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Ticketmaster Customer Service Jobs in Ohio (NOW HIRING)

Livenation

Merchandise

Cuyahoga Falls, OH

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Ensure an excellent experience for each fan by providing prompt and thorough customer service

Livenation

Box Office Ticket Seller

Cincinnati, OH · On-site

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Maintain superior customer service both in person and over the phones * Answer phone with prompt ...

Livenation

Parking Lot Attendant

Cuyahoga Falls, OH · On-site

$13.75 - $16.50/hr

Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the ... Employees have a leading role in the service experience our guests have. The extent to which we ...

Seminolehardrock

... Ticketmaster Engage, Hive. Co, Acoustic, OpenTable, etc.) * Partner with Marketing & Promotions ... Work closely with internal departments to resolve customer and crisis-service issues in digital ...

All JobsTicketmaster Customer Service JobsTicketmaster Customer Service Jobs in Ohio

Ticketmaster Customer Service information

See Ohio salary details

$9

$17

$25

How much do ticketmaster customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for ticketmaster customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is the hiring process at Ticketmaster Customer Service?

The hiring process for Ticketmaster Customer Service roles typically involves submitting an online application, completing an initial phone or video interview, and participating in an in-person or virtual interview. Candidates may also undergo skills assessments and background checks before receiving a job offer.

What are the key skills and qualifications needed to thrive in the Ticketmaster Customer Service position, and why are they important?

To thrive as a Ticketmaster Customer Service representative, you need strong communication abilities, problem-solving skills, and customer service experience, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing platforms, and basic computer proficiency is usually required. Patience, active listening, and a positive attitude help you effectively address customer concerns and collaborate with colleagues. These skills are essential to ensure a smooth ticketing experience, resolve issues efficiently, and maintain Ticketmaster’s high standard of customer satisfaction.

What is a Ticketmaster Customer Service?

A Ticketmaster Customer Service job involves assisting customers with ticket purchases, event information, refunds, and troubleshooting issues related to their accounts. Representatives communicate via phone, email, or chat to resolve inquiries efficiently. Strong problem-solving and communication skills are essential to ensure a positive customer experience.

What are the typical daily responsibilities of a Ticketmaster Customer Service representative?

As a Ticketmaster Customer Service representative, your day-to-day tasks involve assisting customers with ticket purchases, refunds, order inquiries, and troubleshooting issues related to event access. You’ll handle a high volume of calls, emails, or chats while maintaining accurate records in the company’s ticketing and CRM systems. Additionally, you may be required to collaborate with other departments to resolve complex situations or escalate specific cases. This dynamic environment helps you hone communication skills and gain invaluable experience in a fast-paced, customer-centered industry.

What are popular job titles related to Ticketmaster Customer Service jobs in Ohio? For Ticketmaster Customer Service jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Ticketmaster Customer Service jobs in Ohio look for? The top searched job categories for Ticketmaster Customer Service jobs in Ohio are:
What cities in Ohio are hiring for Ticketmaster Customer Service jobs? Cities in Ohio with the most Ticketmaster Customer Service job openings:
Ticketmaster Customer Service jobs near you
Infographic showing various Ticketmaster Customer Service job openings in Ohio as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Merchandise

Livenation

Cuyahoga Falls, OH

Part-time

Re-posted 18 days ago

Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

12th of 51 rated entertainment

Job description

Job Summary:

Venues Merchandise Seller

Role Type: Part-Time Seasonal

Workday Job Profile: P1 - Venue Merchandise - Associate Professional

___________________________________________________________________

Who are we?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visitwww.livenationentertainment.com.

Who are you?

Employees havea leading role in the service experience our guests have. The extent to which we recognize ouremployeesfor service well done, is the extent to which they will care not only for the guests, but for each other.

That's whySAFETYforemployeesand guests is ourfirst priority. We showCAREaround every corner and look to createENCOREmoments of service excellence for everyone. And our commitment toEFFICIENCY, is our way of staying well-organized.So,join us! We need these kinds of skills and talents as weCreate Once in a Lifetime Experiences for our Fans.

The Role:

As a seller you will be assigned to and responsible for a point of sale in the venue where artist merchandise is sold. Prior to the event you will be responsible for taking inventory and preparing the stand display. After the event, the seller is responsible for closing out which includes a final count on the remaining merchandise which is returned.

Responsibilities:

  • Ensure an excellent experience for each fan by providing prompt and thorough customer service
  • Maintain accurate cash handling while processing purchases with the POS (point of sale)
  • Properly handle guest credit/debit cards and applicable transactions
  • Prepare your stand display before the event begins so that fans can view what is for sale
  • Inventory- all items must be physically counted prior to the start of the event and again at the end of the show
  • Assist fans with their purchases by sharing merchandise information such as pricing and sizing
  • Work in a fast-paced, often loud, but exciting environment
  • Maintain your stand throughout the duration of the event
  • Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts

Requirements:

  • Must be able to work up to 12 hours per shift
  • Must be able to lift up to 30 lbs using proper lifting techniques
  • Ability to stand for long periods of time
  • Due to the hours scheduled applicants must have a reliable transportation
  • Must have strong communication skills
  • Must have cash handling experience
  • Prior relatable experience is a plus

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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