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Box Office Manager Jobs in Florida (NOW HIRING)

ASM Global

Ticket Seller- Part Time

Miami, FL · On-site

Box Office Manager FLSA STATUS: Non-Exempt, Hourly LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution ...

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Box Office Manager information

See Florida salary details

$17.2K

$38.2K

$56K

How much do box office manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for box office manager in Florida is $38,175.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,800.00 and $42,600.00 per year, depending on experience, location, and employer.

What is a box office manager?

A box office manager manages the ticketing office of a theatre or similar venue. In this role, your job duties include managing the box office staff members, accounting for ticket transactions, and ensuring the proper operation of the venue. The qualifications needed for a career as a box office manager include a bachelor's degree in a management field. However, some employers prefer a master's degree. You also need excellent organizational and people management skills and experience working in a theatre or similar venue.

What education do you need to be a box office manager?

A box office manager typically needs a high school diploma or equivalent; some employers prefer candidates with postsecondary education such as an associate's or bachelor's degree in business, management, or a related field. Relevant skills include customer service, cash handling, and familiarity with ticketing software. Formal education is not always required but can improve job prospects and advancement opportunities.

What are some common challenges a box office manager faces during peak event seasons, and how are these typically addressed?

During peak event seasons, Box Office Managers often encounter high ticket demand, long customer queues, and increased pressure on both staff and technology systems. To address these challenges, they implement efficient scheduling, ensure thorough staff training, and utilize reliable ticketing software to streamline sales and minimize errors. Effective communication with event organizers and regular system checks are also key to maintaining smooth operations and delivering excellent customer service.

What does a box office manager do?

A box office manager oversees ticket sales, manages staff, handles customer service, and ensures smooth operation of ticketing systems at entertainment venues. They often use point-of-sale software and may coordinate with marketing and event staff to maximize revenue and customer satisfaction.

What are the key skills and qualifications needed to thrive as a box office manager, and why are they important?

To thrive as a Box Office Manager, you need experience in ticket sales, cash handling, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software (such as Tessitura or Ticketmaster), POS systems, and event management platforms is typically required. Excellent customer service, problem-solving abilities, and strong organizational skills help you manage high-pressure situations and lead a team effectively. These skills ensure smooth operations, maximize ticket sales, and provide a positive customer experience at events.
More about Box Office Manager jobs
What are popular job titles related to Box Office Manager jobs in Florida? For Box Office Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Box Office Manager jobs in Florida look for? The top searched job categories for Box Office Manager jobs in Florida are:
What cities in Florida are hiring for Box Office Manager jobs? Cities in Florida with the most Box Office Manager job openings:
Box Office Manager jobs near you
Infographic showing various Box Office Manager job openings in Florida as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $38,175 per year, or $18.4 per hour.

Part-time Seasonal Box Office Associate (September to May)

New World Symphony

Miami Beach, FL • On-site

Part-time

Re-posted 6 days ago

Job description

Company Description

The New World Symphony (NWS) is a laboratory for generating new ideas about the way music is taught, presented, and experienced. Under the direction of Artistic Director Stephane Deneve, its unique fellowship program trains music school graduates for leadership roles in the field of classical music. Artistic excellence, connection to audiences, engaging communities and entrepreneurial activities are pillars of the experiential curriculum. NWS pursues its work in New World Center (NWC), a Frank Gehry-designed campus that is uniquely suited to embrace the digital future, for education and artistic expression. 

Job Description

POSITION SUMMARY:

As a member of the Box Office team, the Seasonal Box Office Associate provides customer service at New World Symphony (NWS) performances and select rental events at New World Center (NWC) from September to May. This role is also responsible for communicating with and providing customer support to VIP Members and Subscribers.

DUTIES AND RESPONSIBILITIES

  • Answer Box Office phones and provide positive customer service experiences to all patrons during NWS and other performances as assigned
  • Handle ticket sales and any other patron transactions at the Box Office window
  • Process ticket orders in the Tessitura database according to set standards
  • Provide customer service at NWS and other performances assigned
  • Participate in outbound phone campaigns as assigned by Director and/or Box Office Manager
  • Perform basic data input projects as assigned by Director and/or Box Office Manager
  • Respond to VIP, Subscriber, and patron inquires
  • Monitor and maintain general Box Office email inbox and voicemail
  • Perform other job-related duties as assigned
Qualifications

EDUCATION AND EXPERIENCE

  • High School Diploma or GED and a minimum of one year customer service experience, preferably in a box office setting

KNOWLEDGE, SKILLS, AND ABILITIES

  • Interest in orchestral music and/or music education
  • Fluency in English required; fluency in Spanish preferred
  • Some database and/or ticketing software experience; Tessitura experience preferred
  • Ability to work onsite at New World Center
  • Ability to remain calm during challenging situations and to diffuse difficult interactions with courtesy and professionalism
  • Ability to interact positively and sensitively with a wide variety of personalities
  • Strong verbal and written communication skills
  • Superior time management and prioritization skills
  • High degree of organization and attention to detail
  • A collaborative and team-focused work style
  • Ability to work with minimum supervision
  • Excellent decision making and conflict resolution skills
  • Passion for the mission of NWS and commitment to its values of community, respect, excellence, accountability and trust

PHYSICAL REQUIREMENTS

  • Ability to work a flexible schedule, including nights and weekends
Additional Information

EEO STATEMENT: The New World Symphony is an equal opportunity employer. The New World Symphony prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, genetics, disability status or any other characteristic protected by federal, state or local laws. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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