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Tsr Jobs in California (NOW HIRING)

TSR Consulting

ServiceNow CMDB Analyst

San Francisco, CA · On-site

$5.0K - $8.0K/mo

Senior Technical Recruiter at TSR Consulting Services Remote Pay $40 on w-2 This is only w-2 Job id:82535 We are seeking a ServiceNow CMDB Analyst (Contractor) to support efforts around data quality ...

TSR Consulting

ServiceNow CMDB Analyst

San Francisco, CA · On-site

$5.0K - $8.0K/mo

Senior Technical Recruiter at TSR Consulting Services Remote Pay $40 on w-2 This is only w-2 Job id:82535 We are seeking a ServiceNow CMDB Analyst (Contractor) to support efforts around data quality ...

XPENG

Staff Machine Learning Engineer

Santa Clara, CA · On-site

Analyze TSR-related scenarios and failure cases, including missed detections, false positives, occlusions, small objects, rare signs, region-specific signs, and adverse weather or lighting conditions.

XPENG

Staff Machine Learning Engineer

Santa Clara, CA · On-site

Analyze TSR-related scenarios and failure cases, including missed detections, false positives, occlusions, small objects, rare signs, region-specific signs, and adverse weather or lighting conditions.

WATI

UCCE Call Manager

Sacramento, CA · On-site

Able to manage TSR ticketing that involves adding or deactivating call center agents. Experience working with Jabber Experience with Cisco's Instant Messaging and Presence (IM&P) services Experience ...

WATI

UCCE Call Manager

Sacramento, CA · On-site

Able to manage TSR ticketing that involves adding or deactivating call center agents. Experience working with Jabber Experience with Cisco's Instant Messaging and Presence (IM&P) services Experience ...

The Scenic Route

SOLIDWORKS DRAFTSPERSON

Los Angeles, CA · On-site

$22 - $26/hr

Solidworks Draftspeople work with the TSR design team to design and engineer construction projects for conceptual design and fabrication. Other duties may include supervising and consulting ...

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Tsr information

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$12

$20

$32

How much do tsr jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for tsr in California is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.31 per hour, depending on experience, location, and employer.

What is a TSR?

Technical Support Representatives (TSRs) are professionals who assist customers by troubleshooting and resolving technical issues related to products or services. They typically work for companies in industries like technology, telecommunications, or consumer electronics, providing support via phone, email, chat, or in-person. TSRs are responsible for diagnosing problems, offering step-by-step solutions, and ensuring customer satisfaction. Their role may also include documenting issues, escalating complex problems, and educating customers on product usage.

What skills and qualifications are needed to thrive as a TSR?

To thrive as a Technical Support Representative, you need strong problem-solving skills, technical knowledge relevant to the supported products, and typically at least a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop software, and CRM platforms is often required, along with certifications like CompTIA A+ being advantageous. Excellent communication, patience, and active listening are standout soft skills for building rapport and resolving customer issues efficiently. These skills and qualities ensure timely, effective support that enhances customer satisfaction and maintains company reputation.

How does a TSR typically handle challenging customer interactions, and what support is available?

As a Technical Support Representative, handling difficult customer interactions is a common part of the role. TSRs are trained to remain calm, listen actively, and use troubleshooting skills to resolve issues efficiently. Most organizations provide escalation protocols, so you can seek guidance from senior team members or supervisors when needed. Regular team meetings and knowledge-sharing sessions further support TSRs by keeping everyone updated on best practices and new technical solutions. This collaborative environment helps ensure that you're never handling tough situations alone.

What is the difference between Tsr vs Customer Service Representative?

AspectTsrCustomer Service Representative
Required CredentialsHigh school diploma; training in technical supportHigh school diploma; customer service training
Work EnvironmentTechnical support centers, call centersCall centers, retail, online support
Employer & Industry UsageTech companies, telecoms, software firmsRetail, telecom, service industries
Common Search & ComparisonYesYes

While both Tsr (Technical Support Representative) and Customer Service Representative handle client interactions, Tsr roles focus more on technical troubleshooting and product support, often requiring technical knowledge. Customer Service Representatives typically handle general inquiries, billing, and product information. Tsr positions usually involve more specialized skills and technical certifications, whereas Customer Service roles emphasize communication and problem-solving skills. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are popular job titles related to Tsr jobs in California?

For Tsr jobs in California, the most frequently searched job titles are:

What job categories do people searching Tsr jobs in California look for?

The top searched job categories for Tsr jobs in California are:

Tsr jobs near you
Infographic showing various Tsr job openings in California as of August 2026, with employment types broken down into 95% Full Time, 2% Part Time, and 3% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $42,577 per year, or $20.5 per hour.

ServiceNow CMDB Analyst

San Francisco, CA • On-site

TSR Consulting
See more jobs at TSR Consultingexternal

$5.0K - $8.0K/mo

Full-time

Posted 18 days ago

Job description

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from TSR Consulting Services, Inc. Senior Technical Recruiter at TSR Consulting Services Remote Pay $40 on w-2 This is only w-2 Job id:82535 We are seeking a ServiceNow CMDB Analyst (Contractor) to support efforts around data quality, CI normalization, deduplication, and relationship accuracy within our enterprise ServiceNow CMDB. This role focuses on identifying, analyzing, and resolving inconsistencies across Configuration Items (CIs). You will work closely with CMDB engineers, data owners, and platform administrators to ensure clean, actionable data across the CMDB, using reconciliation rules, CI comparison techniques, and ServiceNow tools to uphold the integrity of configuration data. Key Responsibilities • Analyze CI records across multiple sources to identify duplicates, stale records, or inconsistencies. • Leverage the Identification and Reconciliation Engine (IRE) to manage merging and updating of CI records based on defined logic. • Execute bulk updates, CI cleanup tasks, and CI deduplication efforts using Transform Maps, Data Sources, or update scripts. • Work with stakeholders to resolve CI ownership, classification, or lifecycle discrepancies. • Identify data gaps or incorrect relationships (e.g., missing parent/child or host/application relationships) and recommend or execute corrections. • Run reports and dashboards to monitor CMDB health, completeness, and compliance to model definitions. • Document cleanup workflows, data validation rules, and reconciliation decisions for traceability. Required Qualifications • 2-4 years of hands-on experience working with ServiceNow CMDB, specifically on CI data analysis and reconciliation tasks. • Strong working knowledge of CMDB data models, class hierarchy, and how CIs relate to IT infrastructure and applications. • Experience using ServiceNow tools such as: o CI Class Manager o Identification and Reconciliation Engine (IRE) o Transform Maps and Data Sources • Proficiency with analyzing large datasets and using ServiceNow reporting tools to drive data quality initiatives. • Comfortable working independently with data anomalies and escalating systemic issues to engineering teams as needed. Preferred Skills • Familiarity with the Common Service Data Model (CSDM 4.0) and applying it to CI relationship mapping and classification. • Experience resolving conflicts between discovered and manually created records. • Understanding of CMDB integrations (SCCM, JAMF, cloud CMDBs) from a data reconciliation perspective. • ServiceNow certifications such as: o CMDB Micro-Certifications o Discovery Fundamentals (helpful, but not required) • Experience in retail, logistics, or large distributed environments with complex CI landscapes. Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Information Technology and Consulting Industries Staffing and Recruiting and IT Services and IT Consulting Referrals increase your chances of interviewing at TSR Consulting Services, Inc. by 2x Get notified about new Technical Support Analyst jobs in San Francisco Bay Area . Santa Clara, CA $73,000.00-$117,300.00 1 day ago Mountain View, CA $30.00-$37.00 1 week ago Mountain View, CA $26.03-$36.03 1 week ago San Francisco, CA $5,000.00-$8,000.00 1 month ago Senior Technical Support Analyst- HTM- Healthcare San Francisco, CA $75,000.00-$95,000.00 2 weeks ago Human Resources Information System Analyst We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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