About Liberty Ordnance Supply
Liberty Ordnance Supply is a modern firearm retailer located in Norwood, Massachusetts. In just three years of operation, we have built a reputation for professionalism, customer service, and attention to detail, earning over 600 five-star Google reviews.
We specialize in modern tactical firearms, premium accessories, and highly customizable builds, while maintaining strict compliance with Massachusetts and federal firearm regulations.
Our shop operates at a high level — fast-paced, detail-oriented, and customer-focused. Weekends are our busiest and most critical operating days.
Position Overview
The Weekend General Manager is responsible for executing daily operations at a high level during peak business hours.
This role is less focused on long-term strategy and more focused on flawless execution, strict compliance, and driving strong sales performance in a fast-paced retail environment.
The ideal candidate is someone who can step in, take control of the floor, manage volume, and ensure everything runs correctly, every time.
Key Responsibilities
Compliance & Accuracy
Ensure full compliance with Massachusetts and Federal firearm laws
Maintain accurate bound book records
Oversee completion of ATF Form 4473 and all required state paperwork
Ensure zero errors in documentation and recordkeeping
Enforce compliance standards across all staff on shift
Store Operations (Execution-Focused)
Run day-to-day store operations during assigned shifts
Open and close the store according to procedures
Maintain a clean, organized, and professional retail environment
Manage employee workflow during high-traffic periods
Take control of the sales floor during busy hours
Resolve customer issues quickly and professionally
Sales & Floor Leadership
Drive strong in-store sales performance during peak hours
Actively engage customers and assist in product selection
Support and guide staff to maximize sales opportunities
Ensure efficient customer flow and minimize wait times
Deliver a high-energy, professional retail experience
Inventory Awareness
Maintain accurate inventory through POS system usage
Support restocking and product availability during shifts
Manage and track special orders and customer requests
Flag inventory gaps or issues to ownership/weekday GM
Requirements
Massachusetts License to Carry (LTC) required
Strong working knowledge of Massachusetts and Federal firearm laws
Retail management or leadership experience required
Firearms retail experience strongly preferred
Ability to operate in a fast-paced, high-volume retail environment
Exceptional attention to detail with zero-tolerance for compliance errors
Strong communication and leadership presence on the sales floor
Ability to remain composed, efficient, and accurate under pressure
Compensation
This Role Is NOT For
Individuals looking for a casual or hobby-based firearms job
Candidates who struggle in fast-paced, high-volume environments
Those who are not comfortable being held to strict compliance and operational standards
This is a performance-driven role where execution, accuracy, and professionalism are expected at all times.
How to Apply
Please submit your resume along with thoughtful responses to the following:
What experience do you have managing or leading in a retail environment?
How do you maintain accuracy and compliance while handling multiple customers during busy periods?
Describe a time you had to manage a high-pressure retail situation. What did you do?
What makes you a strong fit for a high-volume, execution-focused role like this?
Applications without responses will not be considered.
Company Description
We are Massachusetts’ #1 gun shop in customer care, committed to providing the best gear and tools to protect you and your family. Our expert team offers custom-tailored solutions designed to meet your specific needs, ensuring you have the right equipment that makes sense for you. Quality, reliability, and personalized service—that’s our promise.