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Box Office Representative Jobs in California (NOW HIRING)

Livenation

BOX OFFICE SELLER

Riverside, CA

... Representatives * Assisting Manager & Supervisor with internal Ticket Orders and Reports * Work ... Box Office cleanliness * Follow dress code policy - business casual * Updating and modifying ...

TEAM SAN JOSE

Ticketing Representative

San Jose, CA · On-site

$23.71/hr

The Ticket Services Representative is responsible for providing excellent customer service ... Effectively and politely communicates with patrons, explains box office policies and provides ...

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Box Office Representative information

See California salary details

$11

$19

$30

How much do box office representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for box office representative in California is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.83 per hour, depending on experience, location, and employer.

What is a box office representative?

Box Office Representatives are customer service professionals who work at the ticketing area of theaters, concert venues, sports arenas, or other event locations. They sell tickets, provide event information, handle reservations, process payments, and assist with customer inquiries or issues. Their role is essential in ensuring guests have a smooth and positive experience when purchasing tickets or entering the venue. Box Office Representatives also help with will-call ticket distribution and may resolve ticketing problems or discrepancies.

What are the key skills and qualifications needed to thrive as a box office representative?

To thrive as a Box Office Representative, you need strong customer service abilities, basic math skills, and experience handling cash or ticketing transactions, often supported by a high school diploma. Familiarity with ticketing software such as Ticketmaster or Tessitura and point-of-sale (POS) systems is typically required. Outstanding communication, problem-solving, and patience help you excel in high-traffic, customer-facing environments. These skills are crucial for ensuring a positive guest experience and accurate, efficient ticketing operations.

What are some common challenges faced by box office representatives during high-demand events?

Box Office Representatives often encounter high-pressure situations during popular events, such as long lines, last-minute ticket requests, and customer disputes. Managing these challenges requires strong communication, patience, and problem-solving skills. Representatives must efficiently use ticketing software, handle cash or electronic payments accurately, and provide excellent customer service, all while maintaining a calm and friendly demeanor. Collaboration with event staff and security is also essential to ensure a smooth guest experience.

What is the difference between Box Office Representative vs Ticket Seller?

AspectBox Office RepresentativeTicket Seller
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentMovie theaters, concert venues, sports arenasMovie theaters, event venues
Employer & Industry UsageEntertainment venues, ticketing companiesEntertainment venues, ticketing counters
Common Search & ComparisonCustomer service, ticketing, salesTicketing, sales, customer service

Both roles involve selling tickets and providing customer service in entertainment settings. A Box Office Representative typically handles a broader range of customer interactions, manages ticketing systems, and may assist with inquiries or issues. A Ticket Seller primarily focuses on selling tickets at the point of sale. While their duties overlap, the Box Office Representative often has additional responsibilities like managing transactions and customer relations.

What are popular job titles related to Box Office Representative jobs in California?

For Box Office Representative jobs in California, the most frequently searched job titles are:

What job categories do people searching Box Office Representative jobs in California look for?

The top searched job categories for Box Office Representative jobs in California are:

Box Office Representative jobs near you
Infographic showing various Box Office Representative job openings in California as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,176 per year, or $19.3 per hour.

Box Office Supervisor | Part-Time | Acrisure Arena

Oak View Group

Palm Desert, CA • On-site

$24/hr

Part-time

Retirement

Re-posted 2 days ago

Oak View Group rating

6.6

Company rating: 6.6 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

19th of 37 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, overseeing the box office, and/or the VIP entrances.
This role will pay an hourly rate of $24.00.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
This position will remain open until September 4, 2026.
About the Venue
America's hottest music festival destination finally has the world-class arena it deserves. Now open, Acrisure Arena provides the greater Palm Springs area of Southern California with a premier 11,000+ capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert. Designed specifically for hockey and made for concerts, Acrisure Arena provides top-tier hospitality, artist amenities, and all the benefits of a modern music and sports venue to the Coachella Valley.
Responsibilities
  • Oversee the Box Office during events to ensure the Ticketing Representatives are providing top-notch customer service
  • Working with Ticketmaster Archtics to solve customer ticketing issues
  • Working VIP entrances during events to ensure there are no ticketing issues for VIP customers
  • Processing orders via Ticketmaster Archtics
  • Dealing with customer issues either at the box office or VIP entrances
  • Perform other duties as assigned

Qualifications
  • 2-3 years experience in an office setting or similar preferred
  • Ability to perform effectively under stressful situations
  • Ability to define, analyze and solve problems
  • Ability to coordinate box office procedures with otherstaff
  • Ability to work variable hours, including evenings, weekends, and holidays
  • Ability to communicate effectively both verbally and in writing
  • Ability to safely and accurately handle and account for large sums of money
  • Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
  • Ability to maintain an effective working relationship with other staff, event promoters and the general public
  • Skill in operating modern office equipment, including computers
  • Frequent bending, lifting of heavy objects, sitting, exposure to multiple external elements, extensive walking through the building

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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