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Billing Collections Manager Jobs in Raleigh, NC (NOW HIRING)

EmergencyMD

General Manager

Smithfield, NC · On-site

$85 - $115/hr

... WIP reporting, billing, collections, procurement, and ERP data integrity. * Develop ... Bachelor's degree in Construction Management, Business, or a related field preferred; equivalent ...

Vanir Installed Sales

General Manager

Smithfield, NC · On-site

... billing, collections, procurement, and ERP data integrity. * Develop high-performing teams by ... Bachelor's degree in Construction Management, Business, or a related field preferred; equivalent ...

Veradigm

RCM Sr Manager Client Executive

Raleigh, NC · On-site

Preferable Skills & Certifications CRCR or MGMA certification on RCMSix Sigma (Green Belt/Black Belt)Strong understanding of billing, collections, denial management, and client analyticsKey ...

Brady Services

Controls Project Manager

Raleigh, NC · On-site

Responsible for project cash-flow management: progress billing, collections support and monitoring, and resource management * Responsible for change order management by recommending solutions ...

Brady Services

Controls Project Manager

Raleigh, NC · On-site

Responsible for project cash-flow management: progress billing, collections support and monitoring, and resource management * Responsible for change order management by recommending solutions ...

UNC Health Careers

Manager Pre-Services

Chapel Hill, NC · On-site

... billing, collections, and reimbursement processes. Demonstrated ability to lead teams, manage daily operations, coach staff, address performance opportunities, and promote a positive and accountable ...

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All JobsBilling Collections JobsBilling Collections Manager JobsBilling Collections Manager Jobs in Raleigh, NC

Billing Collections Manager information

See Raleigh, NC salary details

$13

$21

$30

How much do billing collections manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for billing collections manager in Raleigh, NC is $21.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.37 per hour, depending on experience, location, and employer.

What is the difference between Billing Collections Manager vs Accounts Receivable Specialist?

AspectBilling Collections ManagerAccounts Receivable Specialist
CredentialsRelevant certifications like Certified Revenue Cycle Professional (CRCP)Likewise, certifications such as CRCP or similar are common
Work EnvironmentTypically in healthcare, finance, or large corporate settingsSimilar environments, often in finance or healthcare sectors
Employer & Industry UsageUsed in industries with complex billing processesCommon in industries managing large volumes of receivables
Search & Comparison IntentOften compared for roles managing collections and billing processesCompared for roles focused on receivables and payment processing

The Billing Collections Manager and Accounts Receivable Specialist roles share overlapping responsibilities in managing billing and collections processes, often requiring similar certifications and working in comparable environments. The manager typically oversees the entire collections process, while the specialist handles day-to-day receivables tasks. Both roles are vital in ensuring timely payments and maintaining cash flow in organizations.

How does a billing collections manager typically collaborate with other departments to ensure timely payments and resolve account issues?

A Billing Collections Manager works closely with departments such as sales, customer service, and finance to ensure the accuracy of invoices and resolve any discrepancies that may delay payments. They often communicate with sales teams to clarify contract terms, with customer service to address client concerns, and with finance to provide updates on outstanding accounts. Effective collaboration ensures that account issues are addressed promptly, which helps optimize cash flow and maintain positive client relationships. This cross-functional teamwork is essential for meeting collection targets and minimizing bad debt.

What does a billing collections manager do?

A Billing Collections Manager oversees the billing and collections process within an organization, ensuring that invoices are accurate and payments are collected in a timely manner. They manage a team responsible for invoicing clients, following up on overdue accounts, and resolving billing disputes. Their duties also include developing strategies to minimize outstanding debts and improving cash flow. Billing Collections Managers often collaborate with other departments to streamline financial operations and ensure compliance with relevant regulations.

What are the key skills and qualifications needed to thrive as a billing collections manager?

To thrive as a Billing Collections Manager, you need expertise in financial management, billing processes, and collections strategies, often supported by a degree in finance, accounting, or business administration. Familiarity with accounting software, ERP systems, and tools like Excel, as well as relevant certifications such as Certified Credit and Collection Professional (CCCP), is typically required. Strong leadership, negotiation, and communication skills help in managing teams and resolving payment disputes effectively. These skills are essential for optimizing cash flow, maintaining positive client relationships, and ensuring the financial health of an organization.
What are popular job titles related to Billing Collections Manager jobs in Raleigh, NC? For Billing Collections Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Billing Collections Manager jobs in Raleigh, NC look for? The top searched job categories for Billing Collections Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Billing Collections Manager jobs? Cities near Raleigh, NC with the most Billing Collections Manager job openings:
Billing Collections Manager jobs near you
Infographic showing various Billing Collections Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $44,030 per year, or $21.2 per hour.

Customer Service Representative

Town of Smithfield

Smithfield, NC • On-site

$42K/yr

Full-time

Posted 8 days ago

Job description

GENERAL DEFINITION AND CONDITIONING OF WORK: Performs administrative work in the utility customer service functions for the Town's Finance and Public Utilities Departments. An employee in this class is responsible for the activities of utility billing and collections and handling customer inquiries relating to utility billings. Work includes setting up new customer accounts, closing out customer accounts, and trouble-shooting billing problems.

Work involves heavy public contact and coordination with other departments within the Town organizational structure. Employee's public contact tasks require considerable tact and courtesy. Employee works with customers, other employees, and departments in troubleshooting problems, and generating computer records and reports.

Work is performed under the general supervision of the Finance Director, or as assigned, and is evaluated through conferences, by review of appropriate records, and the accuracy and thoroughness of assigned responsibilities. ESSENTIAL FUNCTIONS/TYPICAL TASKS: The employee may perform a combination of some or all of the following duties and other duties which may be assigned by the Town of Smithfield. Receives and processes utility payments.

Answers questions and responds to complaints from citizens: researches responses to reply to questions or address problems; and provides information, answers and/or decisions to citizens. Refers precedent setting issues to the higher-level management for advice and consultation. Sets up new accounts with customers.

Receives and processes deposits or letters of credit. Closes out customer accounts including arranging for final payments and/or refund of deposits. Sets up temporary water and electric services for construction projects.

Markets load management, time of use, and other special utility services. Prepares work orders and makes field staff assignments. Types, enters data, and files office correspondence.

Answers telephone and responds to caller or routes to appropriate personnel. Researches and prepares special reports for the Senior Customer Service Representative, Billing Supervisor, or the Finance Director on the assigned area of work, as requested. KNOWLEDGE, SKILLS, AND ABILITIES: Considerable knowledge of local policy and state statutes regarding utility billing, collections, rules and regulations, and utility maintenance.

Considerable knowledge of standard operating practices involved in modern office operation and public service. Considerable knowledge of computer hardware, software, and their various applications. Conflict management skills.

Ability to deal effectively with the public in a tactful and effective manner. Ability to create and maintain accurate records, reports, and files in support of a cash receipt, tax, and customer-oriented operation. Ability to follow instructions from Utility Billing Supervisor and higher management.

Ability to operate calculator, computer terminal, typewriter, cash register, and related office equipment. Knowledge of Tyler software is a plus EDUCATION AND EXPERIENCE: Two-year Associate's degree in business administration, accounting, or related field and 2 years or less experience in utilities or computer service operation involving public contact; or Graduation from high school and 5 to 7 years of experience public utilities billing, utility collection, and accounting policies and procedures; or Equivalent combination of education and experience. Preference given to candidates that are bilingual (English/Spanish).

Possession of a valid North Carolina Driver's License.

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