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Box Office Manager Jobs in Ohio (NOW HIRING)

Regal

Team Member

Youngstown, OH · On-site

$12/hr

Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher ... Managing crowd control and assisting guests in finding seats in auditoriums when necessary

Regal Cinemas, Inc

Team Member

Youngstown, OH

$12/hr

Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher ... Managing crowd control and assisting guests in finding seats in auditoriums when necessary

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Box Office Manager information

See Ohio salary details

$21.9K

$48.6K

$71.3K

How much do box office manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for box office manager in Ohio is $48,565.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $54,200.00 per year, depending on experience, location, and employer.

What is a box office manager?

A box office manager manages the ticketing office of a theatre or similar venue. In this role, your job duties include managing the box office staff members, accounting for ticket transactions, and ensuring the proper operation of the venue. The qualifications needed for a career as a box office manager include a bachelor's degree in a management field. However, some employers prefer a master's degree. You also need excellent organizational and people management skills and experience working in a theatre or similar venue.

What education do you need to be a box office manager?

A box office manager typically needs a high school diploma or equivalent; some employers prefer candidates with postsecondary education such as an associate's or bachelor's degree in business, management, or a related field. Relevant skills include customer service, cash handling, and familiarity with ticketing software. Formal education is not always required but can improve job prospects and advancement opportunities.

What are some common challenges a box office manager faces during peak event seasons, and how are these typically addressed?

During peak event seasons, Box Office Managers often encounter high ticket demand, long customer queues, and increased pressure on both staff and technology systems. To address these challenges, they implement efficient scheduling, ensure thorough staff training, and utilize reliable ticketing software to streamline sales and minimize errors. Effective communication with event organizers and regular system checks are also key to maintaining smooth operations and delivering excellent customer service.

What does a box office manager do?

A box office manager oversees ticket sales, manages staff, handles customer service, and ensures smooth operation of ticketing systems at entertainment venues. They often use point-of-sale software and may coordinate with marketing and event staff to maximize revenue and customer satisfaction.

What are the key skills and qualifications needed to thrive as a box office manager, and why are they important?

To thrive as a Box Office Manager, you need experience in ticket sales, cash handling, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software (such as Tessitura or Ticketmaster), POS systems, and event management platforms is typically required. Excellent customer service, problem-solving abilities, and strong organizational skills help you manage high-pressure situations and lead a team effectively. These skills ensure smooth operations, maximize ticket sales, and provide a positive customer experience at events.
More about Box Office Manager jobs
What are popular job titles related to Box Office Manager jobs in Ohio? For Box Office Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Box Office Manager jobs in Ohio look for? The top searched job categories for Box Office Manager jobs in Ohio are:
What cities in Ohio are hiring for Box Office Manager jobs? Cities in Ohio with the most Box Office Manager job openings:
Box Office Manager jobs near you
Infographic showing various Box Office Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $48,565 per year, or $23.3 per hour.

Team Member / Part Time / $14 hr / Free Movies!

Regal

OH • On-site

$14/hr

Part-time

Retirement

Re-posted 14 days ago

Job description

Summary: Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher.
Essential Duties and Responsibilities for each position include, but are not limited to, the following:
  • Regular and consistent attendance
  • Handling of emergency situations when called upon to do so
  • General cleaning duties; and
  • Compliance with our company dress code.

Box Office
  • Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed discount tickets, passes and coupons
  • Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
  • Promoting the Regal Crown Club program
  • Ensuring tickets are sold in accordance with the MPAA rating system and company policy
  • Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy

Concession
  • Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards and redeemed coupons as well as concession stock inventory.
  • Promoting the Regal Crown Club program
  • Operating, preparing and cleaning of all concession related equipment
  • Up selling/Suggestive selling
  • Complying with all local, state and federal food safety laws.
  • Abide by all federal and state laws with regards to breaks and/or meal periods.
  • Ensure required alcohol certification and training are current where applicable.
  • If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.
  • Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.

Usher
  • Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
  • Inspecting backpacks and packages when applicable.
  • Managing crowd control and assisting guests in finding seats in auditoriums when necessary
  • Enforcement of MPAA rating system
  • Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
  • Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
  • Perform in-auditorium concession auxiliary sales as directed by management
  • Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
  • Monitoring the cleanliness and operation of theatre vending equipment
  • Assisting with all opening and closing duties as assigned by management

Pay Scale Information: [ENTER HOURLY RATE HERE]
Benefits: Our team receives the perk of enjoying free movie passes and discounted concessions at any Regal location. Additionally, all team members are eligible to participate in our 401(k) retirement plan, with a company match, once they reach the age of 21 and have completed six months of service.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.
Language Ability:
Possess good public speaking, listen effectively and respond clearly and directly.
Math Ability:
Perform calculations with speed and accuracy and identify and correct errors.
Reasoning Ability:
Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.
Personal Skills:
Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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