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Bpo Jobs in Reston, VA (NOW HIRING)

USM

BPO Management Temp

Washington, DC

BPO Management Temp Location: Washington, DC Duration: 3-4months F2F required -Local to DC/MD/VA only Top Skills: BPO specific experience standing up an office- not an operations focused individual.

Deloitte

BPO/BPaaS Manager

Rosslyn, VA

Digital Foundry Operate & Innovation BPO/BPaaS Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics ...

Deloitte

BPO/BPaaS Manager

Mclean, VA · On-site

Digital Foundry Operate & Innovation BPO/BPaaS Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics ...

Deloitte

BPO/BPaaS Manager

Washington, DC · On-site

Digital Foundry Operate & Innovation BPO/BPaaS Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics ...

RDR Inc

FINANCIAL ANALYST

Chantilly, VA · On-site

The Contractor shall research, coordinate, and document policy updates as deemed necessary by the BPO/FIN senior management; * The Contractor shall conduct formal coordination phases of Directives ...

Marriott

Vice President, Payroll Services

Bethesda, MD · On-site

As a member of Global Finance Business Process Outsourcing (BPO) Governance team, she/he will also have responsibility for managing the relationship with and ensuring the delivery of accurate and ...

Visium Resources, Inc.

Senior Accountant

Arlington, VA · On-site

$40 - $45/hr

Primary point of contact for company with the BPO accounting team * Work with the Accounting Manager to support, develop and document accounting policies and financial procedures in order to maintain ...

Visium Resources, Inc.

Senior Accountant

Arlington, VA · On-site

$84K - $106K/yr

Primary point of contact for company with the BPO accounting team * Work with the Accounting Manager to support, develop and document accounting policies and financial procedures in order to maintain ...

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All JobsBpo JobsBpo Jobs in Reston, VA

Bpo information

See Reston, VA salary details

$135.2K

$202.2K

$260.1K

How much do bpo jobs pay per year?

As of Jul 27, 2026, the average yearly pay for bpo in Reston, VA is $202,197.00, according to ZipRecruiter salary data. Most workers in this role earn between $170,100.00 and $234,100.00 per year, depending on experience, location, and employer.

Is BPO a good first job?

BPO (Business Process Outsourcing) roles are often suitable as first jobs because they typically require minimal prior experience and offer on-the-job training. These positions can help develop communication, customer service, and problem-solving skills, making them a common entry point into the workforce.

What skills are needed for BPO jobs?

BPO jobs require strong communication skills, including clear speaking and active listening, as well as problem-solving abilities and customer service orientation. Basic computer literacy, familiarity with common software tools, and the ability to work in a team or under pressure are also important. Fluency in relevant languages and adaptability to different shifts may be required depending on the role.

What are the key skills and qualifications needed to thrive in the Bpo position, and why are they important?

To thrive in a BPO (Business Process Outsourcing) role, strong communication skills, problem-solving abilities, and a minimum of a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, call center telephony systems, and occasionally specific industry certifications are beneficial. Adaptability, patience, and teamwork are standout soft skills for success in BPO environments. These competencies are essential because they enable employees to efficiently resolve customer issues and maintain high service quality in a dynamic, fast-paced setting.

What are the typical career growth opportunities available in a BPO position?

BPO positions often provide clear paths for advancement, with entry-level agents progressing to roles such as team lead, supervisor, quality analyst, or trainer based on performance. Many companies offer training programs and opportunities to specialize in areas like technical support, sales, or process improvement. Advancement is usually merit-based, focusing on communication skills, leadership ability, and consistent achievement of targets. The fast-paced environment and large team structures mean motivated individuals can move into management or cross-functional roles over time.

What is a BPO job?

A BPO (Business Process Outsourcing) job involves contracting specific business tasks, such as customer support, data entry, or technical assistance, to a third-party service provider. These roles can be voice-based (customer calls) or non-voice-based (chat, email, or back-office tasks). BPO jobs require strong communication skills, problem-solving abilities, and familiarity with company processes. They are common in industries like telecommunications, finance, healthcare, and e-commerce.

What does BPO job mean?

A BPO job refers to a position within Business Process Outsourcing companies that handle tasks such as customer service, technical support, or back-office operations for other businesses. These roles often require good communication skills, computer proficiency, and may involve working in call centers or remote environments.
What are the most commonly searched types of Bpo jobs in Reston, VA? The most popular types of Bpo jobs in Reston, VA are:
What are popular job titles related to Bpo jobs in Reston, VA? For Bpo jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Bpo jobs in Reston, VA look for? The top searched job categories for Bpo jobs in Reston, VA are:
What cities near Reston, VA are hiring for Bpo jobs? Cities near Reston, VA with the most Bpo job openings:
Bpo jobs near you
Infographic showing various Bpo job openings in Reston, VA as of July 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Contract. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $202,197 per year, or $97.2 per hour.
BPO Management Temp

BPO Management Temp

USM

Washington, DC

Full-time

Posted 19 days ago

Job description

Company Description

USM Business Systems Inc. is a quickly developing worldwide System Integrator, Software and Product Development, IT Outsourcing and Technology assistance supplier headquartered in Chantilly, VA with off-shore delivery centers in India. We offer world-class ability in giving most astounding quality and administrations through industry best practices planned to convey remarkable worth to our customers.

Utilizing our industry knowledge, administration service offering expertise and innovation abilities, we distinguish new business and innovation slants and create answers for help customers around the globe, giving top of the line solid and practical IT benefits which are cost effective services.

Established in 1999, the organization has corner qualities in building and dealing with a Business Oriented IT environment with rich involvement in technology innovation, ERP and CRM counselling, Product Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint Consulting and IT Infrastructure. Our other offerings include modified solutions and administrations in ERP, CRM, Enterprise architecture, offshore advisory services ,e-commerce, Social , Mobile, Cloud, Analytics (SMAC) and DevOps.

USM, a US ensured Minority Business Enterprise (MBE) is perceived as one of the fastest developing IT Systems Integrator in the Washington, DC zone. Most as of late, USM was positioned #9 on the rundown of the Top administrations organizations in the DC Metro Area - Washington Business Journal (2011). We are a project-driven firm that reliably meets the IT needs of our State and Government customers through development and business keenness.

Job Description

Job Title: BPO Management Temp

Location: Washington, DC

Duration: 3-4months

F2F required -Local to DC/MD/VA only

Top Skills: BPO specific experience standing up an office- not an operations focused individual.

Overall stand up of new BPO function, including process development, project oversight and vendor management

Ensuring the BPO's stand up milestones are being met for timely end successful implementation

Developing, documenting and implementing new business processes for the BPO

Working with other technical teams to ensure the BPO is integrated into and trained on the necessary IT tools

Working with BPO management of staffing and training

Vendor and contract management of the BPO, including adherence to the contract statement of work, adherence to change control

Informal supervision of Lifeline staff supporting project (they will formally report to the Director)

Provide knowledge transfer to the permanent manager upon return

Want someone with experience in managing an outsourced vendor, particularly during a stand up phase

Additional Information

If you are interested in above position, please share your updated resume to gmahesh(at)usmsystems(dot)com or can directly call me on 703-880-4184.

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