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Billing Department Manager Jobs in Raleigh, NC (NOW HIRING)

Billing & Collections Team Lead

Durham, NC ยท On-site

$17.25 - $23.50/hr

You'll work closely with multiple departments to improve processes, support the team, and deliver ... Help manage accounts throughout the entire revenue cycle. * Maintain the accuracy and integrity of ...

Relays to billing department in an effort to timely correct and secure payment for services ... Logs to Concur, routes to Manager for approval. * Ensures excellent customer relations by resolving ...

Relays to billing department in an effort to timely correct and secure payment for services ... Logs to Concur, routes to Manager for approval. * Ensures excellent customer relations by resolving ...

Relays to billing department in an effort to timely correct and secure payment for services ... Logs to Concur, routes to Manager for approval. * Ensures excellent customer relations by resolving ...

Customer Service Representative

Rougemont, NC ยท On-site

$10.75 - $14.75/hr

... the billing department as needed. * Service Coordination: Work closely with the operations and ... Provide feedback to management on recurring customer issues or suggestions for improving customer ...

New

Customer Service Representative

Raleigh, NC ยท On-site

$15.50 - $21.25/hr

... the billing department as needed. * Service Coordination: Work closely with the operations and ... Provide feedback to management on recurring customer issues or suggestions for improving customer ...

New

Customer Service Representative

Butner, NC ยท On-site

$12 - $16.50/hr

... the billing department as needed. * Service Coordination: Work closely with the operations and ... Provide feedback to management on recurring customer issues or suggestions for improving customer ...

New

Showing results 21-40

Billing Department Manager information

See Raleigh, NC salary details

$36.9K

$73.4K

$119.6K

How much do billing department manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for billing department manager in Raleigh, NC is $73,397.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,800.00 and $82,600.00 per year, depending on experience, location, and employer.

How much do billing department managers make in the US?

Billing department managers in the US typically earn an average salary of around $70,000 to $90,000 per year, depending on experience, location, and industry. They often oversee billing processes, manage staff, and use billing software to ensure accurate invoicing and revenue collection.

What are the key skills and qualifications needed to thrive as a billing department manager?

To thrive as a Billing Department Manager, you need expertise in accounting principles, billing procedures, and financial management, often backed by a degree in finance, accounting, or business administration. Familiarity with billing software (such as QuickBooks or SAP), ERP systems, and relevant certifications like Certified Billing and Coding Specialist (CBCS) are typically required. Strong leadership, attention to detail, and effective communication are standout soft skills for this role. These competencies are crucial for ensuring accurate billing processes, minimizing errors, and leading a high-performing team to achieve organizational financial goals.

What does a billing department manager do?

A Billing Department Manager oversees the billing operations within a company, ensuring that invoices are generated accurately and sent to clients on time. They manage a team responsible for processing billing statements, resolving discrepancies, and maintaining financial records. Additionally, they implement policies to optimize billing procedures and ensure compliance with relevant regulations. Their work is crucial for maintaining positive cash flow and customer satisfaction.

What are some common challenges faced by a billing department manager and how can they be overcome?

Billing Department Managers often encounter challenges such as maintaining accuracy in invoicing, managing tight deadlines, and ensuring compliance with financial regulations. These challenges can be addressed by implementing strong quality control processes, investing in staff training, and utilizing robust billing software to automate repetitive tasks. Open communication with other departments, such as sales and customer service, also helps resolve discrepancies quickly and maintain smooth workflow. Staying updated on industry best practices and fostering a culture of continuous improvement are key to long-term success in this role.

Billing & Collections Team Lead

MED-EL Corporation

Durham, NC โ€ข On-site

$17.25 - $23.50/hr

Full-time

Posted 24 days ago


Job description

Description:

We're looking for a motivated Billing & Collections Team Lead to help support the daily operations of our billing & collections team. In this role, you'll serve as a subject matter expert, assist with resolving complex billing issues, provide guidance and training to team members, and help ensure accurate and timely reimbursement. You'll work closely with multiple departments to improve processes, support the team, and deliver excellent customer service.


What You'll Do
  • Respond promptly to internal and external customer questions and billing inquiries.
  • Collaborate with multiple departments to resolve revenue cycle and billing issues.
  • Support daily revenue cycle operations and ensure accounts are processed accurately.
  • Research and resolve complex account and payer issues.
  • Monitor claim activity, identify posting errors, and communicate findings to leadership.
  • Identify trends and recommend process improvements.
  • Explain billing processes and answer customer questions with professionalism and clarity.
  • Help manage accounts throughout the entire revenue cycle.
  • Maintain the accuracy and integrity of revenue cycle systems and account information.
  • Serve as the department's subject matter expert for assigned responsibilities.
  • Develop and deliver training to team members.
  • Provide backup support for department leadership when needed.
  • Work collaboratively with the team to achieve departmental and organizational goals.
What We're Looking For
  • Strong knowledge of revenue cycle processes and medical billing.
  • Excellent problem-solving and analytical skills.
  • Ability to research and resolve complex account issues.
  • Strong communication and customer service skills.
  • Experience training, mentoring, or supporting team members.
  • Ability to work collaboratively in a fast-paced environment while maintaining accuracy and attention to detail.
Requirements:
  • Minimum 3 years of revenue cycle experience required
  • Proven proficiency with Revenue Cycle systems
  • Working knowledge of Microsoft Office
  • Ability to understand and follow HIPAA regulations
  • Understanding of CPT, HCPCS, and ICD-10 coding, electronic claims filing and billing systems, and Microsoft programs