ZipRecruiter

Log In

1

Biomedical Customer Service Representative Jobs

previous page

Showing results 41-60

All JobsHealthcare JobsHospital JobsCustomer Service Representative JobsBiomedical Customer Service Representative Jobs

Biomedical Customer Service Representative information

See salary details

$9

$18

$26

How much do biomedical customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for biomedical customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a biomedical customer service representative?

Biomedical Customer Service Representatives are professionals who serve as a primary point of contact between biomedical equipment companies and their clients, including hospitals, clinics, and laboratories. They assist customers by answering questions, troubleshooting technical issues, scheduling maintenance, and providing product information. Their role often requires a good understanding of biomedical equipment and excellent communication skills to ensure customer satisfaction and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a biomedical customer service representative?

To excel as a Biomedical Customer Service Representative, you need a background in life sciences or biomedical technology, along with strong customer support experience. Familiarity with CRM software, product databases, and sometimes medical device regulations or certifications is often required. Outstanding communication, problem-solving abilities, and patience help build rapport with clients and resolve technical or product-related issues efficiently. These skills are crucial for ensuring customer satisfaction, regulatory compliance, and effective troubleshooting in a technical healthcare environment.

How does a biomedical customer service representative typically collaborate with technical and clinical teams to resolve customer issues?

Biomedical Customer Service Representatives frequently work closely with technical support engineers and clinical specialists to address customer inquiries and troubleshoot equipment issues. When a customer reports a problem, representatives gather detailed information and relay it to the appropriate technical team, often participating in joint calls or meetings to ensure accurate communication. They may also coordinate with clinical teams to understand the impact on patient care and prioritize urgent requests. This collaborative approach helps deliver timely and effective solutions, fostering strong client relationships and ensuring high-quality service.

What is the difference between Biomedical Customer Service Representative vs Medical Equipment Technician?

AspectBiomedical Customer Service RepresentativeMedical Equipment Technician
CredentialsTypically requires a high school diploma or associate degree; certifications like Biomedical Equipment Technician (BET) are commonRequires an associate degree or certification in biomedical technology or related field
Work EnvironmentCustomer support centers, hospitals, clinics, and medical device companiesHospitals, clinics, repair shops, and biomedical equipment maintenance facilities
Employer & IndustryMedical device manufacturers, healthcare providers, biomedical service companiesHospitals, biomedical service companies, medical equipment repair shops
Common Search & ComparisonOften compared based on technical knowledge and customer support roles in healthcare

The Biomedical Customer Service Representative primarily focuses on supporting customers with medical device inquiries, troubleshooting, and product information. In contrast, a Medical Equipment Technician is more involved in repairing, maintaining, and calibrating medical equipment. Both roles require technical knowledge and certifications, but their daily tasks and work environments differ significantly.

What cities are hiring for Biomedical Customer Service Representative jobs?

Cities with the most Biomedical Customer Service Representative job openings:

What are popular job titles related to Biomedical Customer Service Representative jobs?

For Biomedical Customer Service Representative jobs, the most frequently searched job titles are:

CSR Customer Service Representative

North Little Rock, AR • On-site

Gas Express LLC
Retail • 51 - 200 employees
Learn more about Gas Express LLCexternal

$13.75 - $18.50/hr

Part-time

Re-posted 27 days ago

Job description

Job Type
Part-time
Description
Summary: Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the
Management Team in the overall operation, cleanliness, maintenance, inventory and cash control of the location.
Essential Sales Duties and Responsibilities
  • Provide Excellent Customer Service Skills in all interactions
  • Ensure all Cash handling policies are followed explicitly.
  • Restock all store items as directed by Store Manager or customer needs.
  • Plus sell to every Customer, regardless of what they purchase.
  • Perform all duties related to serving our customers.
  • Provide training assistance to new CSR's.
  • Provide prompt, courteous customer service and resolve customer issues on shift.
  • Submits to the Store Manager for approval, a grocery order for their assigned sections or categories.
  • Front and face all product to create a visually attractive display for our customers
  • Review, complete and suggest changes to all build-to's.
  • Provide feedback for the fast food service area of the store.
  • Complete reports assigned by the Store Manager.
  • Accept applications to be considered for employment.
  • Follow company procedures when working with vendors including checking in order and verifying quantities.
  • Adhere to all company policies and procedures.
  • Prepare and finalize shift close-out reports.
  • Inspect store facilities/equipment for safety, cleanliness and proper working order.
  • Complete all price changes and promotional price changes.
  • Document and report a safety incident or injury.
  • Document and report a maintenance request.
  • The CSR may be asked to participate in any other related task or activity which management determines his/her skills would be useful or needed.

Requirements
Minimum Qualifications and Prerequisites
  • High School diploma or GED preferred.
  • Outstanding customer service skills.
  • Have reliable transportation and can arrive at the store on time.
  • Has a positive attitude and promotes the company and is a team player.
  • Must have basic computer skills.
  • Must be well organized and manages time well.
  • Possess good people interaction skills.
  • Works as scheduled by the Store Manager. Schedule must be flexible to include being available to work all shifts and all days of the week. Work week may exceed 40 hours per week during hard to staff times.

Apply