Branch Operations Manager Jobs in Payson, UT (NOW HIRING)

The Assistant Branch Manager (ABM) – Greenfield at SRS Distribution plays a critical role in supporting the Branch Manager in driving operational excellence, financial performance, and customer satisfaction within a new or developing branch location. This position requires strong operational leadership, business acumen, team development capability, and a customer-focused mindset. The ABM helps ensure efficient daily operations, supports revenue growth initiatives, develops high-performing teams, and contributes to strategic plans that position the branch for long-term success within the SRS Distribution network.

Operational Leadership: Partner with the Branch Manager to implement SRS standards, optimize warehouse and yard operations, and execute initiatives that improve productivity, service levels, and overall branch efficiency. Financial Performance: Support achievement of branch revenue and profitability goals by monitoring key financial metrics, managing expenses, assisting with inventory control, and reinforcing sales initiatives. Team Development: Lead, coach, and develop branch team members including warehouse associates, drivers, and inside sales staff. Provide ongoing training, performance feedback, and promote a culture of accountability, safety, and teamwork. Customer Relations: Build and maintain strong relationships with contractors and customers. Proactively resolve service issues, ensure timely order fulfillment, and reinforce SRS’s commitment to exceptional service. Strategic Planning: Collaborate with the Branch Manager to execute growth strategies, expand market presence, and identify opportunities to increase market share within the local trade area. Reporting and Analysis: Review branch performance metrics including sales, gross margin, operating expenses, inventory turns, and service levels. Provide insights and recommendations to improve operational and financial outcomes. Operational Compliance and Safety: Ensure compliance with SRS policies, DOT regulations, OSHA standards, and company safety programs. Maintain a clean, organized, and safety-focused warehouse and yard environment. Inventory and Asset Management: Assist with inventory control processes, cycle counts, loss prevention, fleet coordination, and proper handling of materials and equipment.

Reports To: Branch Manager Direct Reports: Supervises warehouse associates, drivers, and inside sales personnel as assigned. Responsible for directing daily workflow, training employees, monitoring performance, and ensuring adherence to company standards. Works closely with sales and operations teams to achieve branch goals.

Up to 25% travel may be required for regional meetings, training sessions, customer visits, and support of other branch locations as needed.

This role involves both office and warehouse responsibilities. The Assistant Branch Manager must be able to sit, stand, walk, bend, climb, and lift materials up to 75 pounds. The position requires use of standard office equipment, frequent communication with employees and customers, and the ability to work in indoor and outdoor environments. Reasonable accommodations will be provided as required.

The ABM operates in a fast-paced distribution environment that includes office administration, warehouse oversight, yard operations, and direct customer interaction. This role requires flexibility, strong problem-solving skills, and the ability to manage competing priorities while maintaining high service and safety standards.

Demonstrated ability to supervise teams, coordinate operations, and execute company processes effectively. Strong organizational, leadership, and interpersonal communication skills. Basic understanding of financial reports including sales, gross margin, and operating expenses. Proficiency in Microsoft Office applications; experience with ERP or warehouse management systems preferred. Valid driver’s license with acceptable driving record. Ability to pass criminal background check and pre-employment drug screening.

Experience supporting greenfield or startup branch operations. Working knowledge of financial planning, budgeting, and cost control in a distribution environment. Project management experience with ability to manage multiple operational initiatives. Leadership development experience and ability to coach high-performing teams. Knowledge of DOT regulations, OSHA safety standards, and warehouse best practices.

High school diploma or equivalent required.

Associate or bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, or related field is beneficial but not required.

2+ years in a supervisory or assistant management role within warehouse or distribution operations; 5+ years in building materials or related industry preferred.

Not required, though OSHA and equipment operation certifications are advantageous.

Leadership Proficiency: Ability to motivate, direct, and develop employees while reinforcing SRS culture and branch objectives. Financial Acumen: Competence in reviewing branch financial performance and supporting profitability goals. Operational Oversight: Strong understanding of warehouse logistics, delivery coordination, and process improvement. Customer Focus: Commitment to delivering best-in-class service to contractors and trade professionals. Strategic Execution: Ability to support branch growth initiatives and execute business plans effectively. Communication Skills: Clear and professional written and verbal communication with employees, customers, and leadership. Analytical Thinking: Ability to interpret operational and financial data to drive performance improvements. eam Development: Skilled in mentoring and developing team members to achieve individual and branch success.

SRS Building Products - Spanish Fork 2433 North 200 East Spanish Fork, UT 84660

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

• Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.
• Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Plan Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays Paid Parental Leave Medical, Dental and Vision Benefits Flexible and Dependent Care Spending Accounts Company paid Life insurance and Short-Term Disability Additional Life Insurance and Long-Term Disability also offered Safety Program with Bonuses for our Drivers Employee Referral Bonus Program

SRS Distribution Inc., a wholly owned subsidiary of The Home Depot, consists of a family of industry-leading, independent roofing distributors. SRS has grown rapidly through acquisitions and the opening of multiple new locations since the February 2008 inception. This continual growth has established SRS as one of the fastest growing building products distribution companies in the U.S. The goal of SRS is to form the strongest national network of independent roofing and building product distributors with the most talented team of people working together to deliver the industry's best products and services. In addition to our commitment to customer focus, SRS strives to become the preferred employer in the industry with highly motivated and engaged employees operating in an entrepreneurial culture where the corporate office works for the field and not the reverse. Make money, have fun and give back with us! Find out more at www.srsdistribution.com.

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.