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Billing Operations Manager Jobs in Austin, TX (NOW HIRING)

Customer Operations Manager

Austin, TX · On-site

$71K - $114K/yr

As a Customer Operations Manager, you will own high-severity billing and quote-to-cash escalations, providing clear coordination across Finance, Revenue Operations, Sales, and back-office teams. You ...

Billing Data Analyst

Austin, TX · On-site

$55K - $65K/yr

Create and maintain operational reports and dashboards to monitor key billing metrics and ... Other duties and projects as assigned by management. Job Qualifications: * Bachelor's Degree in ...

You will be responsible for the technical direction, development, delivery, operations of core billing & payment functions, Revenue management, finance integrations on Zuora platform, GCP cloud based ...

Billing Specialist

Austin, TX · On-site +1

$19 - $25.75/hr

... operations for a hybrid SaaS revenue model, including subscription-based and usage-based billing ... Investigate and resolve billing discrepancies, including mismatches between usage data, CRM records ...

Billing Specialist

Austin, TX · On-site +1

$19 - $25.75/hr

... operations for a hybrid SaaS revenue model, including subscription-based and usage-based billing ... Investigate and resolve billing discrepancies, including mismatches between usage data, CRM records ...

Billing Specialist

Austin, TX · Remote

$19.75 - $26.50/hr

... operations for a hybrid SaaS revenue model, including subscription-based and usage-based billing ... Investigate and resolve billing discrepancies, including mismatches between usage data, CRM records ...

Billing Specialist

Austin, TX · On-site +1

$19.25 - $26/hr

... operations for a hybrid SaaS revenue model, including subscription-based and usage-based billing ... Investigate and resolve billing discrepancies, including mismatches between usage data, CRM records ...

Billing Clerk

Austin, TX · Hybrid

$55K - $70K/yr

This non-exempt position supports the firm's billing operations, including prebill processing ... The ideal candidate is organized, dependable, service-oriented, and comfortable managing detailed ...

Billing Clerk

Austin, TX · On-site

$55K - $70K/yr

This non-exempt position supports the firm's billing operations, including prebill processing ... The ideal candidate is organized, dependable, service-oriented, and comfortable managing detailed ...

Billing Specialist

Austin, TX · On-site

$19 - $25.75/hr

The Billing Specialist is responsible for supporting billing operations, vendor invoice ... For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management ...

Billing Specialist

Austin, TX · On-site

$18.75 - $25.25/hr

... operational teams Key Responsibilities - Manage billing-related activities and support day-to-day ... invoice processing workflows - Review, reconcile, and resolve vendor invoice discrepancies to ...

Operations Manager Full-Time, Exempt | Field-Based (Regional) | Frequent Travel to Client Sites Del ... Experience managing complex budgets, invoicing, and extra-work billing. * Strong project management ...

Operations Manager Full-Time, Exempt|Field-Based (Regional)|Frequent Travel to Client Sites Del Sol ... Experience managing complex budgets, invoicing, and extra-work billing. Strong project management ...

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Showing results 1-20

Billing Operations Manager information

See Austin, TX salary details

$37.7K

$74.8K

$121.9K

How much do billing operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for billing operations manager in Austin, TX is $74,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $84,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a billing operations manager, and why are they important?

To thrive as a Billing Operations Manager, you need expertise in billing processes, financial reporting, and revenue cycle management, often backed by a degree in finance, accounting, or business administration. Familiarity with ERP systems, billing software (like SAP or Oracle), and relevant certifications such as Certified Billing & Coding Specialist (CBCS) are commonly required. Strong leadership, analytical thinking, and effective communication are critical soft skills for leading teams and resolving complex billing issues. These skills ensure accurate billing, compliance, and efficient operations that drive an organization's financial health.

What is a billing operations manager?

A Billing Operations Manager oversees and manages the billing processes within an organization, ensuring invoices are accurate, timely, and comply with company policies and regulations. They coordinate with various departments to resolve billing discrepancies, implement best practices, and optimize the billing workflow. Their responsibilities often include supervising billing staff, analyzing billing data, and improving systems to enhance efficiency and revenue collection.

What are some common challenges faced by billing operations managers, and how can they be addressed?

Billing Operations Managers often encounter challenges such as ensuring billing accuracy, managing complex invoicing cycles, and staying compliant with changing financial regulations. To address these, strong attention to detail, effective use of billing software, and continuous team training are essential. Regular communication with finance, sales, and customer service teams also helps identify and resolve issues quickly, ensuring a smooth billing process and high customer satisfaction.

What are the most commonly searched types of Billing Operations jobs in Austin, TX?

The most popular types of Billing Operations jobs in Austin, TX are:

What are popular job titles related to Billing Operations Manager jobs in Austin, TX?

For Billing Operations Manager jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Billing Operations Manager jobs in Austin, TX look for?

The top searched job categories for Billing Operations Manager jobs in Austin, TX are:

What cities near Austin, TX are hiring for Billing Operations Manager jobs?

Cities near Austin, TX with the most Billing Operations Manager job openings:

Infographic showing various Billing Operations Manager job openings in Austin, TX as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,841 per year, or $36 per hour.

Billing Operations Specialist - Austin, TX or Remote

Lower LLC

Austin, TX • On-site, Remote

$65K - $75K/yr

Full-time

Posted 15 days ago


Job description

Here at Lower, we believe homeownership is the key to building wealth, and we're making it easier and more accessible than ever. As a mission-driven fintech, we simplify the home-buying process through cutting-edge technology and a seamless customer experience.

With tens of billions in funded home loans and top ratings on Trustpilot (4.8), Google (4.9), and Zillow (4.9), we're a leader in the industry. But what truly sets us apart? Our people. Join us and be part of something bigger.

Job Description:

Position Summary

The Billing Operations Specialist ensures accuracy and reliability in day-to-day subscription billing operations - processing payments, managing failed transactions, and maintaining the SOPs that keep billing running smoothly. This is a customer-facing role: the Specialist will triage issues directly with customers and routing them appropriately. The role works across multiple product verticals and pricing models, partnering with Finance, Sales, and Tech to resolve issues and improve processes over time.

What You'll Do

Payment Processing & Issue Resolution

  • Review daily payment batches for accuracy; flag and correct discrepancies.

  • Monitor subscription billing activity across product verticals; ensure data consistency between systems.

  • Serve as first point of contact for payment-related inquiries; triage by severity/type and route to the right team using documented criteria.

  • Monitor and respond to failed/declined payments within SLA; investigate root causes and coordinate recovery with customers.

  • Track issues and recovery efforts to closure, and flag emerging patterns before they become widespread.

SOP & Process Ownership

  • Build, document, and maintain SOPs for billing workflows, triage, and failure-recovery - including ownership and escalation paths.

  • Roll out SOP updates to the team and audit adherence over time.

  • Conduct root-cause analysis on repeat issues and drive permanent fixes rather than recurring workarounds.

  • Act as a thought partner to leadership on recurring problems, presenting findings and recommended solutions.

Reporting

  • Support daily/weekly reporting on payment performance, failure trends, and process adherence.

  • Maintain accurate subscription records.

Required Skills & Qualifications

  • 3-5 years of billing, payment operations, or subscription operations experience, ideally in a SaaS or B2C environment.

  • Hands-on experience with a subscription billing platform is required (e.g., Chargify/Maxio, Zuora, Chargebee, Recurly, Stripe Billing, or similar) - specific platform experience is less important than solid working knowledge of recurring billing, dunning/failed payment recovery, and subscription lifecycle management.

  • Experience with a CRM is a plus; Salesforce experience is a bonus but not required.

  • Proficiency in Excel/Google Sheets.

  • Demonstrated experience building or documenting SOPs/structured processes from scratch.

  • Strong written and verbal communication; able to turn ambiguous situations into clear, documented processes.

  • Comfortable identifying patterns in data and driving root-cause fixes rather than repeated triage.

  • Able to manage multiple priorities and deadlines in a fast-paced environment.

Nice to Have

  • Prior experience specifically with Chargify/Maxio or Recurly.

  • Experience presenting process recommendations to leadership or cross-functional stakeholders.

Location

  • Prefer Hybrid in Austin, TX but will consider Remote.

Compensation

  • $65,000-75,000 per year.

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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