ZipRecruiter

Log In

1

Boarding Assistant Jobs (NOW HIRING)

Eastern Airlines LLC

MIA - Passenger Service Agent

Miami, FL · On-site

$14.25 - $18.25/hr

Check boarding passes at the departure gate to ensure correct boarding. * Assist passengers requiring special support, including unaccompanied minors, by escorting them to and from flight gates.

New

next page

Showing results 1-20

People also search for

All JobsBoarding Assistant Jobs

Boarding Assistant information

What is the difference between Boarding Assistant vs Bus Driver?

AspectBoarding AssistantBus Driver
Required CredentialsHigh school diploma or equivalent; background checksCommercial driver's license (CDL); background checks
Work EnvironmentSchool or transportation facilities; assisting studentsDriving school buses; on the road
Employer & IndustrySchools, transportation companiesSchool districts, transportation services

While both roles support student transportation, Boarding Assistants focus on helping students board safely and managing their behavior, whereas Bus Drivers operate the vehicle and ensure safe transportation. Both roles often require background checks and work within school transportation environments, but their primary responsibilities differ.

What are some common challenges a Boarding Assistant faces when supporting students in a residential setting?

Boarding Assistants often encounter challenges such as managing diverse student personalities, addressing homesickness, and ensuring a safe, inclusive living environment. They need to balance being approachable mentors while upholding school policies and maintaining discipline. Effective communication and conflict resolution skills are essential, as Boarding Assistants frequently mediate between students or handle concerns that arise outside of classroom hours. The role can be demanding during evenings and weekends, but it offers meaningful opportunities to positively impact students’ well-being and personal growth.

What are the key skills and qualifications needed to thrive as a Boarding Assistant, and why are they important?

To thrive as a Boarding Assistant, you need a background in childcare, basic first aid training, and experience working with young people, often supported by relevant certifications or safeguarding checks. Familiarity with boarding management systems, incident reporting tools, and communication platforms is typically required. Strong interpersonal skills, empathy, and the ability to handle sensitive situations with discretion help build trust with students and colleagues. These skills and qualities are crucial to providing a safe, supportive, and well-organized boarding environment for students.

What are Boarding Assistants?

Boarding Assistants are staff members who support the daily operations and welfare of students living in boarding schools or residential facilities. Their responsibilities often include supervising students outside of class hours, assisting with pastoral care, organizing activities, and ensuring a safe and supportive environment. Boarding Assistants play a key role in fostering a positive community, addressing students' needs, and serving as a point of contact between students and other staff. They may also help with administrative tasks, emergency situations, and maintaining discipline. Overall, their work ensures that students have a comfortable and enriching experience while living away from home.
More about Boarding Assistant jobs
What cities are hiring for Boarding Assistant jobs? Cities with the most Boarding Assistant job openings:
What are the most commonly searched types of Boarding jobs? The most popular types of Boarding jobs are:
What states have the most Boarding Assistant jobs? States with the most job openings for Boarding Assistant jobs include:
Boarding Assistant jobs near you

Customer Service Gate Agent (Part-Time)

Aaregional

Burlington, VT

$18/hr

Part-time

Medical, Dental, Retirement, PTO

Posted 15 days ago

Job description

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Gate Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers with boarding the aircraft. This role monitors computerized passenger boarding, assists customers with special needs, and changes customer flight itinerary as required. The successful candidate will be able to successfully complete the Gate Agent training course, lift seventy (70) pounds, and work all shifts. This position will report to the General Manager.

Essential Duties:

  • Assist passengers in boarding and disembarking flights

  • Monitor computerized passenger boarding

  • Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors

  • Change customer flight itinerary and seat assignments as required

  • Operate the Jetway

  • Work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies:

  • Successful completion of training course

  • Ability to meet company goals and customer expectations in a high energy environment

  • Effective communication skills

  • Ability to organize, prioritize, and multitask

Preferred Qualifications:

  • Previous airline experience

  • Previous employment as a front-line customer service provider

  • Basic knowledge of computer applications and programs

Work Environment:

  • Use of telephones, computers, and other office equipment

  • Airport ramp environment, subject to varied weather conditions and elevated noise levels

  • All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

  • Handle objects up to 70 pounds

  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$18.00/Hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

June 14, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

Apply