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Box Office Manager Jobs in Spring Hill, TN (NOW HIRING)

Malco Theatres

Cast Member

Smyrna, TN

$12 - $15.50/hr

... 9. Keeps box office area clean and stocked with supplies. 10. Watches for safety issues (trip hazards, suspicious persons, etc.) and reports to management. Concession Attendant - They serves ...

Malco Theatres

Cast Member

Smyrna, TN · On-site

$12 - $15.50/hr

... 9. Keeps box office area clean and stocked with supplies. 10. Watches for safety issues (trip hazards, suspicious persons, etc.) and reports to management. Concession Attendant - They serves ...

Livenation

Night of Show Upsells- The Truth

Nashville, TN

$13.50 - $18.25/hr

Working closely with the Ancillary Manager and Box Office team, Ancillary Crew Members will engage with guests, promote available offerings, and ensure a seamless experience from arrival through the ...

Livenation

Event Manager- The Truth

Nashville, TN · On-site

... Box Office, Production, and other departments to ensure seamless event execution Conduct pre-event ... Manager with show VIP Programs Lead and support staff briefings, department check-ins, and post ...

Morgan & Morgan, P.A.

Runner

Nashville, TN

$17 - $18/hr

Organize and stock office supplies * Move and lifting large box deliveries * Setup workstations for new employees * Assist the HR Manager with office management tasks * Assist with other tasks as ...

Morgan & Morgan, P.A.

Runner

Nashville, TN · On-site

$17 - $18/hr

Organize and stock office supplies * Move and lifting large box deliveries * Setup workstations for new employees * Assist the HR Manager with office management tasks * Assist with other tasks as ...

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Box Office Manager information

See Spring Hill, TN salary details

$21.6K

$48K

$70.5K

How much do box office manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for box office manager in Spring Hill, TN is $48,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $53,600.00 per year, depending on experience, location, and employer.

What is a box office manager?

A box office manager manages the ticketing office of a theatre or similar venue. In this role, your job duties include managing the box office staff members, accounting for ticket transactions, and ensuring the proper operation of the venue. The qualifications needed for a career as a box office manager include a bachelor's degree in a management field. However, some employers prefer a master's degree. You also need excellent organizational and people management skills and experience working in a theatre or similar venue.

What education do you need to be a box office manager?

A box office manager typically needs a high school diploma or equivalent; some employers prefer candidates with postsecondary education such as an associate's or bachelor's degree in business, management, or a related field. Relevant skills include customer service, cash handling, and familiarity with ticketing software. Formal education is not always required but can improve job prospects and advancement opportunities.

What are some common challenges a box office manager faces during peak event seasons, and how are these typically addressed?

During peak event seasons, Box Office Managers often encounter high ticket demand, long customer queues, and increased pressure on both staff and technology systems. To address these challenges, they implement efficient scheduling, ensure thorough staff training, and utilize reliable ticketing software to streamline sales and minimize errors. Effective communication with event organizers and regular system checks are also key to maintaining smooth operations and delivering excellent customer service.

What does a box office manager do?

A box office manager oversees ticket sales, manages staff, handles customer service, and ensures smooth operation of ticketing systems at entertainment venues. They often use point-of-sale software and may coordinate with marketing and event staff to maximize revenue and customer satisfaction.

What are the key skills and qualifications needed to thrive as a box office manager, and why are they important?

To thrive as a Box Office Manager, you need experience in ticket sales, cash handling, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software (such as Tessitura or Ticketmaster), POS systems, and event management platforms is typically required. Excellent customer service, problem-solving abilities, and strong organizational skills help you manage high-pressure situations and lead a team effectively. These skills ensure smooth operations, maximize ticket sales, and provide a positive customer experience at events.
More about Box Office Manager jobs
What job categories do people searching Box Office Manager jobs in Spring Hill, TN look for? The top searched job categories for Box Office Manager jobs in Spring Hill, TN are:
What cities near Spring Hill, TN are hiring for Box Office Manager jobs? Cities near Spring Hill, TN with the most Box Office Manager job openings:
Box Office Manager jobs near you
Infographic showing various Box Office Manager job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,034 per year, or $23.1 per hour.

Patron Services Agent

Tennessee Performing Arts Center Management Corp.

Nashville, TN • On-site

$15 - $20/hr

Other

Re-posted 8 hours ago

Job description

Position Status: Part-Time
Exemption Status: Non-Exempt
Reports to: Box Office Manager
Location: Onsite at TPAC's Box Office
Core Values
Inclusion, Creative Excellence, Innovation, Collaboration, Purposeful Service
Position Overview
The Patron Services Agent processes ticketing transactions quickly and accurately using Tessitura CRM software and fields phone, email, and in-person patron inquiries. With a focus on excellence, this position ensures client and patron satisfaction, through broad product knowledge and precise order processing for all events at the Tennessee Performing Arts Center/War Memorial Auditorium. This position is a positive team player, engaged with our company and TPAC's mission, and serves as a physical representation of TPAC's core values. By balancing creative solutions with understanding and patience, the Patron Services Agent is an active, accurate, and valuable front line service provider for our patrons, clients, and fellow staff members.
Primary Responsibilities
  • Contributes to a team-based culture focused on respect, communication, inclusivity, and collaboration.
  • Provides call center support for all incoming and outgoing calls.
    • Follows up on voicemails left by patrons for all call center lines.
    • Responds to customer service issues as directed by Manger of Patron Services.
    • Assists with special communications with TPAC patrons including those requiring a third-party translator.
    • Provides event information for all shows at TPAC.
  • Processes ticket orders and exchanges for all ticketed events held at TPAC's venues.
  • Provides the aforementioned services to patrons in person at the Box Office.
  • Monitors and responds to patron emails sent to the Box Office inbox.
  • Works ticketed events, distributing will call tickets and handling walk-up ticket sales.
  • At direction of Box Office Management, implements outbound customer service calls to ticket buyers.
  • Assists in providing support at information tables during season roll out.
The responsibilities listed above are not all inclusive. Other related duties may be assigned.
Availability:
  • Seeking primarily daytime availability
Skills and Knowledge
Required:
  • High school diploma or general education degree (GED).
  • Strong organizational skills.
  • Strong written and verbal communication skills.
  • Previous 6 months experience in customer support.
  • Solid working computer knowledge of standard Windows computer applications including MS Word, Excel, & Outlook.
  • Able to concentrate on multiple problems at once.
  • Excellent time management and prioritization skills.
  • Customer service savvy and ability to handle the public with care.
  • Trusted to handle confidential material.
  • The ability to prioritize and identify critical issues, and work towards resolutions.
  • Capacity to accommodate a flexible schedule, including daytimes, evenings, weekends, and holidays as well as being able to perform in a fast-paced, dynamic work environment.
Highly Desired:
  • Two or more years customer service experience and/or training. Knowledge and familiarity with the Tessitura ticketing system. Bilingual fluency in Spanish.
Encouraged:
  • Previous box office experience and passionate about the performing arts.
Software and Services Used
  • Microsoft Office Suite - primarily Outlook
  • Tessitura CRM
  • Mitel Computer Based Phone System
  • Zoom/Microsoft Teams
Frequent Functions and Working Conditions
Frequent Functions: Working in an office environment and customer-facing role. Comfort with navigating both front of house and backstage areas. Night and weekend operations show support.
  • Physical: Seeing, Hearing/Listening, Dexterity, Ascending/Descending Stairs, Standing/Being Stationary for long periods of time
  • Mental: Understanding & writing simple written/verbal communications, Analysis/Problem Solving, Judgement/Decision Making, Spatial Awareness, Basic Math Skills
  • Work Environment: Shift work, Works with others, independent work, Verbal Communication, Face to Face Contact
Occasional Functions:
  • Physical: Lifting/Moves/Transports 30 lbs., Pushing/Pulling, Bending/Stooping
  • Work Environment: Ability to work outside in all weather conditions including seasonably hot or cold temperatures, Loud Environments

TPAC is an Equal Employment Opportunity employer. All aspects of the employment process will be merit-based and applied without discrimination on the basis of race, color, religion, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.

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