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Body Shop Director Jobs (NOW HIRING)

Body Shop Director/Service Operations Director Job Status: Full-time/Non-Exempt Position Summary: The Body Shop Customer Service Representative, or CSR, will act as a liaison, provide product ...

This position will plan, direct and control all activities of the Body Shop Department to ensure that all growth and profit objectives are met. Ensures that the highest of quality standards and ...

This position will plan, direct and control all activities of the Body Shop Department to ensure that all growth and profit objectives are met. Ensures that the highest of quality standards and ...

Clean body shop and parking area as directed * Move boxes, metal and other materials to appropriate bins and more * Cleaning client's vehicles for delivery after collision repairs are completed

Clean body shop and parking area as directed * Move boxes, metal and other materials to appropriate bins and more * Cleaning client's vehicles for delivery after collision repairs are completed

The Body Shop Foreman has direct supervision over the Body Shop Technicians. This position assists technicians in the diagnosis of repairs and recommends to customers repairs that are needed. This ...

Perform work as directed by the Body Shop Manager in a timely and thorough manner. Maintain a superior standard of workmanship in all services performed. * Advise the Body Shop Manager of any ...

... Body Shop Director. About Us: Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and ...

The Body Shop Foreman has direct supervision over the Body Shop Technicians. This position assists technicians in the diagnosis of repairs and recommends to customers repairs that are needed. This ...

The Body Shop Detailer will also assist the Body Shop Manager and Body Shop Assistant Manager in ... Ability to work independently as well as under direct supervision. * Must maintain a clean and well ...

We are a busy body shop and we are looking for talented body shop technicians to join our team. Are ... Holiday Pay- Direct Deposit- Strong support for your career!- Discount on parts and service ...

The Body Shop Detailer will also assist the Body Shop Manager and Body Shop Assistant Manager in ... Ability to work independently as well as under direct supervision. * Must maintain a clean and well ...

We are a busy body shop and we are looking for talented body shop technicians to join our team. Are ... Direct Deposit - Strong support for your career! - Discount on parts and service - Individual flat ...

... Body Shop Director. About Us: Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and ...

... Body Shop Director. About Us: Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry. The company owns and ...

We are a busy body shop and we are looking for talented body shop technicians to join our team. Are ... Direct Deposit - Strong support for your career! - Discount on parts and service - Individual flat ...

Body Shop Technician

Boise, ID · On-site

$25 - $40/hr

Perform work as directed by the Body Shop Manager in a timely and thorough manner. Maintain a superior standard of workmanship in all services performed. * Advise the Body Shop Manager of any ...

Body Shop Manager

Summit, IL · On-site

$90K - $100K/yr

The Body Shop Manager is responsible for the profitability of one of the area's premier full ... Ability to direct others * Customer focus * Ability to handle conflict and implement conflict ...

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Body Shop Director information

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$11

$28

$56

How much do body shop director jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for body shop director in the United States is $28.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $36.06 per hour, depending on experience, location, and employer.

What is a body shop director?

A Body Shop Director is a senior manager responsible for overseeing the operations of an automotive body shop or collision repair center. They manage staff, ensure quality repairs, handle customer service issues, maintain compliance with industry regulations, and work to achieve profitability goals. Body Shop Directors typically coordinate with insurance companies, implement process improvements, and ensure workplace safety. Their leadership is crucial for the shop's efficiency, customer satisfaction, and overall business success.

What are some common challenges a body shop director faces when managing workflow and team productivity?

A Body Shop Director often contends with balancing high repair volumes, ensuring quality standards, and meeting strict deadlines. Managing workflow requires careful scheduling, resource allocation, and ongoing communication with technicians, estimators, and parts suppliers. Additionally, fostering a collaborative environment and providing ongoing training can help maintain productivity and morale, especially during peak periods or when facing complex repairs. Addressing these challenges effectively is key to maintaining customer satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as a body shop director, and why are they important?

To thrive as a Body Shop Director, you need expertise in collision repair management, business operations, and a solid understanding of automotive insurance processes, often supported by industry experience and a relevant degree or certifications like I-CAR or ASE. Familiarity with estimating software (like CCC ONE or Mitchell), shop management systems, and OEM repair procedures is typically required. Strong leadership, communication, and problem-solving skills help you effectively manage teams, resolve customer concerns, and drive business growth. These skills are crucial for ensuring operational efficiency, high-quality repairs, customer satisfaction, and profitability in a competitive market.

What is the difference between Body Shop Director vs Body Shop Manager?

AspectBody Shop DirectorBody Shop Manager
ResponsibilitiesOversees multiple locations, strategic planning, high-level operationsManages daily shop operations, staff, and customer service
CredentialsOften requires extensive industry experience, certifications like I-CAR, and leadership skillsRequires collision repair certifications, technical knowledge, and supervisory experience
Work EnvironmentCorporate offices, multiple shop locations, strategic meetingsShop floor, repair bays, direct staff supervision
Industry UsageCommon in large chains or corporate-owned shopsTypical in individual or franchise repair shops

The main difference between a Body Shop Director and a Body Shop Manager lies in scope and responsibilities. The Director focuses on strategic oversight across multiple locations, while the Manager handles daily operations within a single shop. Both roles require industry certifications and experience, but the Director's role is more leadership and strategy-oriented.

How to become a body shop director?

To become a body shop director, candidates typically need extensive experience in auto body repair and management, often starting as a technician or estimator. Relevant skills include leadership, customer service, and knowledge of repair processes, with many holding certifications such as I-CAR or ASE. Advancement usually requires proven management ability and industry knowledge, often gained through years of hands-on experience.

What cities are hiring for Body Shop Director jobs?

Cities with the most Body Shop Director job openings:

What are the most commonly searched types of Body Shop jobs?

The most popular types of Body Shop jobs are:

What states have the most Body Shop Director jobs?

States with the most job openings for Body Shop Director jobs include:

What are popular job titles related to Body Shop Director jobs?

For Body Shop Director jobs, the most frequently searched job titles are:

Infographic showing various Body Shop Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $58,946 per year, or $28.3 per hour.

Body Shop CSR

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

About the Organization
Hello and thank you for considering a career with Bomnin Automotive! We are a family-owned and operated business that has been delivering excellence in the automotive industry since 2010. Our team is passionate about creating a diverse environment where all of our associates are supported and can build rewarding careers.
At Bomnin Automotive, we take pride in offering our associates extensive benefits and a culture that is geared towards providing them with vast growth opportunities. We believe in doing what's right for our associates, which is why we offer medical benefits with employer-paid contribution, dental, gap, vision, disability, cancer insurance, life insurance, and a retirement plan 401(k) with an employer match. We also offer PTO, paid holidays, and a flexible schedule to ensure that our associates have a healthy work-life balance.
In addition to our commitment to our associates, we are also passionate about giving back to our community. Our mission is not just about selling cars, but in providing hope, love, and strength to our community. Throughout the years we have supported causes in search for a cure to pediatric cancer; we have partnered with local non-profits that serve the under-privileged; and donated time and resources to schools, charitable organizations, and causes that are relevant and important to each of the community's we represent.
We are proud of our team and the work that we do, and we hope that you will consider joining us in our mission to deliver excellence in the automotive industry and make a positive impact on the community.
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Job Title: Body Shop CSR
Department: Body Shop
Reports to: Body Shop Director/Service Operations Director
Job Status: Full-time/Non-Exempt
Position Summary:
The Body Shop Customer Service Representative, or CSR, will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Essential Functions:
  • Manage large amounts of incoming calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Handle customer complaints
  • Provide appropriate solutions and alternatives within the time limits
  • Follow up to ensure proper resolution
  • Keep records of customer interactions, process customer accounts and electronically file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers

Position Requirements
Position Requirements:
  • Excellent communication, listening and organizational skills.
  • Maintain a professional, respectable and well-groomed appearance.
  • Possess a courteous, friendly and outgoing demeanor.
  • Ability to speak and communicate clearly.
  • High school Diploma or equivalent
  • General knowledge of automotive parts and vehicles
  • Previous work experience in automotive dealership preferred
  • Proven customer support experience or experience as a customer service representative
  • Strong phone contact handling skills and active listening
  • Basic computer knowledge
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. Bomnin Automotive is an equal opportunity employer and a drug-free workplace.
Full-Time/Part-Time
Full-Time
Location
Bomnin Chevrolet West Kendall
This position is currently accepting applications.