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Bpo Jobs in Virginia (NOW HIRING)

As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory, leading a high-performing team, and making a lasting impact in a dynamic and competitive industry. To be ...

As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory, leading a high-performing team, and making a lasting impact in a dynamic and competitive industry. To be ...

As VP of BPO Sales, you will play a critical role in shaping the company's growth trajectory, leading a high-performing team, and making a lasting impact in a dynamic and competitive industry. To be ...

The Contractor shall research, coordinate, and document policy updates as deemed necessary by the BPO/FIN senior management; * The Contractor shall conduct formal coordination phases of Directives ...

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Bpo information

See Virginia salary details

$128.9K

$192.7K

$247.9K

How much do bpo jobs pay per year?

As of Aug 25, 2026, the average yearly pay for bpo in Virginia is $192,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $162,100.00 and $223,100.00 per year, depending on experience, location, and employer.

What is a BPO?

A BPO (Business Process Outsourcing) job involves contracting specific business tasks, such as customer support, data entry, or technical assistance, to a third-party service provider. These roles can be voice-based (customer calls) or non-voice-based (chat, email, or back-office tasks). BPO jobs require strong communication skills, problem-solving abilities, and familiarity with company processes. They are common in industries like telecommunications, finance, healthcare, and e-commerce.

What are the key skills and qualifications needed to thrive in a BPO position?

To thrive in a BPO (Business Process Outsourcing) role, strong communication skills, problem-solving abilities, and a minimum of a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, call center telephony systems, and occasionally specific industry certifications are beneficial. Adaptability, patience, and teamwork are standout soft skills for success in BPO environments. These competencies are essential because they enable employees to efficiently resolve customer issues and maintain high service quality in a dynamic, fast-paced setting.

What are the typical career growth opportunities available in a BPO position?

BPO positions often provide clear paths for advancement, with entry-level agents progressing to roles such as team lead, supervisor, quality analyst, or trainer based on performance. Many companies offer training programs and opportunities to specialize in areas like technical support, sales, or process improvement. Advancement is usually merit-based, focusing on communication skills, leadership ability, and consistent achievement of targets. The fast-paced environment and large team structures mean motivated individuals can move into management or cross-functional roles over time.

What is a business process outsourcing job from home?

A business process outsourcing (BPO) job from home involves performing customer service, technical support, or administrative tasks remotely for a company. These roles typically require good communication skills, a quiet work environment, and sometimes specific software or hardware tools. Many BPO companies offer flexible schedules and training for remote employees.

What is meant by business process outsourcing jobs?

Business process outsourcing (BPO) jobs involve contracting specific company functions, such as customer service, technical support, or data entry, to third-party service providers. These roles often require communication skills, computer proficiency, and adherence to client protocols, and may be performed remotely or on-site depending on the company.

What are the most commonly searched types of Bpo jobs in Virginia?

The most popular types of Bpo jobs in Virginia are:

What cities in Virginia are hiring for Bpo jobs?

Cities in Virginia with the most Bpo job openings:

Infographic showing various Bpo job openings in Virginia as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 56% In-person, and 44% Remote job distribution, with an average salary of $192,687 per year, or $92.6 per hour.

Full-time

Re-posted 8 days ago


Job description

Company Description

Infinity International Processing Services, Inc. is a leading provider of Broker Price Opinion (BPO) Quality Assurance ( Clerical Review) services to BPO/Appraisal Management Companies and Mortgage Lenders. We also provide Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) services to 120+ global clients in Mortgage, Logistics, Finance & Accounting and Insurance industry. We are a global outfit having offices in Rockville, MD and India employing 1000+ employees.


Towards our rapid expansion plan, we are recruiting clerical/administrative Broker Price Opinion (BPO) Reviewer cum Trainer.


Job Description

Responsibilities will involve reviewing of externally prepared broker price opinion reports for Clerical/Administrative errors and assuring compliance. 


Qualifications

Minimum of 10+ years of BPO review experience

Must be able to employ proper application of valuation techniques and methodologies

Travelling 30% ( Domestic/ International)

May have to travel to client's place for process training/transition 

Handle client relation during test and ramp-up phase of new projects 

Travel to offshore delivery centers in India and assist in training, project transition & ramp-up 

Once offshore resources are ramped up, perform quality control

Must be able to work in a high volume production environment and meet deadlines

Good telephonic etiquette

Self prioritize tasks & work towards the same

Perform other related duties as assigned or directed by the management


Additional Information

Key Responsibilities:


Reviews BPOs for compliance with applicable USPAP, Fannie Mae, FHA, and client reporting guidelines, as well as completeness, consistency, logic, and appropriate valuation methodology

Approve or reject reports, requesting additional information as needed, and re-reviewing revised reports as they are received back from outside appraisers


Job Type: Permanent / Work from home