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Branch Operations Manager Jobs in Boston, MA (NOW HIRING)

lansing

Branch Operations Manager

Fayville, MA

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of respect, service, and excellence * Works under the direction of the branch manager and is ...

lansing

Branch Operations Manager

Fayville, MA · On-site

Branch Operations Manager Responsibilities: * Live our mission statement centered on our values of respect, service, and excellence * Works under the direction of the branch manager and is ...

Pentucket Bank

Assistant Branch Manager

North Andover, MA · On-site

$49K - $67K/yr

Operational Management * Ensures consistent implementation of branch operations, audit, and compliance policies. * Schedules branch staff, including breaks, Saturday coverage and paid time off (PTO)

Pentucket Bank

Assistant Branch Manager

North Andover, MA · On-site

$49K - $67K/yr

Operational Management * Ensures consistent implementation of branch operations, audit, and compliance policies. * Schedules branch staff, including breaks, Saturday coverage and paid time off (PTO)

Pentucket Bank

Assistant Branch Manager

North Andover, MA · On-site

$49K - $67K/yr

Operational Management * Ensures consistent implementation of branch operations, audit, and compliance policies. * Schedules branch staff, including breaks, Saturday coverage and paid time off (PTO)

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$42.4K

$77.9K

$123.8K

How much do branch operations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for branch operations manager in Boston, MA is $77,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $94,000.00 per year, depending on experience, location, and employer.

What are Branch Operations Managers?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Branch Operations Manager, and why are they important?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

Is operations manager a high paying job?

An operations manager, including a branch operations manager, typically earns a competitive salary that varies by industry, location, and experience. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and required skills such as process optimization and team management.

What is the role of a branch operations manager?

A branch operations manager oversees daily activities at a branch location, ensuring efficient service delivery, compliance with policies, and achievement of operational goals. They manage staff, handle customer issues, and coordinate with other departments to optimize branch performance.

What is a branch manager's salary?

A branch operations manager's salary typically ranges from $50,000 to $100,000 annually, depending on factors such as location, experience, and the size of the branch. Many roles also include bonuses and benefits, and strong leadership and operational skills are essential for success in this position.

What is the highest salary for an operations manager?

The highest salaries for a Branch Operations Manager can reach over $120,000 annually, especially in large organizations or high-cost-of-living areas. Compensation varies based on experience, location, industry, and company size, with senior roles or those overseeing multiple branches earning higher pay. Bonuses, profit sharing, and benefits can also significantly increase total compensation.

What are some common challenges faced by a Branch Operations Manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.
What are popular job titles related to Branch Operations Manager jobs in Boston, MA? For Branch Operations Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Branch Operations Manager jobs in Boston, MA look for? The top searched job categories for Branch Operations Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Branch Operations Manager jobs? Cities near Boston, MA with the most Branch Operations Manager job openings:
Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Boston, MA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $77,866 per year, or $37.4 per hour.
Branch Operations Manager

Branch Operations Manager

lansing

Fayville, MA

Other

Posted 24 days ago

Job description

Branch Operations Manager Responsibilities:
  • Live our mission statement centered on our values of respect, service, and excellence
  • Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch
  • Plays a critical role in the profitability of the branch and assists the branch manager with P&L management
  • Supervises the inside sales staff and the warehouse manager
  • Serves as the “go-to” leader for customer service opportunities and issues
  • Searches for ways to improve branch operations and sales
  • Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy
  • Works alongside the warehouse manager and associates
  • Uses company's sophisticated inventory management network, which ties all Lansing branches together
  • Responsible for branch staffing
  • Does what is necessary to get the job done while following our mission statement
Branch Operations Manager Qualifications:
  • Experienced manager and supervisor with the ability to motivate subordinates
  • High integrity and energy while working in a fast-paced environment
  • Experienced manager with the ability to motivate subordinates
  • Experience with building products either as a salesperson or in senior warehouse roles
  • Ability to meet -- and reach -- personal goals
  • Strong interest in sales and/or retail as evidenced by previous jobs or by education
  • Excellent interpersonal skills -- the ability to work one-on-one with customers and the ability to resolve sensitive business-related issues
  • Strong computer knowledge
  • All-around business professional with exceptional telephone etiquette
  • Competitor with a hunger for success and the willingness to go the extra mile
  • Strong communication and social skills
  • Heavy lifting -- up to 70 pounds -- may be required on occasion

WRH123

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