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Boarding Agent Jobs (NOW HIRING)

Biehl & Co. Texas, LLC.

Boarding Agent

Beaumont, TX · On-site

$14.75 - $20/hr

Boarding Agent is responsible for fulfilling ship owner service requests, preparation of paperwork and compliance related to incoming and outgoing ships, as well as to order appropriate resources for ...

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Vessel Agent

Metairie, LA · On-site

$50K - $55K/yr

We are currently searching for a Boarding Agent to work with a very busy and stable company located in Metairie, La. Pay for this position will start at $50,000-$ 55,000 plus opportunity for ...

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Boarding Agent information

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$35K

$43.6K

$51.5K

How much do boarding agent jobs pay per year?

As of Aug 23, 2026, the average yearly pay for boarding agent in the United States is $43,643.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $48,000.00 per year, depending on experience, location, and employer.

What is a boarding agent?

A Boarding Agent serves as a liaison between ship operators, port authorities, and other maritime stakeholders to ensure smooth vessel operations. They coordinate ship arrivals and departures, handle necessary documentation, and assist with crew matters such as immigration and customs clearance. Boarding Agents must be available around the clock to meet ships at the port and address any logistical or regulatory issues that arise. Strong communication and problem-solving skills are essential for handling the fast-paced and unpredictable nature of the shipping industry.

What are the key skills and qualifications needed to thrive as a boarding agent?

To excel as a Boarding Agent, you need excellent organizational and customer service skills, along with a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), boarding procedures, and security protocols is typically required. Strong communication, attention to detail, and the ability to remain calm under pressure are vital soft skills for this role. These qualities are important to ensure smooth passenger boarding, compliance with regulations, and a positive travel experience.

What are some common challenges faced by boarding agents, and how can they be managed?

Boarding Agents often encounter challenges such as managing tight departure schedules, resolving last-minute passenger issues, and handling overbooked flights. These can be managed effectively by staying organized, maintaining clear communication with passengers and flight crews, and following established protocols. Additionally, adaptability and problem-solving skills help Boarding Agents respond efficiently to unexpected situations. Working in this role requires a balance of strong customer service and adherence to airline regulations, which is supported by regular training and teamwork on the ground staff.

How much do boarding agents make?

Boarding agents typically earn between $12 and $20 per hour, with annual salaries ranging from approximately $25,000 to $45,000 depending on experience, location, and employer. Many roles require knowledge of safety procedures, security protocols, and sometimes certification or licensing.

What does a boarding agent do?

A boarding agent is responsible for coordinating the boarding process of passengers and cargo onto ships or aircraft. They verify documentation, ensure compliance with safety and security regulations, and facilitate smooth boarding procedures. Strong organizational skills and knowledge of security protocols are essential for this role.
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Boarding Agent jobs near you
Infographic showing various Boarding Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $43,643 per year, or $21 per hour.

Boarding Agent

Biehl & Co. Texas, LLC.

Beaumont, TX • On-site

$14.75 - $20/hr

Full-time

Re-posted 9 days ago

Job description

Role Objectives:   Boarding Agent is responsible for fulfilling ship owner service requests, preparation of paperwork and compliance related to incoming and outgoing ships, as well as to order appropriate resources for and notify port authorities of ships’ arrivals and departures.  The Boarding Agent works under the direct supervision and training of the Port Manager and/or Vessel Manager. 
Key Responsibilities:

  •  Orchestrate movements of vessels to include but not limited to pilots, tugs, lines, and bunkering. 
  • Generate necessary government forms. 
  • Use Agency operating system as appropriate to perform job duties. 
  • Communicate daily updates with principals and terminals 
  • Financial responsibilities include but not limited to: 
    • Calculate Preliminary Disbursement Accounts (PDAs) 
    • Approve invoices 
    • Generate accounting sheet 
  • Coordinate owner’s requirements, including waste provisions, stores, spares, ship repair/maintenance, needs for crew, supply delivery, etc. 
  • Prepare and sign Bills of Lading with Principal and Port Manager approval. 
  • Prepare and sign Statement of Facts 
  • Other duties as assigned. 
Knowledge/Skills/Abilities:

  • Organizational skills
  • Ability to learn quickly
  • Ability to communicate effectively both orally and in writing
  • Availability to work nights, weekends, and holidays and to be “on call” 24/7, in case of emergency
  • Learn and use agency OS
  • Simple math skills and basic statistics required to calculate port expenses and tariffs
  • Familiar with various types of vessels/cargo
  • Familiar with local port areas
Education/Experience:

  • High school diploma or GED preferred
  • Prior experience with ships, tugs, etc. and accompanying paperwork requirements preferred
  • Prior Agency experience
Physical Requirements: 

  • Required to ascend and descend ladders, stairs, scaffolding, and ramps; reach; stand; walk; talk; and hear
  • Must exert up to 50 pounds of force occasionally, 10 pounds frequently, and a negligible amount of force constantly to move objects
  • Close visual acuity is required to perform activities such as analyzing figures, viewing a computer terminal, extensive reading, visual inspection, and using measurement devices
  • Worker is subject to environmental conditions both inside and outside, with no effective protection from weather, with sufficient noise to cause the worker to shout to be heard, and to physical hazards, such as moving parts, vehicles, electricity, heights, and large bodies of deep water