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Box Office Associate Jobs in California (NOW HIRING)

La Jolla Playhouse

$22/hr

Associate Director of Ticketing Services LOCATION: La Jolla, CA on the beautiful UC San Diego ... Daily Box Office Operations: * Open and close the box office; reconcile daily sales and prepare ...

Regal

Floor Staff-Part Time-$16.90

Fresno, CA · On-site

Box Office * Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes ...

Regal Entertainment Group

Floor Staff

Corona, CA

Box Office * Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes ...

Regal Entertainment Group

Floor Staff

Riverside, CA

Box Office * Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes ...

Regal

Floor Staff

Corona, CA · On-site

Box Office * Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes ...

Regal Entertainment Group

Floor Staff

Costa Mesa, CA

$16.90/hr

Box Office * Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes ...

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Box Office Associate information

What are the key skills and qualifications needed to thrive as a box office associate, and why are they important?

To thrive as a Box Office Associate, you need strong customer service skills, basic math proficiency, and experience handling cash or credit transactions, often supported by a high school diploma. Familiarity with ticketing software such as Tessitura, AudienceView, or Ticketmaster is typically required. Excellent communication, attention to detail, and the ability to handle high-pressure situations with professionalism are standout soft skills in this role. These abilities ensure efficient ticket sales, accurate transactions, and a positive customer experience, which are vital for the smooth operation of entertainment venues.

What is a box office associate?

Box Office Associates are front-line staff members responsible for selling tickets, handling customer inquiries, and providing information about events at theaters, concert venues, or cinemas. They process ticket transactions, assist with ticket exchanges or refunds, and may help resolve seating or ticketing issues. Additionally, Box Office Associates often answer phones, operate ticketing software, and deliver excellent customer service to ensure a positive experience for patrons.

What are some common challenges faced by box office associates, and how can they be effectively managed?

Box Office Associates often encounter challenges such as managing long lines during peak event times, handling last-minute ticketing issues, and addressing customer concerns or complaints. Effective communication, staying organized under pressure, and thorough knowledge of the ticketing system are key to managing these situations. Collaborating closely with event staff and supervisors also helps ensure a smooth ticketing process and a positive customer experience.

What are popular job titles related to Box Office Associate jobs in California?

For Box Office Associate jobs in California, the most frequently searched job titles are:

What job categories do people searching Box Office Associate jobs in California look for?

The top searched job categories for Box Office Associate jobs in California are:

What cities in California are hiring for Box Office Associate jobs?

Cities in California with the most Box Office Associate job openings:

Box Office Associate jobs near you
Infographic showing various Box Office Associate job openings in California as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Box Office Associate - Hourly/Part-Time

City of La Mirada

La Mirada, CA • On-site

$18.69 - $23/hr

Full-time, Part-time

Posted 24 days ago

Job description

Job Description Under general supervision, performs a variety of duties in the Theatre Box Office and administrative offices. Typical Duties Performed (These examples do not include all the duties which may be assigned.) Ensure an excellent guest experience. Sells tickets to theatre events at box office, by telephone, over the Internet, or through mail order

Answer patron inquiries which may include questions about current and upcoming shows, parking, dining, and other general information inquiries. Uses a computerized ticketing system to process ticket sales, refunds and exchanges, payments, and reconcile all transactions. Prepares daily cash reports and bank deposits.

Responsible for box office cash drawers including maintenance of security, set up of starting cash fund, and balancing of funds. Verifies and reports all cash, credit cards, gift certificates, refunds, and exchange transactions. Maintains office files, supplies and database.

Adheres to City and departmental policies and procedures; performs related work duties as assigned. Minimum Qualifications Must be at least 18 years old. Knowledge of: Personal computers; computerized ticketing systems preferred; computer skills, web-based applications, and data processing software; telephone etiquette; basic bookkeeping functions; cash, credit card, or other revenue transactions; general office procedures.

Ability to: Accurately perform ticket sales transactions; communicate clearly and concisely, orally and in writing; work in a high-volume and sometimes stressful environment; work irregular hours including evenings, weekends, and holidays; exercise good judgment, courtesy, and tact, and utilize quality customer service skills and techniques; perform basic mathematical functions with speed and accuracy; present a clean, neat appearance appropriate for public contact. Lift up to 25 lbs. EXPERIENCE AND EDUCATION: One year of experience in a position with public contact is required.

Experience in a computerized box office or ticketing position is desired. Computer experience is required. Graduation from high school or the equivalent is required.

LICENSE OR CERTIFICATE: Possession of a valid California Class C driver license is required. Supplemental Information Appointments are normally made at the first step of the salary range. Consideration and approval for a salary higher than the first step is done on a case-by-case basis.

SELECTION PROCESS: A completed online application and supplemental questionnaire (if applicable) are required to be considered for this position. Resumes are accepted along with the application form but will not be accepted in lieu of a completed application. Applicants will be screened based on the qualifications for the job as described.

Applications evaluated as best matching the needs of the City will continue in the selection process. The selection process may include any or all of the following: oral interview(s), a written or practical examination, a skills test, and an assessment center examination. The selection process may be changed as deemed necessary by the City Human Resources Office.

Candidates will be required to pass a City administered pre-employment requirements to include live scan fingerprinting and a medical examination as part of the Selection Process. Candidates who do not pass any portion of the above processes will be disqualified and removed from proceeding in the selection process. The provisions of any job flyer or job application do not constitute an expressed or implied contract.

The provisions may be modified or revoked without notice.

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