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Branch Manager Jobs in Rome, NY (NOW HIRING)

To provide leadership to the branch by directing and managing all the daily functions of running a profitable store including sales, budgets, inventory control, personnel, expenses, branch ...

Branch Manager

Utica, NY · On-site

$70K - $75K/yr

To provide leadership to the branch by directing and managing all the daily functions of running a profitable store including sales, budgets, inventory control, personnel, expenses, branch ...

To provide leadership to the branch by directing and managing all the daily functions of running a profitable store including sales, budgets, inventory control, personnel, expenses, branch ...

Assistant Branch Manager

New Hartford, NY · On-site

$21.55 - $36.63/hr

Branch Manager Status: Non-Exempt Grade: 8 Pay Range: $21.55 - $36.63 Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior ...

Branch Manager II

Herkimer, NY · On-site

$63K - $85K/yr

Leads, manages and coaches their branch team to achieve sales objectives. Is responsible for the profitability, growth and successful operation of their branch. Makes outside business calls to ...

New

Branch Manager II

Rome, NY · On-site

$63K - $85K/yr

Leads, manages and coaches their branch team to achieve sales objectives. Is responsible for the profitability, growth and successful operation of their branch. Makes outside business calls to ...

Works closely with management team to learn all functions of Branch Management, including operations, staffing, training, branch assets, expense management and budgeting. * Reviews, understands and ...

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation and also has responsibility and accountability for driving Safety, controlling costs, managing the ...

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation and also has responsibility and accountability for driving Safety, controlling costs, managing the ...

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation and also has responsibility and accountability for driving Safety, controlling costs, managing the ...

Teller Supervisor

Rome, NY · On-site

$20.50 - $32.12/hr

Branch Manager Status: Non-Exempt Grade: 7 Salary Range: $20.50 - $32.12 Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior ...

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Branch Manager information

See Rome, NY salary details

$27K

$70K

$112.2K

How much do branch manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for branch manager in Rome, NY is $70,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $81,400.00 per year, depending on experience, location, and employer.

What is a branch manager?

A Branch Manager is a professional responsible for overseeing the day-to-day operations of a branch office, typically within a bank or other financial institution. Their duties include managing staff, meeting sales targets, ensuring customer satisfaction, and maintaining compliance with company policies and regulations. Branch Managers play a key role in driving business growth, developing their teams, and representing the company within the local community.

What does a branch manager do?

Branch manager jobs can be found at a bank, car rental company, manufacturing company, or in retail. Their responsibilities are similar, but some duties depend on the specific field. As a branch manager at a bank, their responsibilities are to oversee the daily operations, manage employees, and meet with clients. Tasks may be similar at a car rental facility, but also include inspecting cars, ensuring that insurance paperwork is up to date, and balancing books.

What are the key skills and qualifications needed to thrive as a branch manager?

To thrive as a Branch Manager, you need strong leadership, financial management, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, banking or retail management systems, and sales analytics tools is typically required. Exceptional communication, problem-solving, and team-building abilities help you motivate staff and foster positive client relationships. These skills are essential to meet performance targets, ensure operational efficiency, and drive branch growth.

How do branch managers typically balance administrative duties with team leadership responsibilities?

Branch Managers often face the challenge of managing both operational tasks—such as reporting, compliance, and budget oversight—and leading their team to achieve sales and customer service goals. Successful managers allocate dedicated time for administrative work while maintaining an open-door policy to support and coach staff throughout the day. Regular team meetings, clear goal-setting, and delegation of certain tasks help Branch Managers stay organized and ensure the branch operates smoothly. This balance is essential for meeting targets and fostering a positive work environment.

What is the difference between Branch Manager vs Loan Officer?

AspectBranch ManagerLoan Officer
Required CredentialsOften requires management experience, sometimes a degree in business or financeTypically requires a finance or banking-related degree, licensing, and certifications
Work EnvironmentOversees branch operations, manages staff, and ensures customer serviceWorks directly with clients to evaluate and approve loan applications
Employer & Industry UsageBanking, credit unions, financial institutionsMortgage companies, banks, credit unions

While both roles operate within banking and finance, a Branch Manager oversees overall branch operations and staff, whereas a Loan Officer focuses on evaluating and processing loan applications. The roles often collaborate but differ in responsibilities and required credentials.

Is it hard to be a branch manager?

Being a branch manager involves overseeing daily operations, managing staff, and meeting sales targets, which can be demanding and require strong leadership, organizational, and communication skills. The role often requires experience in the industry, problem-solving abilities, and sometimes certification or training, making it a challenging but rewarding position for those prepared for the responsibilities.

What are the most commonly searched types of Branch jobs in Rome, NY?

The most popular types of Branch jobs in Rome, NY are:

What job categories do people searching Branch Manager jobs in Rome, NY look for?

The top searched job categories for Branch Manager jobs in Rome, NY are:

What cities near Rome, NY are hiring for Branch Manager jobs?

Cities near Rome, NY with the most Branch Manager job openings:

Infographic showing various Branch Manager job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $70,039 per year, or $33.7 per hour.

Branch Manager

Westmoreland, NY • On-site

Community Financial System, Inc.
Finance and Insurance • 1 - 5K employees

$62K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

Overview
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities
The Branch Manager leads the branch team to achieve exceptional business results, with a strong emphasis on leadership, staff development, deepening customer relationships, and community involvement. This role requires a proactive, customer-centric approach to foster an environment of trust, accountability, and continuous improvement.
The Branch Manager is responsible for administering the Bank's strategy for achieving annual goals and objectives related to Loan Growth, Deposit Growth, Financial Services, Credit Administration, and Business Development, while ensuring the branch operates in full compliance with all applicable policies, procedures, laws, and regulations, maintaining a culture of accountability and excellence.
Essential Duties:
Sales and Business Growth
  • Develop and execute effective sales strategies to achieve branch targets for deposits, loans, and other financial products and services. Mentor team on advice-giving strategies to improve customer financial confidence.
  • Time spent outside the branch varies based on branch maturity and market needs, and includes external meetings, community engagement, and pre call planning activities.
  • Identify and pursue opportunities to acquire new customers through community involvement, networking, and targeted outreach.
  • Ensure all staff are well-versed in the Bank's products and services, and are capable of effective cross-selling to meet customer needs.
  • Monitor local market trends and competitor activities to identify business opportunities and adjust strategies accordingly.

Leadership and Team Development
  • Inspire and motivate branch staff to achieve individual and team goals through positive reinforcement and a supportive leadership style.
  • Implement training programs to enhance the skills and knowledge of staff, promoting a culture of continuous learning and professional growth.
  • Conduct regular performance reviews, provide constructive feedback, and develop action plans for development and/or improvement.
  • Address and resolve any team conflicts promptly and professionally, maintaining a harmonious work environment.

Customer Relationship Management
  • Foster a customer-first culture, ensuring all branch interactions are handled with professionalism, empathy, and a focus on building long-term relationships.
  • Address customer complaints and issues promptly, working to exceed customer expectations and maintain high satisfaction levels.
  • Engage with the local community to build the Bank's reputation and establish strong community ties, including participation in appropriate events and organizations.
  • Collect and analyze customer feedback to identify opportunities to improve branch services and customer experiences.

Operational Management
  • Oversee daily branch operations to ensure efficiency, compliance with regulations, and adherence to bank policies, procedures and standards.
  • Identify and mitigate risks associated with branch activities, maintaining a safe, secure and well-controlled banking environment.
  • Monitor branch financial performance and prepare regular reports for management, including progress towards sales and operational goals.
  • Maintain proficient knowledge of, and demonstrate ongoing compliance with, all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion.

Other Duties:
  • Perform other related duties as assigned or directed to support branch and Bank objectives.

Ancillary/Secondary Duties:
As an integral member of Retail Banking, the Branch Manager is responsible for providing assistance wherever necessary to help the branch and the Bank in achieving annual goals. The Branch Manager may be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels.
Qualifications
Education, Training and Requirements:
  • High School Diploma or GED required
  • Bachelor's degree in Business, Finance or related field preferred
  • All applicants must be 18 years of age or older.

Skills:
  • Strong interpersonal communication, negotiation and sales skills
  • Evidence of positive and effective leadership qualities
  • Sound judgement and reasoning
  • Thorough knowledge of the features and benefits of financial products and services
  • Working knowledge of regulatory policies and procedures regarding financial products and services
  • Must be able to consistently demonstrate the Company's core values: Integrity, Excellence, Teamwork, and Humility

Experience:
  • Minimum five (5) years of related experience required with proven success in a leadership role

Other:
  • This position may require National Mortgage Licensing System ("NMLS") registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act).
  • This position may require Notary Public licensing.
  • Ability to work flexible hours based on branch needs, including Saturdays
  • Ability and willingness to travel to training sessions, meetings, professional development programs, and company-sponsored events, as required.

Other Job Information
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.
The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.
Minimum
USD $62,400.00/Yr.
Maximum
USD $88,000.00/Yr.