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BMC Software

Urologist - BMC Brighton

Brighton, MA · On-site

$385K - $458K/yr

BMC is committed to exceptional care without exception--grounded in values of community, justice, equity, and respect. We prioritize caring for vulnerable and underserved populations and are ...

BMC Software

Dermatologist - Sign on Bonus

Brockton, MA · On-site

$331K - $544K/yr

BMC South Campus Schedule: Full-Time Department: Dermatology Start Date: Flexible Boston Medical Center South is seeking a Board-Certified or Board-Eligible Dermatologist to join our growing ...

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How much do bmc software jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for bmc software in the United States is $66.92, according to ZipRecruiter salary data. Most workers in this role earn between $58.17 and $69.71 per hour, depending on experience, location, and employer.

What is the difference between Bmc Software vs Bmc Developer?

AspectBmc SoftwareBmc Developer
Primary RoleProvides software solutions, manages Bmc products, and supports IT service managementDevelops, customizes, and maintains Bmc software applications and tools
Required SkillsKnowledge of Bmc products, ITSM processes, scripting, and system administrationProgramming skills, scripting, Bmc product knowledge, and software development experience
Work EnvironmentIT departments, software vendors, consulting firmsDevelopment teams, IT departments, software companies

While Bmc Software professionals focus on managing and supporting Bmc products, Bmc Developers are specialized in creating and customizing Bmc software solutions through coding and development. Both roles require knowledge of Bmc tools, but their core responsibilities differ in scope and focus.

What are some typical challenges faced by professionals working at BMC Software, and how can new hires prepare for them?

Professionals at BMC Software often work with complex enterprise IT solutions, which can present challenges such as staying up-to-date with rapidly evolving technologies and managing large-scale implementations for clients. New hires may also need to quickly adapt to cross-functional collaboration, as many projects involve working closely with sales, support, and engineering teams. To prepare, applicants should focus on building strong communication skills, familiarize themselves with IT service management concepts, and be proactive in seeking mentorship or training opportunities within the company.

What are the key skills and qualifications needed to thrive as a BMC Software Administrator, and why are they important?

To thrive as a BMC Software Administrator, you need expertise in IT service management, system administration, and a solid understanding of BMC's suite of products, often supported by a degree in computer science or related fields. Familiarity with BMC Remedy, ITSM tools, database management systems, and relevant BMC certifications are typically required. Strong problem-solving, attention to detail, and effective communication skills help administrators manage incidents and collaborate with cross-functional teams. These competencies are essential to ensure the reliability, efficiency, and security of IT operations within organizations.

What is BMC Software and what does the company do?

BMC Software is a global enterprise software company that specializes in providing solutions for IT service management (ITSM), automation, and cloud computing. Their products help businesses manage their IT infrastructure, automate workflows, and ensure digital services run smoothly. BMC's flagship platforms, such as BMC Helix and Control-M, are widely used by organizations to improve efficiency, reduce downtime, and support digital transformation initiatives.
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What cities are hiring for Bmc Software jobs? Cities with the most Bmc Software job openings:
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Bmc Software jobs near you
Infographic showing various Bmc Software job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 13% Part Time, 4% Contract, and 2% Summer. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $139,187 per year, or $66.9 per hour.
BMC Helix Support Engineer

BMC Helix Support Engineer

Appex Innovation

Chicago, IL • Hybrid

$52 - $60/hr

Full-time

Posted 10 days ago

Job description

We are seeking a BMC Helix Support Engineer/Admin in Chicago, IL for a hybrid role.

Summary:

A Level 2.5 BMC Helix Support Engineer bridges the gap between traditional Level 2 troubleshooting and advanced administrative/engineering support. They are responsible for managing, configuring, and optimizing the BMC Helix ecosystem while ensuring seamless IT Service Management (ITSM) operations.Core ResponsibilitiesAdvanced Troubleshooting: Diagnose and resolve complex customer-reported incidents across ARS, SRM, SmartIT, and Smart Reporting.


Job Requirements:

Workflow & Process Design: Build and refine workflows to automate ITSM processes and simplify user steps within the BMC Helix ecosystem.
System Administration: Maintain foundation data, manage access rights/security administration, and assist with user onboarding.
Integration Support: Build and maintain REST-based API integrations with third-party systems and monitor system performance.
Escalation & Collaboration: Escalate unresolved anomalies directly to BMC Helix R&D while documenting edge cases and contributing to the knowledge base.
Required Qualifications & Skills Experience: Typically 2 to 5 years of hands-on experience handling BMC Remedy ITSM/Helix applications.
Technical Depth: Basic to intermediate knowledge of Unix, databases (SQL/Oracle), Web services, and REST API.
Platform Familiarity: Exposure to modules like Knowledge Management, Asset Management (CMDB), and Digital Workplace (DWP).
Soft Skills: Excellent problem-solving capabilities, technical documentation skills, and a customer-focused mindset.
Career ExpectationsEngineers in this role must often be comfortable with on-call support or rotational shifts (including weekends) to ensure continuous production support. Holding an ITIL or relevant BMC Software certification is highly valued.