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Branch Operations Manager Jobs in Reston, VA (NOW HIRING)

Superior Fleet Solutions

Branch Manager

Sterling, VA · On-site

It is the Branch Manager's objective to meet or exceed the annual EBIT, sales budget and inventory ... Receive approval from Area Manager and Operations Manager before discussing with employee.

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Branch Operations Manager information

See Reston, VA salary details

$40.6K

$74.6K

$118.6K

How much do branch operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for branch operations manager in Reston, VA is $74,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $90,000.00 per year, depending on experience, location, and employer.

What are Branch Operations Managers?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Branch Operations Manager, and why are they important?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

Is operations manager a high paying job?

An operations manager, including a branch operations manager, typically earns a competitive salary that varies by industry, location, and experience. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and required skills such as process optimization and team management.

What is the role of a branch operations manager?

A branch operations manager oversees daily activities at a branch location, ensuring efficient service delivery, compliance with policies, and achievement of operational goals. They manage staff, handle customer issues, and coordinate with other departments to optimize branch performance.

What is a branch manager's salary?

A branch operations manager's salary typically ranges from $50,000 to $100,000 annually, depending on factors such as location, experience, and the size of the branch. Many roles also include bonuses and benefits, and strong leadership and operational skills are essential for success in this position.

What is the highest salary for an operations manager?

The highest salaries for a Branch Operations Manager can reach over $120,000 annually, especially in large organizations or high-cost-of-living areas. Compensation varies based on experience, location, industry, and company size, with senior roles or those overseeing multiple branches earning higher pay. Bonuses, profit sharing, and benefits can also significantly increase total compensation.

What are some common challenges faced by a Branch Operations Manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.
What job categories do people searching Branch Operations Manager jobs in Reston, VA look for? The top searched job categories for Branch Operations Manager jobs in Reston, VA are:
What cities near Reston, VA are hiring for Branch Operations Manager jobs? Cities near Reston, VA with the most Branch Operations Manager job openings:
Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Reston, VA as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $74,565 per year, or $35.8 per hour.
Sales and Service Lead

Sales and Service Lead

First Citizens Bank

Arlington, VA

$27 - $36/hr

Full-time

Posted 8 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

92nd of 149 rated banks

Job description

Overview

The Sales and Service Lead position manages the operations for a banking center. It will process teller transactions and other customer service requests, facilitate customer awareness of bank capabilities, tools and resources, and be responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a banking center team.


Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications
  • Basic Qualifications:
    • Bachelor's Degree and any amount of experience in Financial services, customer service or bank operations or branch operations management OR High School Diploma or
    • GED and 2 years of experience in Financial services, customer service or bank operations or branch operations management
  • Additional Skills and Experiences:
    • 1+ years of experience in team leadership or supervising
    • Strong background in financial literacy
    • Knowledge of business lending, deposit and cash management solutions
    • 1+ years of experience in Operations management

The base pay for this position is generally between $27 and $36 per hour. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #LI-KL1

Qualifications:
  • Basic Qualifications:
    • Bachelor's Degree and any amount of experience in Financial services, customer service or bank operations or branch operations management OR High School Diploma or
    • GED and 2 years of experience in Financial services, customer service or bank operations or branch operations management
  • Additional Skills and Experiences:
    • 1+ years of experience in team leadership or supervising
    • Strong background in financial literacy
    • Knowledge of business lending, deposit and cash management solutions
    • 1+ years of experience in Operations management

The base pay for this position is generally between $27 and $36 per hour. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. #LI-KL1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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