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Box Office Jobs in Tennessee (NOW HIRING)

City of Johnson City, TN

Box Office Assistant

Johnson City, TN · On-site

$16.50 - $21.50/hr

The City of Johnson City, Tennessee is accepting online applications for a Box Office Assistant with the Freedom Hall Civic Center. The employee performs responsible clerical work in the area of ...

Cannery Hall

Box Office Agent

Nashville, TN · On-site

The box office agent position functions under the supervision of and in coordination with the Box Office Manager. This position is required to provide outstanding guest service and generate revenue ...

Jomero

Box Office Ticket Buyer Memphis, TN

Memphis, TN · On-site

$20/hr

Beable to work approx 2 days per week, 1 - 4 hours per day -generally between 10:00am - 9:00pm (venue box office hoursvary greatly) * Beable to communicate through SMS * Beaccurate, detail-oriented ...

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See Tennessee salary details

$20.9K

$46.4K

$68.1K

How much do box office jobs pay per year?

As of Aug 29, 2026, the average yearly pay for box office in Tennessee is $46,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $51,700.00 per year, depending on experience, location, and employer.

What is a box office?

Box office jobs refer to roles involving the sale and distribution of tickets for events such as movies, concerts, theater performances, and sports games. Employees working in the box office are responsible for assisting customers with ticket purchases, handling cash or electronic transactions, providing event information, and resolving ticketing issues. These roles require strong customer service skills, attention to detail, and the ability to work efficiently during busy event times. Box office staff may work at theaters, stadiums, concert venues, or cinemas.

What are the key skills and qualifications needed to thrive as a box office associate, and why are they important?

To thrive as a Box Office Associate, you need strong customer service skills, attention to detail, and basic numeracy, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and cash handling procedures is typically required. Excellent communication, problem-solving abilities, and patience help you effectively assist customers and handle high-pressure situations. These skills ensure smooth ticket sales operations, accurate transactions, and positive customer experiences at entertainment venues.

What are some common challenges faced by box office staff, and how can they be managed?

Box office staff often encounter challenges such as managing long lines during peak hours, handling ticketing system issues, and addressing customer complaints or last-minute requests. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams use real-time collaboration tools and regular training sessions to ensure everyone is prepared to handle busy periods smoothly and provide excellent customer service.

What are the most commonly searched types of Box Office jobs in Tennessee?

The most popular types of Box Office jobs in Tennessee are:

What are popular job titles related to Box Office jobs in Tennessee?

For Box Office jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Box Office jobs in Tennessee look for?

The top searched job categories for Box Office jobs in Tennessee are:

What cities in Tennessee are hiring for Box Office jobs?

Cities in Tennessee with the most Box Office job openings:

Box Office jobs near you
Infographic showing various Box Office job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $46,365 per year, or $22.3 per hour.

Box Office Assistant

City of Johnson City

Johnson City, TN • On-site

$18.94/hr

Full-time

Posted 29 days ago

Job description

The City of Johnson City, Tennessee is accepting online applications for a Box Office Assistant with the Freedom Hall Civic Center. The employee performs responsible clerical work in the area of accounting and records keeping related to ticket sales; balances daily receipts of cash, checks and credit cards; prepares daily deposits; performs related duties as required. Work in this class involves the use of accounting principles, procedures and methods. Employees within this class work within broadly defined administrative support services. A considerable amount of contact with the diverse backgrounds of the general public to give an exchange of information, provide service and solve problems is involved in the work of this class. Employees in this position are responsible for processing large sums of money and/or event tickets. The employee is under the supervision of the Box Office Manager.
Essential Functions of Position:
  • independently meets the public selling tickets and providing event information over the telephone, in person, and over the internet requiring knowledge of City and department policies and procedures;
  • logs all invoices
  • works closely with communications and IT for departmental and show needs.
  • works with Event promotes regarding special promotions and sales for events.
  • works with Director and BO Manager to help develop a sponsorship opportunities for Freedom Hall.
  • assists with Calendaring for Freedom Hall
  • daily in and out counts of the box office seller drawers and safe as required.
  • deals with the public in a cooperative manner;
  • balances cash and credit card sales;
  • processes ticket orders received in person or by telephone, mail, or internet;
  • maintains a variety of reports specific to functions of the provision of services of the Box Office (deposits, ticket sales, and miscellaneous income) and customer relations;
  • prepares, organizes and enters event information into the facility's even booking internet calendar and city websites;
  • work with various software applications to create pricing and information sheets and diagrams for use by temporary/seasonal employees, show promoters, ticket outlets and general public;
  • trains and supervision of temporary/seasonal Box Office staffing;
  • assists Box Office Manager in posting data from daily sales reports to computer files and completing promoter ticket counts;
  • serves as a representative of the Box Office Manager as delegated, in contact with other employees, show promoters, officials and the general public;
  • assists Box Office Manager in the handling of patron complaints, promoter requests and operational decisions;
  • resolves event-related problems with ticket sales and patron seating;
  • deals with multiple levels of problem-solving for patrons;
  • prepares and updates patron mailing lists and databases for use by the facility and show promoters;
  • answers telephone inquiries and directs to appropriate personnel or resolves personally;
  • distributes incoming mail;
  • maintains Box Office supply inventory;
  • prepares on the computer a wide variety of documents appropriate to department operations;
  • makes recommendations on software/hardware purchases;
  • utilizes a variety of standard office equipment and software applications in performance of tasks;
  • may prepare special assignments involving more complex tasks such as preparing diagrams, charts, signs, etc.;
  • assists Box Office Manager and Director on special projects;
  • requires working extended hours - nights, weekends, holidays;
  • performs additional functions as required at the direction of Box Office Manager and Director or as needed.

Required Knowledge, Skills and Abilities: General knowledge of accounting principles as well as knowledge of office methods, procedures, and equipment operations; ability to apply City and department policy in work situations; competent knowledge of computes and skills to operate equipment for data entry and retrieval; ability to maintain accurate records; ability to establish and maintain effective working relationships with coworkers, the general public and facility lessees; to deal with public relations issues courteously and tactfully; manual dexterity required for the efficient use of office equipment and computers; able to sit or stand for extended periods of time.
Acceptable Experience and Training: Minimum high school diploma or equivalent; supplemental courses in accounting techniques and computers are desired; above average oral and written communication skills; an equivalent combination of usage customer service experience and education that provides the necessary knowledge, skills and abilities is desirable. Pre-employment physical, and background check required.
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