

Bridge Housing and Case Managers both serve vulnerable populations but differ mainly in focus. Bridge Housing provides temporary shelter solutions, while Case Managers coordinate ongoing services for clients. Both roles require similar educational backgrounds and often work within social service or housing sectors.

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What states have the most Bridge Housing jobs?

States with the most job openings for Bridge Housing jobs include:

What job categories do people searching Bridge Housing jobs look for?

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Bridge Housing jobs near you
Infographic showing various Bridge Housing job openings in the United States as of September 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 40% Full Time, 35% Part Time, and 23% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $51,424 per year, or $24.7 per hour.

Client Support Associate (Swing Shift)

Anaheim, CA • On-site

Citynet
Telecommunications • 51 - 200 employees
Learn more about Citynetexternal

Other

Posted 21 days ago

Job description

Description
Overview: Client Support Associate will drive between Scattered Site Bridge Housing sites to monitor the status of the hotels and guests and perform daily data entry regarding any maintenance needs or guest situations. They will provide program support and assist with security at low-threshold Scattered Site Bridge Housing units. They will assist the Supervisor in maintaining a positive, professional, and safe environment in the site, protecting against external and internal disruptions. Our Client Support Associates use problem-solving, empathy, and verbal de-escalation skills to maintain a safe and secure environment for guests. They will provide general support and customer service for bridge housing guests including coordinating check-in, conducting property checks, providing conflict resolution, communicating policies and procedures to internal and external constituents, and coordinating meetings. City Net's programs follow Housing First and Harm Reduction service models.
Main Work Location: Will report daily to a main worksite and then be dispatched to various Scattered Site housing sites in the area.
Work Schedule: Swing Shift: Tuesday- Saturday 4pm-12:30am
Requirements
  • Effectively communicate to facility guests when services are scheduled, and assist Case Managers, Security, and Leadership in communicating necessary announcements to clients as needed.
  • Replenish and organize supplies, light cleaning.
  • Upbeat passion for ending homelessness
  • Desire to make a difference in the lives of our most vulnerable neighbors during this time of uncertainty and beyond
  • Flexible and dynamic
  • High level of empathy and understanding for people experiencing homelessness and presenting with multiple and urgent case management needs, substance use, health, and/or mental health concerns
  • High levels of responsibility, dependability, and positive attitude
Requirements
  • Excellent professional boundaries
  • Respectful and effective verbal and written communication skills
  • Strong interpersonal, planning, and organization skills
  • Ability to perform crisis intervention and conflict de-escalation as needed
  • Understanding of the importance of quality and timely data collection and reporting
  • Ability to work well with people from diverse backgrounds with varying degrees of experience
  • Understanding of marginalized communities in general and the conditions which contribute to their marginalization, understanding of homelessness in particular
  • Basic computer proficiency including word processing and database management
  • Ability to pass background checks successfully upon hire and throughout employment
  • Will be required to drive a company vehicle. For insurance purposes, drivers must be at least 21 years of age, have a valid CA Drivers License, and must pass a Motor Vehicle Report

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