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Bps Analyst Jobs (NOW HIRING)

Southern Company

Analyst I, End User

Atlanta, GA · On-site

This role focuses on improving business partners (BPs) digital experience through proactive monitoring, automation, standardization, and customer-centric service delivery. The Analyst I partners with ...

Southern Company

Analyst I, End User

Atlanta, GA · On-site

This role focuses on improving business partners (BPs) digital experience through proactive monitoring, automation, standardization, and customer-centric service delivery. The Analyst I partners with ...

Clark Davis Associates

Senior Financial Analyst

Secaucus, NJ · On-site

$86K - $108K/yr

Required Skills: FP&A and Program Controls experience Ability to work independently, and as a team ... SAP, BPS, BW, Microframe Program Management (MPM) and Winsight. Familiar with various Revenue ...

PruittHealth

BPS HCC

Valdosta, GA

... analysis and motivation assessment scales upon request. Develop with seven (7) days individualized acquisition and self-management programs based upon IDT recommendations, using the format prescribed ...

Wipro Limited

BPO Client Partner - CPG

Minneapolis, MN · On-site

$150K - $210K/yr

Represent Wipro BPS in analyst interactions and relevant industry forums to support business growth and market positioning. * Develop a working understanding of adjacent BPS offerings and services to ...

Virginia Department of Social Services

BPS I

Eastville, VA · On-site

$33K - $43K/yr

Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding ...

PruittHealth

BPS HCC

Valdosta, GA · On-site

... analysis and motivation assessment scales upon request. Develop with seven (7) days individualized acquisition and self-management programs based upon IDT recommendations, using the format prescribed ...

City of Alexandria

BPS I

Eastville, VA · On-site

Abilities- Demonstrated ability to: communicate effectively both orally and in writing; interview, gather information, and evaluate situations; analyze information; apply common sense understanding ...

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Bps Analyst information

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How much do bps analyst jobs pay per year?

As of Jun 20, 2026, the average yearly pay for bps analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BPS Analyst, and why are they important?

To thrive as a BPS Analyst, you need strong analytical abilities, business process knowledge, and a relevant degree in business, IT, or a related field. Familiarity with process mapping tools, data analytics software, and experience with ERP or BPM systems are typically required. Excellent problem-solving skills, attention to detail, and effective communication set standout professionals apart in this role. These competencies are crucial for accurately analyzing, optimizing, and communicating business processes to drive organizational efficiency and growth.

What is a BPS analyst?

A BPS analyst is a professional who works in Business Process Services, analyzing and improving business processes to increase efficiency and reduce costs. They often use data analysis tools and methodologies such as Six Sigma or Lean and may collaborate with various departments to optimize workflows.

What jobs will boom in 2026?

The demand for data analysts, including Bps Analysts, is expected to grow as organizations increasingly rely on data-driven decision-making. Additionally, roles in cybersecurity, cloud computing, and artificial intelligence are projected to expand significantly, requiring skills in analytics tools, programming, and certifications to meet future industry needs.

What is the difference between Bps Analyst vs Data Analyst?

AspectBps AnalystData Analyst
Required CredentialsBachelor's in Business, Finance, or related field; certifications like CBAP or Six SigmaBachelor's in Statistics, Mathematics, or related; certifications like CAP or Microsoft Data Analyst
Work EnvironmentFinancial services, banking, or corporate finance teamsVarious industries including finance, healthcare, marketing, and tech
Employer & Industry UsageCommon in banking, telecom, and large corporations for process analysisUsed across multiple sectors for data interpretation and reporting

The Bps Analyst primarily focuses on process improvement and operational efficiency within financial or corporate environments, often working with business teams. In contrast, Data Analysts handle data collection, analysis, and reporting across diverse industries. While both roles require analytical skills and some similar certifications, their core responsibilities and industry applications differ significantly.

What are some common challenges BPS Analysts face when working with cross-functional teams?

BPS Analysts frequently collaborate with departments such as operations, IT, and finance, which can present challenges in aligning priorities and communication styles. Navigating differing objectives and ensuring all stakeholders are on the same page often requires strong interpersonal and project management skills. To be effective, BPS Analysts must clearly articulate business process changes, manage expectations, and foster collaboration, especially when implementing process improvements that impact multiple teams.

What jobs in the US pay 300,000 a year?

For a Bps Analyst, reaching a salary of $300,000 annually typically requires extensive experience, advanced certifications, and senior-level responsibilities. Such compensation is more common in high-level finance, investment banking, or executive roles, rather than standard analyst positions. Most Bps Analysts earn lower salaries, but those in leadership or specialized roles may approach or exceed this figure with bonuses and incentives.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs and CFOs, specialized medical professionals like neurosurgeons, and top-tier investment bankers or hedge fund managers. These positions typically require advanced education, extensive experience, and often involve high levels of responsibility and performance-based bonuses.
More about Bps Analyst jobs
What job categories do people searching Bps Analyst jobs look for? The top searched job categories for Bps Analyst jobs are:
Bps Analyst jobs near you
Analyst I, End User

Analyst I, End User

Southern Company

Atlanta, GA • On-site

Full-time

Medical, Retirement

Posted 8 days ago

Southern Company rating

8.4

Company rating: 8.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Job Description
Technology Organization End User Analyst, I
Job Summary
The End User Analyst I within Workplace Support (WPS) is responsible for delivering high-quality, efficient, and proactive end-user technology support across desktop, hardware, and conferencing environments. This role focuses on improving business partners (BPs) digital experience through proactive monitoring, automation, standardization, and customer-centric service delivery.
The Analyst I partners with multiple Technology Organization (TO) departments and business stakeholders to reduce incidents, improve resolution times, and enable scalable, self-service support models. This role also plays a key part in supporting enterprise initiatives including end user and conference room technology refresh programs, storm restorations, and major events.
Education
Minimum Requirement:
Associate degree in a technology-related field, or equivalent military or relevant work experience.
Preferred:
Bachelor's degree in computer science, Information Technology, Engineering, or a related technical discipline with minimum of 3 years related experience.
Major Responsibilities
  • Provide advanced support for desktop, hardware, and other workplace technologies, ensuring timely resolution of incidents and requests.
  • Analyze ticket trends and resolution data to identify opportunities to improve customer experience and reduce time-to-resolution.
  • Identify recurring issues through trend analysis and contribute to problem management efforts.
  • Triage incidents promptly upon assignment and validate proper categorization and routing.
  • Leverage Digital Experience (DEX) tools to proactively monitor, diagnose, and resolve issues before user impact.
  • Develop and implement scripts, automation, and workflows to improve support efficiency and reduce repeat issues.
  • Identify high-volume support issues and drive shift-left solutions through knowledge articles, guided self-service, and automation.
  • Execute proactive diagnostics, monitoring, and remote remediation actions to reduce reactive incidents.
  • Promote and expand adoption of self-service platforms to reduce local analyst support demand.
  • Support management of spare and loaner devices, ensuring proper tracking, lifecycle control, and inventory accuracy.
  • Participate in initiatives to improve endpoint security, including OS upgrades and BIOS/security remediation efforts.
  • Ensure compliance with organizational cybersecurity policies and operational procedures
  • Drive measurable improvements in MTTR, ticket volume reduction, and customer satisfaction.
  • Support our end-user computing environment, handling break-fix issues, system reimages, hardware replacements, lifecycle refreshes, and upgrades to MS Teams conference rooms.
  • Provides platinum level support to company executives.
  • Collaborate with business units and other Technology Operations departments to resolve incidents and problems.
  • Offer specialized technical assistance to business partners as needed, including support at critical locations.
  • Establishes and maintains positive relationships with key business partners, ensuring exceptional customer service.
  • Cooperates with TO End User Analysts, TO Planning Analysts, Application Portfolio teams, and other TO groups to create a dedicated support network.
  • Storm Center support, including after-hours when required for storm-related events, major events, and vital 24/7 operations.

Preferred Qualifications
  • Experience with Digital Experience Monitoring tools (e.g., Nexthink or similar)
  • Experience with automation, scripting, or workflow design
  • Knowledge of ITIL practices including incident, problem management, and change management
  • Experience supporting conference room technologies and AV environments

Knowledge, Skills and Abilities
  • Proficient technical knowledge of office computing environments including PC hardware, Microsoft Windows, Microsoft Office suite (i.e. Outlook, Word, Excel, PowerPoint, Teams, SharePoint) and infrastructure as well as their interaction and relevance in solving business problems.
  • Strong analytical and problem-solving skills
  • Customer-focused mindset with a commitment to service excellence
  • Ability to identify trends and drive continuous improvement
  • Collaboration across technical and business teams
  • Strong communication and documentation skills
  • Commitment to safety, inclusion, integrity, and performance excellence
  • Demonstrated ability to build strong relationships with BPs, vendors and other TO departments.
  • Developed effective working relationships with all levels of employees.
  • Customer service focused with the ability to deliver on commitments and deadlines.
  • Demonstrated ability to share best practices within business units, across business units, and within Southern Company to maximize value and provide consistency in the TO operations for our BPs.
  • Ability to manage small, local projects using proven concepts to apply technology to business problems.
  • Experience supporting Microsoft Teams rooms or other video conferencing technology is desired.

Behavioral Attributes
  • Demonstrates behaviors aligned with Southern Company's Values: Safety First, Intentional Inclusion, Superior Performance, and Act with Integrity.
  • Shows initiative, stays motivated, and works independently.
  • Demonstrates strong organizational skills and a customer-focused mindset.
  • Manages multiple projects and tasks effectively at the same time.
  • Commits to continuous learning and training to keep up with new developments in hardware and software technologies.
  • Builds strong relationships with business partners and works effectively in a distributed team environment.
  • Follows established safety policies and procedures.

Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position.
  • Routine physical agility to move in various positions to execute duties effectively, which may include kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping and reaching overhead; physical stamina sufficient to sustain light physical labor and ability to remain in stationary position for up to 8 hours.
  • Occasional lifting of objects more than 30 pounds and may require lifting 50 pounds with the assistance of another analyst.
  • Handling and/or transporting equipment and tools necessary for this position.
  • Physical mobility sufficient to move about the work environment for sustained periods of time on concrete, hard flooring, stairs, ramps, carpet, etc.

Other Requirements
  • Must be able to pass North American Electric Reliability Corporation (NERC) critical infrastructure protection (CIP) background check and requirements.
  • Must provide own transportation for day-to-day travel to customer sites in Metro Atlanta and surrounding areas of responsibility.
  • Lastly, this position description does not state or imply that the above are the only responsibilities and responsibilities assigned to this position.

About Us
About Southern Company
Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com.
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
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