Bmc Client Management Jobs (NOW HIRING)

Job Summary:
Boston Medical Center (BMC) is seeking a Network Engineer 3 to support network activities in a multi-vendor, multi-platform computer environment. The role involves managing the planning, coordination, configuration, installation, and management of data and VoIP network infrastructure to meet business requirements.
Responsibilities:
• Responsible for managing the planning, coordination, configuration, installation, and management of all data and VoIP network infrastructure and related client services within the enterprise to meet business requirements
• Design data and VoIP networks; install routers, switches and wireless access points, identify solutions through constant interfacing with appropriate management levels, users, departments, and vendor organizations to ensure a cost-effective and efficient infrastructure environment is available to provide the processing power essential to department operations
• Has collaborative working relationships with outside vendors, which will help to enhance service delivery capabilities
• Participates in Change Management and Root Cause Analysis meetings as directed.
• Monitor and control infrastructure performance in the areas of response, throughput, and availability
• Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop; analyze trends and develop a long-range plan designed to resolve problems and prevent them from recurring; maintain high service levels for the user community, and establish a method to easily compare the installation performance against established performance objectives.
• Ensure a stable performance environment for mission-critical enterprise systems
• Develop test plans (including cases for functionality, integrity, and stress testing; test matrixes; and definition of test methodologies and test strategy); be responsible for the creation of test platforms, including evaluation of test equipment and designing test networks; develop automated test suites for product regression and stress testing
• Participate in various IT projects intended to continually improve/upgrade the enterprise network infrastructure; for example, evaluate new software and hardware required to meet a business need or to make a process more cost effective
• Configure, install, and maintain necessary hardware and software for network infrastructure hardware and software to provide a suitable environment to run production applications and perform development; perform maintenance and release upgrades on a timely basis or as needed; monitor performance and availability of LAN/WAN platforms
• Communicates with departmental and business unit managers, as well as project manager and leaders, to define support initiatives and solutions
• Builds relationships with clients (positive customer relationships and friendly, helpful attitude will help to manage customer expectations)
• Interacts with individuals at all levels of the organization
• Has effective working relationships with peers in other areas of IT organization, which are essential for maintaining good public relations, facilitating communications, and soliciting useful feedback
• Has frequent interaction with development and operations people as facilitator and client problem solver; works on performance problems, upgrades, design reviews, and application setup/implementation
• Develops relationships with professional organizations, peer groups, and industry trade groups to stay current with technology
• Documents all required activities in BMC Service Now.
• Provides detailed network diagrams as needed using Microsoft Visio.
• Updates databases for items such as circuit id’s, pictures and IP addressing.
• Maintain and or update network equipment images and configurations
• Participates in the development of standards of practice to include: physical layout of infrastructure wiring, networking products and protocol compliance.
• Participates in the development of disaster recovery practices for all network equipment device types.
• Maintains expert level of technical knowledge.
• Provides technical support and training to departments Network Engineers as required.
• Additional responsibilities as assigned by BMC Management
• Monitor the BMC computer network and recommends to the Management resolutions to concerns.
• May be called to work off hours, weekends and holidays to provide technical support to the Institution.
• Will participate in on call rotation with Network team.
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Engineering, or equivalent combination of education and experience
• CCNP Certification is required.
• Six to eight years of enterprise experience in infrastructure/network environments performing network engineering (hardware and software), and designing, planning, and implementing LANs and WANs using the latest technology
• Thorough understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines
• Demonstrated knowledge of the following technical knowledge/skills are mandatory, including from among the following: Data Network Hardware: Cisco routers (2800 - 7600), switches (3750 - 6500). Cisco Nexus 9000 Series Datacenter switches. F5 Load balancers, Netscalers, Aruba wired and wireless network components, Palo Alto Firewalls
• Protocols: TCP/IP, TACAC’s, Radius, OSPF, BGP4, SNMP, VXLAN, Multicast, Anycast, SIP and Video suites of protocols
• Aruba Silver Peak SDWAN
• WAN/LAN management: Solarwinds, Netflow, Airwave, and Aruba Clearpass
• Excellent technical knowledge and aptitude in the areas of networks, network topologies, Network Security, Wireless, Datacenter Engineering, PC workstations (configuration and connectivity), networked file servers, applicable software, and troubleshooting techniques
• Ability to solve network infrastructure issues and to manage the performance and capacity of a LAN/WAN environment
• Demonstrated experience in effectively managing medium to large projects in a cross-functional environment
• Ability to effectively adapt to rapidly changing technology and apply it to business needs
• Understanding of the enterprise business and business processes; knowledge of business unit functions and cross-group dependencies/relationships
• Ability to anticipate user requirements and identify and resolve complex problems with minimal supervision; strong customer service and communications skills
• Good judgment and analytical skills; strong follow-up and organizational skills
• Ability to conduct and prepare feasibility studies; develop network proposals, including estimates for costs, time, and resources; prepare statistical reports; complete cost/benefit analyses; and conduct business
• Ability to assess internal and external communication practices, anticipate future network requirements, and research and analyze emerging technologies
Company:
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. Founded in 1996, the company is headquartered in Boston, USA, with a team of 5001-10000 employees. The company is currently Late Stage.