ZipRecruiter

Log In

1

Biomedical Customer Service Representative Jobs

Cryoport

Customer Service Representative

Ball Ground, GA · On-site

$14.75 - $20.25/hr

In this manner, MVE continues to make a vital contribution in today's biomedical life sciences industry. Position Summary The Customer Service Representative serves as the primary liaison between ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

previous pagenext page

Showing results 21-40

All JobsHealthcare JobsHospital JobsCustomer Service Representative JobsBiomedical Customer Service Representative Jobs

Biomedical Customer Service Representative information

See salary details

$9

$18

$26

How much do biomedical customer service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for biomedical customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a biomedical customer service representative?

Biomedical Customer Service Representatives are professionals who serve as a primary point of contact between biomedical equipment companies and their clients, including hospitals, clinics, and laboratories. They assist customers by answering questions, troubleshooting technical issues, scheduling maintenance, and providing product information. Their role often requires a good understanding of biomedical equipment and excellent communication skills to ensure customer satisfaction and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a biomedical customer service representative?

To excel as a Biomedical Customer Service Representative, you need a background in life sciences or biomedical technology, along with strong customer support experience. Familiarity with CRM software, product databases, and sometimes medical device regulations or certifications is often required. Outstanding communication, problem-solving abilities, and patience help build rapport with clients and resolve technical or product-related issues efficiently. These skills are crucial for ensuring customer satisfaction, regulatory compliance, and effective troubleshooting in a technical healthcare environment.

How does a biomedical customer service representative typically collaborate with technical and clinical teams to resolve customer issues?

Biomedical Customer Service Representatives frequently work closely with technical support engineers and clinical specialists to address customer inquiries and troubleshoot equipment issues. When a customer reports a problem, representatives gather detailed information and relay it to the appropriate technical team, often participating in joint calls or meetings to ensure accurate communication. They may also coordinate with clinical teams to understand the impact on patient care and prioritize urgent requests. This collaborative approach helps deliver timely and effective solutions, fostering strong client relationships and ensuring high-quality service.

What is the difference between Biomedical Customer Service Representative vs Medical Equipment Technician?

AspectBiomedical Customer Service RepresentativeMedical Equipment Technician
CredentialsTypically requires a high school diploma or associate degree; certifications like Biomedical Equipment Technician (BET) are commonRequires an associate degree or certification in biomedical technology or related field
Work EnvironmentCustomer support centers, hospitals, clinics, and medical device companiesHospitals, clinics, repair shops, and biomedical equipment maintenance facilities
Employer & IndustryMedical device manufacturers, healthcare providers, biomedical service companiesHospitals, biomedical service companies, medical equipment repair shops
Common Search & ComparisonOften compared based on technical knowledge and customer support roles in healthcare

The Biomedical Customer Service Representative primarily focuses on supporting customers with medical device inquiries, troubleshooting, and product information. In contrast, a Medical Equipment Technician is more involved in repairing, maintaining, and calibrating medical equipment. Both roles require technical knowledge and certifications, but their daily tasks and work environments differ significantly.

What cities are hiring for Biomedical Customer Service Representative jobs?

Cities with the most Biomedical Customer Service Representative job openings:

What are popular job titles related to Biomedical Customer Service Representative jobs?

For Biomedical Customer Service Representative jobs, the most frequently searched job titles are:

(CSR) Customer Service Representative

Columbus, IN

Summers Plumbing Heating & Cooling
Personal Services • 11 - 50 employees
Learn more about Summers Plumbing Heating & Coolingexternal

$29K - $34K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Summers Plumbing Heating & Cooling rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

151st of 284 rated repair and maintenance companies

Job description

Summers Plumbing Heating & Cooling is seeking to hire a full-time (CSR) Customer Service Representative to join our HVAC and plumbing office team.

This plumbing and HVAC (CSR) Customer Service Representative position works 8:00 am - 5:00 pm and earns $29,000 to $34,500/year, plus commission! We also offer well-rounded benefits including medical, dental, vision, life insurance, and a company-matched 401(k) plan!

Can you help customers by providing product and scheduling assistance? Do you have exceptional communication skills? Are you an exceptional communicator? Are you a team player who can support our values of respect, reliability, quality, service, and integrity? If yes, end your job search with Summers and apply today!


ABOUT SUMMERS OF COLUMBUS

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!


A DAY IN THE LIFE AS A (CSR) CUSTOMER SERVICE REPRESENTATIVE

You're not just a one-trick pony as a (CSR) Customer Service Representative at Summers. Whether it's handling a customer complaint or inquiry, or taking and making phone calls, everyone receives the same premier customer service from you. Your strong communication skills help you clearly explain our HVAC and plumbing products to new and existing clients. In an effort to keep our records up to date, you document every customer interaction. We can count on you to uphold our world-class experience!


QUALIFICATIONS

  • Prior customer service experience
  • Have a positive and professional demeanor
  • Excellent written and verbal communications skills
  • The ability to pass a background check and drug screening

Do you have an outgoing, friendly personality? Do you enjoy talking on the phone and understand good phone etiquette? Are you detail-oriented and organized? Are you self-motivated and able to work independently? Can you quickly adapt to change and work well in a fast-paced environment? If you answered, "Yes!" to any of those questions, we've got the job for you!


ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position in our plumbing and HVAC office, complete our initial 3-minute, mobile-friendly application - you won't regret it!

Location: 47201

What Summers Plumbing Heating & Cooling employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply