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Bioferm Jobs (NOW HIRING)

This position manages the service-related efforts of BIOFerm by working closely with all departments to ensure the effective completion, documentation, and invoicing of all service-related activities.

This position manages the service-related efforts of BIOFerm by working closely with all departments to ensure the effective completion, documentation, and invoicing of all service-related activities.

The Electrical Engineer is responsible for the design, specification, and integration of electrical systems supporting BIOFerm's renewable energy projects. This includes power distribution, motor ...

BIOFerm is a Wisconsin-based renewable energy company providing turnkey anaerobic digestion and gas upgrading facilities. Committed to sustainable and economical organic waste diversion, BIOFerm ...

The Procurement Manager is a critical member of the operations team and is responsible for overseeing and directing the procurement and supply chain activities of BIOFerm. The Procurement Manager ...

BIOFerm™ is looking for a Piping Engineer to be responsible for the design, specification, and coordination of piping systems used in BIOFerm's renewable energy facilities. This role ensures that ...

Controls Programmer

Madison, WI · On-site

$67K - $92K/yr

The Controls Programmer is responsible for developing, implementing, and maintaining the automation and control systems that power BIOFerm's renewable energy facilities. This role focuses on PLC, HMI ...

Project Accountant

Madison, WI · On-site

$60K - $79K/yr

BIOFerm, a Madison, WI based renewable energy company, is seeking a skilled and detail-oriented Project Accountant to join our team. This role will have responsibility for the organization ...

Verify that subcontractors and suppliers meet BIOFerm's quality and safety standards. * Support the commissioning process and verify that systems perform in accordance with project requirements.

BIOFerm™ is currently looking for an Equipment Engineer to support the design, specification, procurement, and implementation of mechanical and process equipment for BIOFerm's renewable energy ...

The Civil and Structural Engineer is responsible for the design, analysis, and oversight of all civil and structural elements of BIOFerm's renewable energy facilities. This role supports project ...

BIOFerm™ is looking for a Piping Engineer to be responsible for the design, specification, and coordination of piping systems used in BIOFerm's renewable energy facilities. This role ensures that ...

BIOFerm™ is looking for a Project Manager, who will provide leadership for current projects from project kickoff through installation. Related experience managing the execution of projects is ...

Purchaser

Madison, WI · On-site

$65K - $70K/yr

BIOFerm™ is a Wisconsin-based renewable energy company providing turnkey anaerobic digestion and gas upgrading facilities. Committed to sustainable and economical organic waste diversion ...

BIOFerm™ is looking for a Project Manager, who will provide leadership for current projects from project kickoff through installation. Related experience managing the execution of projects is ...

BIOFerm™ is looking for an Estimating Engineer responsible for developing accurate cost estimates, budgets, and pricing models to support the engineering, procurement, and construction (EPC) of ...

Position Overview: BIOFerm™ is seeking a Technical Sales Engineer with a passion for renewable energy and biogas technology to join its team. This role involves supporting the implementation of ...

Bioferm information

What is the difference between Bioferm vs Biochemist?

AspectBiofermBiochemist
Required CredentialsTypically requires a degree in microbiology, biotechnology, or related fieldsRequires a degree in biochemistry, molecular biology, or related sciences
Work EnvironmentLaboratories, fermentation facilities, biotech companiesResearch labs, pharmaceutical companies, academic institutions
Industry UsageUsed mainly in fermentation, biofuel, and biotech productionUsed in research, pharmaceuticals, and academia

Bioferm professionals focus on fermentation processes and biotechnological applications, often working in production settings. Biochemists conduct research to understand chemical processes in living organisms, typically in research or academic environments. While both roles require a background in biology or chemistry, their work environments and primary functions differ significantly.

What are the key skills and qualifications needed to thrive as a Bioferm Engineer, and why are they important?

To excel as a Bioferm Engineer, a strong background in biotechnology, bioprocess engineering, or microbiology—typically supported by a relevant degree—is essential. Familiarity with fermentation technology, process control systems, and laboratory equipment is commonly required, along with certifications in biosafety or Good Manufacturing Practice (GMP) when applicable. Critical thinking, problem-solving, and effective teamwork are vital soft skills that help address process challenges and ensure smooth operations. These skills and qualifications are crucial for optimizing fermentation processes, ensuring regulatory compliance, and driving innovation in bio-based production environments.

What are some of the key challenges faced by a Bioferm engineer when working on biogas plant projects?

Bioferm engineers often encounter challenges such as optimizing plant efficiency, ensuring compliance with environmental regulations, and troubleshooting equipment malfunctions. They must collaborate closely with multidisciplinary teams—including process engineers, maintenance staff, and project managers—to address these issues. Additionally, adapting to new technologies and process improvements is essential for maintaining high operational standards and meeting project deadlines. Effective communication and problem-solving skills are crucial for overcoming these challenges and ensuring the success of biogas plant projects.

What are Bioferm jobs?

Bioferm refers to roles within Bioferm, a company specializing in biogas and renewable energy technologies. Employees at Bioferm may work in engineering, project management, research and development, or technical support to design, build, and maintain anaerobic digestion systems that convert organic waste into renewable energy. These jobs often require expertise in environmental science, engineering, or biotechnology, and may involve both field and office work. Bioferm jobs contribute to sustainable energy solutions and support efforts to reduce carbon emissions.
More about Bioferm jobs
Infographic showing various Bioferm job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Post-Sales and Service Manager

Post-Sales and Service Manager

BIOFerm

Madison, WI • On-site

Full-time

Posted 17 days ago


Job description

Position Overview:

The Post-Sales and Service Manager is a critical member of the Operations Group who manages the post-commissioning and post-sales relationship with all BIOFerm customers. This position is responsible for providing high-quality care and service to customers, ensuring the proper resolution of issues and needs, while focusing on maintaining and growing the ongoing relationship with BIOFerm.

The Post-Sales and Service Manager manages all post-commissioning and post-sales customer accounts, including the administration of Operations and Maintenance (“O&M”) contracts. As part of these efforts, this position takes the lead role with all post-sales customers to provide quotes, order parts, track deliveries, schedule service work, provide updates, and generally address all other customer needs. This position manages the service-related efforts of BIOFerm by working closely with all departments to ensure the effective completion, documentation, and invoicing of all service-related activities.

The Post-Sales and Service Manager must have excellent communication and organizational skills to ensure customer satisfaction and maintain healthy business relationships with current and potential future customers.

BIOFerm™ is a Wisconsin-based renewable energy company specializing in turnkey anaerobic digestion and biogas upgrading facilities. Our mission is to provide sustainable and economical solutions for organic waste diversion, transforming food waste, manure, biosolids, and other organic materials into renewable natural gas (RNG), green energy, vehicle fuel, heat, and organic products.

Key Responsibilities:
  • Serve as the primary contact for all customer service, spare parts, and post-sales support needs.
  • Build and maintain strong, long-term relationships with customers through regular communication, site visits, and responsive service.
  • Identify and pursue sales opportunities with existing and prospective customers, including carbon media, spare parts, and maintenance services.
  • Attend trade shows, conferences, and networking events to promote BIOFerm products and attract new customers.
  • Prepare and deliver sales and service quotes, ensuring timely follow-up and profitable pricing.
  • Administer and manage O&M contracts, coordinating with Plant Operations to ensure customer satisfaction and smooth facility performance.
  • Collaborate with Sales and Project Execution teams to transition new projects into post-sales service.
  • Oversee all service operations including scheduling, parts orders, documentation, and invoicing.
  • Track service tickets, warranty claims, and customer communications in the ERP system, ensuring timely resolution and accurate records.
  • Coordinate with Procurement to manage inventory, logistics, and supplier performance.
  • Monitor customer feedback, resolve issues proactively, and recommend improvements to enhance satisfaction and retention.
  • Prepare regular internal and external reports summarizing service performance, sales metrics, and customer activity.
  • Maintain compliance with company and regulatory requirements, including documentation and customer account records.
  • Support continuous improvement by developing and refining departmental processes, workflows, and training materials.
  • Provide after-hours coordination for emergency service and urgent customer needs as required.
  • Perform additional tasks as assigned by management.
Competencies & Qualifications:
  • Bachelor’s degree in business, engineering, or related field.
  • 5+ years of experience in customer service, account management, or sales in a technical field —preferably within the renewable energy, industrial, or utility sectors, including biogas upgrading and anaerobic digestion (AD) systems.
  • Demonstrated success in managing customer accounts and generating sales opportunities.
  • Strong communication, negotiation, and relationship management skills.
  • Organized and self-directed with the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and ERP systems; experience with data entry and report generation.
  • Problem-solving mindset with a proactive approach to customer needs.
  • Ability to travel regularly for customer visits, site inspections, and industry events.
  • Valid U.S. driver’s license.
  • Valid authorization to work in the U.S. without current or future sponsorship.
Compensation & Benefits:

Compensation is based on experience and is competitive. BIOFerm™ offers a comprehensive benefits package.

To be considered for this position, please submit your cover letter, resume, and salary requirements.

To learn more about BIOFerm™ and other positions available, please explore our website at BIOFermEPC.com.