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Biotech Case Manager Jobs in California (NOW HIRING)

Benchling

SMB Account Executive

San Francisco, CA · On-site

$75K - $105K/yr

We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting ... and manage a sales cycle from open to close * Ability to build a business case and influence ...

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Biotech Case Manager information

What is a Biotech Case Manager?

A Biotech Case Manager is a professional who coordinates care and services for patients or clients involved in biotechnology-related treatments, such as gene therapies, biologic drugs, or advanced diagnostics. They serve as a liaison between patients, healthcare providers, insurance companies, and biotech companies to ensure smooth access to complex therapies. Their responsibilities often include patient education, monitoring treatment progress, managing insurance authorizations, and supporting adherence to prescribed therapies. Biotech Case Managers play a critical role in helping patients navigate the unique challenges of advanced biotech treatments, ensuring quality care and positive health outcomes.

What are the key skills and qualifications needed to thrive as a Biotech Case Manager?

To thrive as a Biotech Case Manager, you need a solid background in life sciences or healthcare, strong organizational skills, and experience in patient or client management, often supported by a relevant degree. Familiarity with CRM software, electronic health records, and industry-specific platforms is typical, and certifications in case management or healthcare compliance are valuable. Excellent communication, problem-solving abilities, and empathy are the soft skills that help you build relationships and navigate complex cases effectively. These skills and qualities are crucial for ensuring patients receive appropriate care, maintaining regulatory compliance, and optimizing case outcomes in the fast-paced biotech industry.

What are the main challenges a Biotech Case Manager faces when coordinating care between patients, healthcare providers, and biotech companies?

A Biotech Case Manager often encounters challenges in ensuring seamless communication among patients, healthcare teams, and biotech firms, especially when dealing with complex therapies or clinical trials. Navigating insurance approvals and staying updated on rapidly evolving treatment protocols can also be demanding. Success in this role requires strong organizational skills, adaptability, and the ability to advocate for patients while balancing the interests of multiple stakeholders. Collaboration and clear communication are essential to overcoming these hurdles and providing optimal support to patients.

What is the difference between Biotech Case Manager vs Clinical Research Coordinator?

AspectBiotech Case ManagerClinical Research Coordinator
Required CredentialsHealthcare background, certifications like CCM or case management credentialsResearch-related certifications, clinical trial training
Work EnvironmentBiotech companies, healthcare settings, patient-focusedResearch sites, hospitals, clinical trial environments
Employer & Industry UsageBiotech firms, pharmaceutical companies, healthcare providersAcademic institutions, hospitals, research organizations

Both roles involve patient or participant interaction and require healthcare or research certifications. While a Biotech Case Manager focuses on managing patient cases within biotech or healthcare settings, a Clinical Research Coordinator manages clinical trial processes. They share similar environments but differ in primary responsibilities and certifications.

What are popular job titles related to Biotech Case Manager jobs in California?

For Biotech Case Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Biotech Case Manager jobs in California look for?

The top searched job categories for Biotech Case Manager jobs in California are:

What cities in California are hiring for Biotech Case Manager jobs?

Cities in California with the most Biotech Case Manager job openings:

Biotech Case Manager jobs near you
Infographic showing various Biotech Case Manager job openings in California as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 87% In-person, 3% Hybrid, and 10% Remote job distribution.

Patient Education Manager, NF1 PN, West

Alexion Pharmaceuticals

Los Angeles, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

This is what you will do:
The NF1 PN Patient Education Managers (PEMs) are an empathetic and trusted educational resource for NF1 patients and families. They are responsible for engaging with the local NF1 patient community via 1:1 meetings; conducting unbranded and branded patient education at scale through programs; and (in close collaboration with Alexion's Patient Advocacy team) partnering with local and regional NF1 advocacy groups to further raise awareness of NF1 burden, NF1 disease progression, and NF1 PN treatment.
In addition to these responsibilities, PEMs also refer patients and caregivers to Case Managers for case management support when starting on Alexion therapy and connect the NF1 community, as appropriate, to local advocacy networks and approved resources to best support patients and their families through the treatment journey.
You will be responsible for:
  • Developing, in close partnership with Alexion Patient Advocacy and NF1 PN brand marketing, a regional patient engagement plan that strategically supports commercial priorities

  • Coordinating frequently with key cross functional partners to execute local patient outreach compliantly and effectively (e.g.: Compliance, Legal, Marketing, Market Access, Medical, Patient Advocacy, Patient Services, etc.)

  • Educating patients and caregivers via 1:1 meetings, including face-to-face interactions, about NF1 disease state, NF1 PN treatment, and Alexion's patient support programs

  • When possible, conducting impactful in-person or virtual educational events on behalf of Alexion to deliver disease and product information at scale

  • Building a robust rare disease network of NF1 PN advocates via active participation in local advocacy events to identify educational needs, raise disease awareness, and promote patient empowerment

  • Delivering on data driven performance objectives and effectively tracking and communicating year-to-date progress to cross functional partners and Alexion leadership

You will need to have:
  • Minimum of 4 years business experience in the healthcare industry

  • Experience engaging with patients and caregivers with rare/chronic conditions

  • Empathy for others with proven ability to listen well, connect meaningfully, and present complex information in a clear and engaging manner during 1:1 meetings

  • High initiative, solid work ethic, and consistent accountability

  • Ability to adapt quickly and commitment to react positively to frequent change in a high-energy, fast paced environment

  • Excellent presentation skills to diverse stakeholders in varied settings that will include groups of 150+ people

  • Strong organizational capabilities that will facilitate strategic and efficient territory management over a large geography

  • Ability to travel 60-80% of time, including evenings and weekends. Willingness to attend in-person impromptu trainings, educational programs, and business meetings as necessary. Potential territory to cover includes the following states: Alaska, Arizona, California, Hawaii, Idaho, Iowa, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota,Oregon, South Dakota, Utah, Washington, Wyoming

  • Valid driver's license and clean driving record

  • BA/BS degree is preferred, advanced degree a plus

We would prefer for you to have:
  • At least three years field-based experience in account management, patient education, or sales

  • Experience assisting patients/caregivers

  • Background in advocacy, nursing, rare disease support, or social work

  • Understanding of community engagement groups and non-profit organizations

  • Understanding of managed care and self-administered products

  • Familiarity with relevant legal and regulatory components of the pharmaceutical and biotech industries; rare disease specific knowledge of these elements is a plus

  • Knowledge of Oncologic, Neurologic, or Rare Disease conditions

  • Bilingual, Fluent in reading and speaking Spanish

The annual base pay for this position ranges from $135,332 to $202,998. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Date Posted
18-Aug-2026
Closing Date
24-Aug-2026
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

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