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Body Shop Administrator Jobs (NOW HIRING)

Daimler

Body Shop Group Leader

Ladson, SC · On-site

Administer company policies and procedures. * Assumes ownership and accountability for personnel ... Body Shop, welding, supervisory experience is a plus. * Highly flexible individual with the ability ...

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Daimler

Body Shop Shift Leader - 2nd Shift

Ladson, SC · On-site

Administer company policies and procedures. * Assumes ownership and accountability for personnel ... Body Shop, welding, supervisory experience is a plus. * Highly flexible individual with the ability ...

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How much do body shop administrator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for body shop administrator in the United States is $24.64, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $27.88 per hour, depending on experience, location, and employer.

What are Body Shop Administrators?

Body Shop Administrators are professionals who manage the administrative functions of an auto body repair shop. Their duties typically include scheduling appointments, handling customer inquiries, processing insurance claims, maintaining records, and supporting the workflow between technicians and customers. They play a crucial role in ensuring the shop runs smoothly and efficiently by coordinating between staff, customers, and insurance companies. Strong organizational and communication skills are essential for this role.

How does a Body Shop Administrator typically interact with technicians and insurance adjusters during the repair process?

A Body Shop Administrator plays a crucial role in coordinating communication between technicians, insurance adjusters, and customers. They ensure that repair orders are accurately documented, relay updates from technicians to adjusters, and help resolve any discrepancies in estimates or approval processes. Administrators often schedule appointments, manage parts ordering, and keep everyone informed about job statuses, which helps maintain workflow efficiency and customer satisfaction. Strong organizational and interpersonal skills are essential in this collaborative and fast-paced environment.

What are the key skills and qualifications needed to thrive as a Body Shop Administrator, and why are they important?

To thrive as a Body Shop Administrator, you need strong organizational skills, attention to detail, and experience with automotive repair processes, often supported by a high school diploma or relevant office administration experience. Familiarity with estimating and management software such as CCC ONE or Mitchell, as well as proficiency with standard office tools, is typically required. Excellent customer service, communication, and multitasking abilities are essential soft skills for managing client interactions and coordinating workflow. These skills ensure efficient operations, accurate documentation, and a positive customer experience within a busy body shop environment.

What is the difference between Body Shop Administrator vs Body Shop Estimator?

AspectBody Shop AdministratorBody Shop Estimator
CredentialsBasic administrative skills, possibly some insurance knowledgeCertification in estimating or insurance claims preferred
Work EnvironmentOffice-based, supporting daily shop operationsOffice-based, focusing on damage assessment and repair cost estimation
Employer & Industry UsageUsed in auto repair shops, collision centersCommon in collision repair centers, insurance companies
Search & Comparison IntentUnderstanding administrative roles in body shopsComparing estimating roles and responsibilities

The Body Shop Administrator handles daily administrative tasks, customer service, and shop coordination, while the Body Shop Estimator focuses on assessing vehicle damage and preparing repair estimates. Both roles are essential in collision repair centers but differ mainly in their responsibilities and required skills.

More about Body Shop Administrator jobs
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What states have the most Body Shop Administrator jobs? States with the most job openings for Body Shop Administrator jobs include:
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Body Shop Administrator jobs near you
Infographic showing various Body Shop Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $51,261 per year, or $24.6 per hour.
Collision Manager (59518)

Collision Manager (59518)

Parks Automotive Group

Winston Salem, NC

Full-time

Re-posted 11 days ago

Job description

Job Description

  • Forecast goals and objectives for the department and strive to meet them.
  • Strive for harmony and teamwork with all other departments.
  • Trains, executes and holds all staff accountable for the Collision SOP (Standard Operating Procedures) at all times.
  • Prepare and administer an annual operating budget for the body shop.
  • Attend managers meetings as requested.
  • Understand, keep abreast of and comply with federal, state and local regulations that affect Body Shop operations, such as hazardous waste disposal, OSHA right-to-know, etc.
  • Hire, train, motivate, counsel, and monitor the performance of all Body Shop staff.
  • Direct and schedule the activities of all Body Shop employees.
  • Provide technical assistance as needed.
  • Conduct meetings with Body Shop employees to discuss activities and problems of mutual interest.
  • Monitor Body Shop technicians payroll records.
  • Establish and maintain good working relationships with several insurance adjusters.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Supervise all activities of and communications with the wrecker service.
  • Greet all customers promptly and give fair estimates on costs and time required for body work.
  • Break down estimates into labor and parts before the job is started so that repair technicians are aware of time allowances.
  • Quality-check completed jobs and handle all customer complaints.
  • Keep abreast of new equipment and tools available and recommend purchases.
  • Ensure that the work areas and customer waiting area are kept clean.
  • Account for all documents; ensure that none are missing.
  • Prepare final billing for completed repair orders.
  • Collect accounts receivable for body repair work.
  • Follow up on parts department orders to ensure parts availability.
  • Understand, keep abreast of and comply with federal, state and local regulations that affect Body Shop operations such as hazardous waste disposal, right-to-know and environmental updates.
  • Hold departmental meetings periodically to discuss areas of opportunity.
  • Perform periodic reviews of employee performance.

Job Qualifications

  • Ability to read and comprehend instructions and information.
  • Two years of experience in an auto body repair facility.
  • Working knowledge of body repair methods.
  • One year of supervisory experience.
  • Excellent communication and managerial skills.
  • Ability to read and comprehend instructions and information.
  • Valid driver license and good driving record.

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