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Branch Operations Manager Jobs in Ohio (NOW HIRING)

Civista Bank

Branch Operations Specialist

Napoleon, OH · On-site

$18.75 - $24.25/hr

A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to ... Responsible for the retention of operational materials as well as managing audits to ensure ...

Civista Bank

Branch Operations Specialist

Napoleon, OH

$18.75 - $24.25/hr

A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to ... Responsible for the retention of operational materials as well as managing audits to ensure ...

PGW Auto Glass

Branch Manager

Mogadore, OH

This role oversees all aspects of daily branch operations, including safety, customer satisfaction, inventory management, labor productivity, cost control, and sales support. The Site Manager uses ...

PGW Auto Glass

Branch Manager

Mogadore, OH · On-site

This role oversees all aspects of daily branch operations, including safety, customer satisfaction, inventory management, labor productivity, cost control, and sales support. The Site Manager uses ...

Directions Credit Union

Branch Manager

Mansfield, OH

What You'll Do As Branch Manager, you'll be at the helm of branch operations while inspiring excellence through service, sales, and community connection. Lead & Inspire * Coach, develop, and motivate ...

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First Mutual Holding Co.

Branch Manager

Centerburg, OH · On-site

Manages the daily operation of the branch through ensuring policies and procedures are being followed, reports are completed, and branch audits are satisfactory; monitors and administers the approved ...

First Federal Lakewood

Branch Manager

Centerburg, OH

Manages the daily operation of the branch through ensuring policies and procedures are being followed, reports are completed, and branch audits are satisfactory; monitors and administers the approved ...

First Federal Lakewood

Branch Manager

Centerburg, OH · On-site

The Branch Manager is responsible for managing sales and operations of bank branch and ensuring policies and procedures are being followed. We are an Equal Opportunity Employer. All qualified ...

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Branch Operations Manager information

See Ohio salary details

$37.1K

$68.1K

$108.4K

How much do branch operations manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for branch operations manager in Ohio is $68,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,300.00 and $82,200.00 per year, depending on experience, location, and employer.

What are Branch Operations Managers?

Branch Operations Managers are professionals responsible for overseeing the daily operations of a branch office within an organization, such as a bank or retail business. Their duties include managing staff, ensuring compliance with company policies and regulations, improving operational efficiency, and enhancing customer service. They play a key role in implementing business strategies at the branch level and often serve as the primary point of contact between the branch and upper management. Successful Branch Operations Managers have strong leadership, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Branch Operations Manager, and why are they important?

To thrive as a Branch Operations Manager, you need strong leadership, organizational, and financial management skills, typically supported by a bachelor's degree in business or a related field. Familiarity with branch management software, ERP systems, and knowledge of compliance regulations are commonly required, and certifications such as Six Sigma or PMP can be valuable. Excellent interpersonal skills, problem-solving abilities, and adaptability help you motivate teams and address operational challenges effectively. These competencies are essential for ensuring efficient branch performance, regulatory compliance, and a positive customer experience.

Is operations manager a high paying job?

An operations manager, including a branch operations manager, typically earns a competitive salary that varies by industry, location, and experience. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and required skills such as process optimization and team management.

What is the role of a branch operations manager?

A branch operations manager oversees daily activities at a branch location, ensuring efficient service delivery, compliance with policies, and achievement of operational goals. They manage staff, handle customer issues, and coordinate with other departments to optimize branch performance.

What is a branch manager's salary?

A branch operations manager's salary typically ranges from $50,000 to $100,000 annually, depending on factors such as location, experience, and the size of the branch. Many roles also include bonuses and benefits, and strong leadership and operational skills are essential for success in this position.

What is the highest salary for an operations manager?

The highest salaries for a Branch Operations Manager can reach over $120,000 annually, especially in large organizations or high-cost-of-living areas. Compensation varies based on experience, location, industry, and company size, with senior roles or those overseeing multiple branches earning higher pay. Bonuses, profit sharing, and benefits can also significantly increase total compensation.

What are some common challenges faced by a Branch Operations Manager, and how can they be addressed?

Branch Operations Managers often navigate challenges such as balancing staff workloads, maintaining regulatory compliance, and ensuring consistent customer service standards. Managing these demands requires strong organizational and communication skills, as well as the ability to adapt to changing policies or market conditions. Successful managers frequently implement regular training, foster an open feedback culture, and collaborate closely with both frontline staff and upper management to identify and resolve issues proactively.
What are the most commonly searched types of Branch Operations jobs in Ohio? The most popular types of Branch Operations jobs in Ohio are:
What are popular job titles related to Branch Operations Manager jobs in Ohio? For Branch Operations Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Branch Operations Manager jobs in Ohio look for? The top searched job categories for Branch Operations Manager jobs in Ohio are:
What cities in Ohio are hiring for Branch Operations Manager jobs? Cities in Ohio with the most Branch Operations Manager job openings:
Branch Operations Manager jobs near you
Infographic showing various Branch Operations Manager job openings in Ohio as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,139 per year, or $32.8 per hour.
Branch Operations Specialist

Branch Operations Specialist

Civista Bank

Napoleon, OH • On-site

$18.75 - $24.25/hr

Full-time

Re-posted 17 days ago

Civista Bank rating

8.3

Company rating: 8.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

40th of 149 rated banks

Job description

Description:

POSITION PURPOSE:

A Branch Operations Specialist (BOS) is responsible for making sure that all employees adhere to branch operations guidelines as well as ensure all systems operate smoothly and efficiently according to established policy and procedures. The BOS is also responsible for creating an exceptional customer experience through their knowledge of available products and services. The BOS demonstrates Civista Bank’s mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.



KEY ACCOUNTABILITIES, RESPONSIBILITIES, AND EXPECTATIONS:

  • Ensure operational tasks are followed & completed daily by all Branch employees.
  • Responsible for the retention of operational materials as well as managing audits to ensure operational soundness.
  • Create an exceptional customer experience daily by processing transactions, building relationships, assessing needs, recommending products, and referring partners to our customers, thus growing the bank.
  • Developing an expansive knowledge of products and services to fulfill customer needs and solve problems daily.
  • Execute customer requests with speed and accuracy.
  • Understanding all aspects of consumer lending in daily and weekly activities; building customer trust and managing relationships through the life of the lending process.
  • Constant, consistent communication internally and externally to provide an outstanding customer experience. Adhering to regulations, following policies and procedures to ensure safety and soundness of customers and the bank.
  • Dedication to daily personal growth through active learning, adapting to new procedures and systems, and refining skills to grow the organization, and the team.
  • Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.


Requirements:


QUALIFICATIONS, KNOWLEDGE AND SKILLS:

  • Minimum 2 or 3 years’ experience in branch banking environment.
  • Must be knowledgeable in all areas of operations; including customer service, new accounts, and lending.
  • Excellent oral, written and presentation skills
  • Detail oriented with the ability to work under deadlines with frequent interruptions.
  • Associate’s Degree preferred.
  • High School diploma or equivalent required.


PHYSICAL REQUIREMENTS:

  • Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.
  • Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.
  • Work involves lifting and moving objects up to 50 lbs.
  • Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.
  • Work involves some travel to attend meetings, training, and so forth.


EOE - Race/Sex/Disability/Veteran


This Position Description is not a complete statement of all duties and responsibilities comprising this position.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.




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