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Box Office Manager Jobs in Tennessee (NOW HIRING)

Cannery Hall

Box Office Agent

Nashville, TN · On-site

The box office agent position functions under the supervision of and in coordination with the Box Office Manager. This position is required to provide outstanding guest service and generate revenue ...

Quinco Mental Health Center

OFFICE MANAGER

Bolivar, TN · On-site

The Office Manager is responsible for ensuring the smooth operation of the clinic and overseeing ... box every week. • Deposits funds collected every week and on the last day of the month. • ...

Quinco Mental Health Center

OFFICE MANAGER

Bolivar, TN · On-site

The Office Manager is responsible for ensuring the smooth operation of the clinic and overseeing ... box every week. • Deposits funds collected every week and on the last day of the month. • ...

ASM Global

Ticketing Manager

Knoxville, TN · On-site

This role manages ticketing event builds, box office operations, financial reconciliation, staff supervision, and client relationships while ensuring seamless integrations with Ticketmaster products ...

ASM Global

Ticketing Manager

Knoxville, TN · On-site

This role manages ticketing event builds, box office operations, financial reconciliation, staff supervision, and client relationships while ensuring seamless integrations with Ticketmaster products ...

Malco Theatres

Cast Member

Smyrna, TN

$12 - $15.50/hr

... 9. Keeps box office area clean and stocked with supplies. 10. Watches for safety issues (trip hazards, suspicious persons, etc.) and reports to management. Concession Attendant - They serves ...

Malco Theatres

Cast Member

Memphis, TN · On-site

$12.50 - $16/hr

... 9. Keeps box office area clean and stocked with supplies. 10. Watches for safety issues (trip hazards, suspicious persons, etc.) and reports to management. Concession Attendant - They serves ...

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Box Office Manager information

See Tennessee salary details

$20.9K

$46.4K

$68.1K

How much do box office manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for box office manager in Tennessee is $46,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $51,700.00 per year, depending on experience, location, and employer.

What is a box office manager?

A box office manager manages the ticketing office of a theatre or similar venue. In this role, your job duties include managing the box office staff members, accounting for ticket transactions, and ensuring the proper operation of the venue. The qualifications needed for a career as a box office manager include a bachelor's degree in a management field. However, some employers prefer a master's degree. You also need excellent organizational and people management skills and experience working in a theatre or similar venue.

What education do you need to be a box office manager?

A box office manager typically needs a high school diploma or equivalent; some employers prefer candidates with postsecondary education such as an associate's or bachelor's degree in business, management, or a related field. Relevant skills include customer service, cash handling, and familiarity with ticketing software. Formal education is not always required but can improve job prospects and advancement opportunities.

What are some common challenges a box office manager faces during peak event seasons, and how are these typically addressed?

During peak event seasons, Box Office Managers often encounter high ticket demand, long customer queues, and increased pressure on both staff and technology systems. To address these challenges, they implement efficient scheduling, ensure thorough staff training, and utilize reliable ticketing software to streamline sales and minimize errors. Effective communication with event organizers and regular system checks are also key to maintaining smooth operations and delivering excellent customer service.

What does a box office manager do?

A box office manager oversees ticket sales, manages staff, handles customer service, and ensures smooth operation of ticketing systems at entertainment venues. They often use point-of-sale software and may coordinate with marketing and event staff to maximize revenue and customer satisfaction.

What are the key skills and qualifications needed to thrive as a box office manager, and why are they important?

To thrive as a Box Office Manager, you need experience in ticket sales, cash handling, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software (such as Tessitura or Ticketmaster), POS systems, and event management platforms is typically required. Excellent customer service, problem-solving abilities, and strong organizational skills help you manage high-pressure situations and lead a team effectively. These skills ensure smooth operations, maximize ticket sales, and provide a positive customer experience at events.
More about Box Office Manager jobs
What are popular job titles related to Box Office Manager jobs in Tennessee? For Box Office Manager jobs in Tennessee, the most frequently searched job titles are:
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What cities in Tennessee are hiring for Box Office Manager jobs? Cities in Tennessee with the most Box Office Manager job openings:
Box Office Manager jobs near you
Infographic showing various Box Office Manager job openings in Tennessee as of July 2026, with employment types broken down into 80% Full Time, 9% Part Time, and 11% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $46,365 per year, or $22.3 per hour.

Box Office Assistant

City of Johnson City

Johnson City, TN • On-site

$18.94/hr

Full-time

Posted 13 days ago

Job description

The City of Johnson City, Tennessee is accepting online applications for a Box Office Assistant with the Freedom Hall Civic Center. The employee performs responsible clerical work in the area of accounting and records keeping related to ticket sales; balances daily receipts of cash, checks and credit cards; prepares daily deposits; performs related duties as required. Work in this class involves the use of accounting principles, procedures and methods. Employees within this class work within broadly defined administrative support services. A considerable amount of contact with the diverse backgrounds of the general public to give an exchange of information, provide service and solve problems is involved in the work of this class. Employees in this position are responsible for processing large sums of money and/or event tickets. The employee is under the supervision of the Box Office Manager.
Essential Functions of Position:
  • independently meets the public selling tickets and providing event information over the telephone, in person, and over the internet requiring knowledge of City and department policies and procedures;
  • logs all invoices
  • works closely with communications and IT for departmental and show needs.
  • works with Event promotes regarding special promotions and sales for events.
  • works with Director and BO Manager to help develop a sponsorship opportunities for Freedom Hall.
  • assists with Calendaring for Freedom Hall
  • daily in and out counts of the box office seller drawers and safe as required.
  • deals with the public in a cooperative manner;
  • balances cash and credit card sales;
  • processes ticket orders received in person or by telephone, mail, or internet;
  • maintains a variety of reports specific to functions of the provision of services of the Box Office (deposits, ticket sales, and miscellaneous income) and customer relations;
  • prepares, organizes and enters event information into the facility's even booking internet calendar and city websites;
  • work with various software applications to create pricing and information sheets and diagrams for use by temporary/seasonal employees, show promoters, ticket outlets and general public;
  • trains and supervision of temporary/seasonal Box Office staffing;
  • assists Box Office Manager in posting data from daily sales reports to computer files and completing promoter ticket counts;
  • serves as a representative of the Box Office Manager as delegated, in contact with other employees, show promoters, officials and the general public;
  • assists Box Office Manager in the handling of patron complaints, promoter requests and operational decisions;
  • resolves event-related problems with ticket sales and patron seating;
  • deals with multiple levels of problem-solving for patrons;
  • prepares and updates patron mailing lists and databases for use by the facility and show promoters;
  • answers telephone inquiries and directs to appropriate personnel or resolves personally;
  • distributes incoming mail;
  • maintains Box Office supply inventory;
  • prepares on the computer a wide variety of documents appropriate to department operations;
  • makes recommendations on software/hardware purchases;
  • utilizes a variety of standard office equipment and software applications in performance of tasks;
  • may prepare special assignments involving more complex tasks such as preparing diagrams, charts, signs, etc.;
  • assists Box Office Manager and Director on special projects;
  • requires working extended hours - nights, weekends, holidays;
  • performs additional functions as required at the direction of Box Office Manager and Director or as needed.

Required Knowledge, Skills and Abilities: General knowledge of accounting principles as well as knowledge of office methods, procedures, and equipment operations; ability to apply City and department policy in work situations; competent knowledge of computes and skills to operate equipment for data entry and retrieval; ability to maintain accurate records; ability to establish and maintain effective working relationships with coworkers, the general public and facility lessees; to deal with public relations issues courteously and tactfully; manual dexterity required for the efficient use of office equipment and computers; able to sit or stand for extended periods of time.
Acceptable Experience and Training: Minimum high school diploma or equivalent; supplemental courses in accounting techniques and computers are desired; above average oral and written communication skills; an equivalent combination of usage customer service experience and education that provides the necessary knowledge, skills and abilities is desirable. Pre-employment physical, and background check required.
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