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Branch Operations Manager Jobs in Provo, UT (NOW HIRING)

Gallagher

Sales Operations Manager

Midvale, UT

Collaborating with branch leadership in developing sales goals and operating budgets which meet the ... Operational and program management experience within the insurance and/or benefits industry.

Sunwest Bank

Business Banking Market Manager

Sandy, UT · On-site

$90K - $120K/yr

... branch operations. • Allocate approximately 75% of work efforts to outbound sales activities ... management. • Broad understanding of consumer and business banking products and operational ...

CCBank

Retail Banking Manager

Salem, UT · On-site

Manages deposit portfolios for profitability and risk, resolves complex client issues, and supports branch operations as needed. * Develop and maintain a strong network of referral sources and ...

New

CCBank

Retail Banking Manager

Salem, UT · On-site

Manages deposit portfolios for profitability and risk, resolves complex client issues, and supports branch operations as needed. * Develop and maintain a strong network of referral sources and ...

New

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Branch Operations Manager information

See Provo, UT salary details

$36.9K

$67.8K

$107.8K

How much do branch operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for branch operations manager in Provo, UT is $67,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,100.00 and $81,800.00 per year, depending on experience, location, and employer.

What is a branch operations manager?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a branch operations manager?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

What are some common challenges faced by a branch operations manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.
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Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Provo, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $67,800 per year, or $32.6 per hour.

Branch Manager

Canyon View Credit Union

Cottonwood Heights, UT • On-site

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

Job Type
Full-time
Description
Hours: 8:30 am - 6:30 pm, Monday - Friday, w/ Some Saturdays
Pay: $75,000 - $100,000 /Yr depending on experience, Plus bonus & incentive.
Your Purpose Will Be:
The person in this position will manage the production and operations of a Branch. Their daily duties include production, supervision, and leadership of all employees, as well as the daily transactional coaching of those employees, assisting members, and completing the daily tasks of and accomplishing the goals of the Branch. Also, every employee is responsible for fulfilling our Mission Statement: We elevate our members' financial experience through best-in-class Service and Solutions.
What You'll Do:
  • Oversees production of deposits, lending, and new members.
  • Ensure an elevated level of member service is achieved and maintained.
  • Monitors all branch activities to ensure compliance with established Credit Union policies and procedures.
  • Generates external business through relationship building calls and discusses opportunities to improve members' financial well-being. This also includes weekly visits to local businesses with a goal to build relationships with those businesses.
  • Ensures all daily branch operational tasks are completed.
  • Responsible for risk management and maintains security within the branch.
  • Meet performance standards and goals as set by the credit union. (To be effective, employees must be able to perform each job duty successfully and maintain a Making the Difference Index (MDI) of 90 or higher.)
  • Develops and maintains new and existing member relationships.
  • Hires, trains, develops, motivates, coaches and disciplines the branch team; administers performance evaluations and recommend appropriate actions.
  • Assures employees are knowledgeable in their job, positively engaged with members, and help members feel valued.
  • Coaches and models behaviors to build rapport, identify needs, recommend products, secure relationships, and build total commitment with members.
  • Build a strong and effective team through consistent sales and team meetings along with one-on-one discissions.
  • Maintains communications with MAM, prepares and submits reports timely and attends scheduled meetings.
  • Seeks tabling and presentation opportunities to spread the word of Credit Union benefits, and to increase new member acquisition.
  • Represents the Credit Union in a positive and professional manner while attending all public, community, and tabling events.
  • Maintains a contact list of business of high value members assigned to Branch location.
  • Supports the Centralized Lending department, by providing the documentation needed for loan applications, and by assisting with the closing of loans.
  • Understands the Bank Secrecy Act and how it is applied.

Perks For You:
  • Affordable health insurance with employer HSA contributions.
  • 14.47% 401(k) contribution (no matching necessary).
  • 23 PTO days each year.
  • 12 paid holidays.
  • Discounts on Credit Card interest rates.
  • Discounts on Mortgage Loan fees.
  • Plus other employee banking perks.

Requirements
Qualifications:
  • Two to four years of similar or related experience in a Banking or Credit Union Environment.
  • Minimum of a two-year college degree or completion of a specialized course of study.
  • Must be sales and team oriented.
  • Good working knowledge of accounting practices and principles.
  • Excellent communication and interpersonal skills.
  • Proficient with standard office business machinery and software. Including working knowledge of Microsoft Word/Excel/Outlook

Work Environment & Physical Requirements:
  • Works in office and field environment locations. This includes but is not limited to various outdoor and indoor climates, public venues, and driving conditions.
  • While performing the duties of this job, the employee may regularly need to: see, talk, hear, and perform repetitive movements with arms, hands and fingers to handle, feel, grasp and reach. A computer, phone -possibly including a smart phone, and standard office equipment are normal tools for this position. Specific vision abilities that may be required by this job include close vision and distance vision. The employee may at times also need to: climb, balance, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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