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Branch Operations Manager Jobs in Reston, VA (NOW HIRING)

FVCBANK

Branch Operations Assistant

Reston, VA · On-site

$48K - $55K/yr

Branch Manager About Us: Since opening our doors in 2007, FVCbank has incorporated a vision of creating a positive and empowering work environment for our employees. Our continuous efforts in ...

Southern Shingles

Branch Manager

Gaithersburg, MD · On-site

Maximize Operational Effectiveness: Conduct comprehensive assessments of current branch operations, identifying areas for improvement and applying industry best practices to optimize processes ...

Xylem

Branch Operations Coordinator

Germantown, MD

$27 - $29/hr

Branch Operations Coordinator | Germantown, Wisconsin Make Water Work. Make an Impact That Lasts ... Processing service work orders using service management and ERP systems (ServiceMax and STEEB)

Colony Hardware Corporation

Branch Manager

Lanham, MD

$90K - $112K/yr

Manage the sales counter and branch operations and the teams to ensure top quality service to our customers. * Be responsible for ensuring timely maintenance and service of the fleet. * Interact with ...

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Branch Operations Manager information

See Reston, VA salary details

$40.6K

$74.6K

$118.6K

How much do branch operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for branch operations manager in Reston, VA is $74,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $90,000.00 per year, depending on experience, location, and employer.

What are Branch Operations Managers?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Branch Operations Manager, and why are they important?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a Branch Operations Manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.
What job categories do people searching Branch Operations Manager jobs in Reston, VA look for? The top searched job categories for Branch Operations Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Branch Operations Manager jobs? Cities near Reston, VA with the most Branch Operations Manager job openings:
Branch Operations Manager jobs near you
Branch Operations Assistant

Branch Operations Assistant

FVCBANK

Reston, VA • On-site

$48K - $55K/yr

Other

Posted 11 days ago

Job description

FVCbankBranch Operations Assistant - Job Description

Title: Branch Operations Assistant
Department(s): Retail
Reports to: Branch Manager

About Us:

Since opening our doors in 2007, FVCbank has incorporated a vision of creating a positive and empowering work environment for our employees. Our continuous efforts in supporting our employees to be successful is one of our most important responsibilities. We believe that in order to provide exceptional service to our customers and the community, our employees must be a priority. If you want to join a company that is dedicated to helping you be successful and grow in your career, then join us at FVCbank.

Job Summary

The primary role of the Branch Operations Assistant is to support the Branch Manager in carrying out all branch duties and responsibilities.

This role is also responsible for the delivery of bank products and services to consumers, businesses, and commercial customers. Position is responsible for professionally presenting bank products and services to existing and prospective customers, assist customers with banking needs, as well as maintaining compliance with State and Federal regulations and Bank policies and procedures.

Essential Job Functions
  • Ensures the operational integrity, including compliance in all policies and procedures.
  • Support Branch Manager in directing and carrying out all sales activities and initiatives.
  • Demonstrate a thorough knowledge of all bank products and services.
  • Ensures that bank policies and procedures are followed.
  • Support implementation of new and updated policies and procedures.
  • Complete all facets of branch operations including but not limited to branch opening and closing procedures, teller balancing, vault balancing, adhere to bank dual control procedures, maintain branch logs, review and monitor of branch reports, adhere to BSA requirements for monetary instruments and CTRs.
  • Appropriately uses signing authority and overrides.
  • Supervises the branch in the absence of the Branch Manager.
  • Provide customers with excellent service and build a rapport that generates customer confidence and loyalty. Resolve customer queries.
  • Provide sales assistance to all customers by utilizing the fundamentals of the sales process, including working with customers to determine their financial needs and recommend appropriate products and services to meet those needs.
  • Adhere to all policies and procedures to ensure compliance with operations, security, audit procedures, and fraud prevention to protect customer and bank assets.
  • Support teller and platform duties.
  • Perform other duties assigned.
Job Requirements
  • High School diploma or GED
  • 4 or more years of prior branch banking platform experience
  • 2 or more years of years of strong knowledge of branch operations
  • Ability to focus on task and be detail oriented
  • Strong analytical skills
  • Excellent written and verbal skills
  • Solid problem solving skills
  • Computer skills to include work in windows based applications
Abilities Required
  • Extraordinary customer service
  • Self-starter
  • Team player
  • Leadership skills
  • Strong written and verbal communication skills
  • Strong and effective planning and organizational skills
Desired Skills
  • Prior sales experience
  • Professional and effective interpersonal skills
  • College degree or relevant work experience preferred
  • Ability to communicate effectively in a logical succinct format, verbally or in writing
Essential Functions
  • Ability to sit, stand, kneel, and bend for extended periods of time
  • Must be able to operate a computer keyboard, mouse, and other computer components
  • Ability to converse and exchange information with all levels of staff within the organization
  • Ability to observe, perceive, and identify data
  • Ability to travel via air, rail, automobile, and/or bus
Disclaimer

The position for which you are applying is one that would have access to cash, financial instruments, financial transactions, or confidential customer financial information. The Bank has determined that personal financial responsibility is substantially related to preventing misuse or misappropriation of financial instruments or information which is an essential function of the position for which you are applying. A consumer report (including a credit report) and additional background reports are requested of all applicants on that basis.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an Affirmative Action/EEO Employer. We do not discriminate on the basis of race, color, religion, national origin, physical or mental disability, protected veteran status, sex, gender identity, sexual orientation or any other characteristic protected by federal, state or local law.

Apply at www.fvcbank.com / Careers Tab