ZipRecruiter

Log In

1

Biomedical Customer Service Representative Jobs

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems ...

Cryoport

Customer Service Representative

Ball Ground, GA · On-site

$15 - $20.25/hr

In this manner, MVE continues to make a vital contribution in today's biomedical life sciences industry. The Customer Service Representative serves as the primary liaison between customers and MVE ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

next page

Showing results 1-20

All JobsHealthcare JobsHospital JobsCustomer Service Representative JobsBiomedical Customer Service Representative Jobs

Biomedical Customer Service Representative information

See salary details

$9

$18

$26

How much do biomedical customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for biomedical customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a biomedical customer service representative?

Biomedical Customer Service Representatives are professionals who serve as a primary point of contact between biomedical equipment companies and their clients, including hospitals, clinics, and laboratories. They assist customers by answering questions, troubleshooting technical issues, scheduling maintenance, and providing product information. Their role often requires a good understanding of biomedical equipment and excellent communication skills to ensure customer satisfaction and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a biomedical customer service representative?

To excel as a Biomedical Customer Service Representative, you need a background in life sciences or biomedical technology, along with strong customer support experience. Familiarity with CRM software, product databases, and sometimes medical device regulations or certifications is often required. Outstanding communication, problem-solving abilities, and patience help build rapport with clients and resolve technical or product-related issues efficiently. These skills are crucial for ensuring customer satisfaction, regulatory compliance, and effective troubleshooting in a technical healthcare environment.

How does a biomedical customer service representative typically collaborate with technical and clinical teams to resolve customer issues?

Biomedical Customer Service Representatives frequently work closely with technical support engineers and clinical specialists to address customer inquiries and troubleshoot equipment issues. When a customer reports a problem, representatives gather detailed information and relay it to the appropriate technical team, often participating in joint calls or meetings to ensure accurate communication. They may also coordinate with clinical teams to understand the impact on patient care and prioritize urgent requests. This collaborative approach helps deliver timely and effective solutions, fostering strong client relationships and ensuring high-quality service.

What is the difference between Biomedical Customer Service Representative vs Medical Equipment Technician?

AspectBiomedical Customer Service RepresentativeMedical Equipment Technician
CredentialsTypically requires a high school diploma or associate degree; certifications like Biomedical Equipment Technician (BET) are commonRequires an associate degree or certification in biomedical technology or related field
Work EnvironmentCustomer support centers, hospitals, clinics, and medical device companiesHospitals, clinics, repair shops, and biomedical equipment maintenance facilities
Employer & IndustryMedical device manufacturers, healthcare providers, biomedical service companiesHospitals, biomedical service companies, medical equipment repair shops
Common Search & ComparisonOften compared based on technical knowledge and customer support roles in healthcare

The Biomedical Customer Service Representative primarily focuses on supporting customers with medical device inquiries, troubleshooting, and product information. In contrast, a Medical Equipment Technician is more involved in repairing, maintaining, and calibrating medical equipment. Both roles require technical knowledge and certifications, but their daily tasks and work environments differ significantly.

What cities are hiring for Biomedical Customer Service Representative jobs?

Cities with the most Biomedical Customer Service Representative job openings:

What are popular job titles related to Biomedical Customer Service Representative jobs?

For Biomedical Customer Service Representative jobs, the most frequently searched job titles are:

Customer Service Representative

Denver, CO • On-site

Customer Service Representative at Charlie
See more jobs at Customer Service Representative at Charlieexternal

$16.50 - $22.50/hr

Full-time

Re-posted 22 days ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

Apply