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Billing And Collections Jobs in Silver Spring, MD

Senior Collections Specialist

Columbia, MD · Hybrid

$18.25 - $24.50/hr

As a Senior Collections Specialist at American Pest, you'll do far more than collect on past-due ... You'll partner with branch operations, customer service, and finance to resolve billing and service ...

The ideal candidate will have experience with patient accounting, medical billing, collections, and claims follow-up, with exposure to commercial payers such as Aetna, UnitedHealthcare, and BCBS.

Collections Coordinator

Washington, DC · On-site

$85K - $105K/yr

Serve as a primary collections partner for assigned billing and relationship partners, proactively monitoring aged accounts receivable and supporting appropriate followup strategies Communicate ...

This position serves as a trusted liaison among partners, clients, and internal client administration, billing, collections, and accounting teams to support effective financial management, timely ...

Billing Coordinator

Washington, DC · On-site

$72 - $101/hr

Contact clients regarding past-due receivables and partner with the Collections Department to resolve collection issues. * Review monthly reports with Partners to identify overdue billing and ...

New

Billing Specialist

Laurel, MD · On-site +1

$55K - $70K/yr

Provide reporting and analysis on billing status, collections, and project funding utilization to management as requested Qualifications for the Billing Specialist: * 1+ years' billing experience at ...

This role is ideal for someone who can manage complex billing activity, maintain strong follow-through on collections, and ensure billing records are complete and dependable. The successful candidate ...

New

Managing Director

Washington, DC · On-site

$203.44 - $275/hr

Monitor WIP (work-in-progress), billing, collections, and profitability metrics for the partner's portfolio. * Coordinate with billing teams to ensure timely and accurate invoicing aligned with ...

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Billing And Collections information

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How much do billing and collections jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for billing and collections in Silver Spring, MD is $22.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $24.86 per hour, depending on experience, location, and employer.

What is a billing and collections job?

Billing and collections jobs involve managing invoices, processing payments, and ensuring that clients or customers pay for goods and services rendered. Professionals in this field create and send out bills, track outstanding payments, follow up with clients on overdue accounts, and may negotiate payment arrangements. They work to maintain accurate financial records for organizations and often coordinate with other departments like accounting or customer service. These roles are essential for a company's cash flow and financial health.

What are the key skills and qualifications needed to thrive as a billing and collections specialist?

To thrive as a Billing and Collections Specialist, you need strong numerical accuracy, knowledge of accounting principles, and a background in finance or business administration. Familiarity with billing software, ERP systems like SAP or QuickBooks, and sometimes certification in accounts receivable management are typically expected. Excellent communication, negotiation skills, and attention to detail set top performers apart in this role. These skills ensure timely payments, accurate records, and positive client relationships, which are critical for healthy cash flow and business operations.

What are some common challenges faced by billing and collections professionals, and how can they be addressed?

Billing and Collections professionals often encounter challenges such as managing overdue accounts, handling disputes with clients, and ensuring timely payments. Navigating these situations requires strong communication skills, attention to detail, and persistence. Building positive relationships with clients while enforcing payment policies can help reduce conflict and improve collection rates. Additionally, staying organized and utilizing accounting software can streamline processes and help manage a high volume of transactions efficiently.

What is the difference between Billing And Collections vs Accounts Receivable Specialist?

AspectBilling And CollectionsAccounts Receivable Specialist
Primary FocusManaging billing processes and collecting paymentsMonitoring and managing outstanding invoices and receivables
ResponsibilitiesGenerating invoices, following up on overdue payments, resolving billing issuesReconciling accounts, tracking receivables, ensuring timely collections
CredentialsRelevant certifications like Certified Billing & Coding Specialist (CBCS)Similar certifications, often overlapping with billing certifications
Work EnvironmentHealthcare, retail, or service industriesFinance, healthcare, or corporate finance departments

While both roles involve handling payments and invoices, Billing And Collections focuses on generating bills and actively collecting payments, whereas Accounts Receivable Specialists primarily monitor and manage outstanding receivables to ensure timely cash flow. Both roles often require similar skills and certifications, but their day-to-day tasks differ slightly based on their specific focus within the financial process.

Is billing and collections still in demand?

Billing and collections roles remain in demand across healthcare, finance, and retail sectors due to ongoing needs for revenue cycle management and accounts receivable processes. Professionals with skills in accounting software, attention to detail, and knowledge of industry regulations are sought after, especially as organizations focus on cash flow optimization.

Is it hard to get hired as a billing and collections specialist?

Getting hired as a billing and collections specialist typically requires relevant experience, strong communication skills, and knowledge of billing software or accounting systems. Entry-level positions may be easier to obtain, but advanced roles often prefer certifications or prior experience in finance or healthcare billing. Overall, the difficulty depends on the job market and individual qualifications.

What does a billing and collections specialist do?

A billing and collections specialist manages invoicing, processes payments, and follows up on overdue accounts to ensure timely collection of funds. They often use accounting software and have strong attention to detail to maintain accurate financial records and improve cash flow.

What are popular job titles related to Billing And Collections jobs in Silver Spring, MD?

For Billing And Collections jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Billing And Collections jobs in Silver Spring, MD look for?

The top searched job categories for Billing And Collections jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Billing And Collections jobs?

Cities near Silver Spring, MD with the most Billing And Collections job openings:

Infographic showing various Billing And Collections job openings in Silver Spring, MD as of August 2026, with employment types broken down into 2% As Needed, 86% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $46,825 per year, or $22.5 per hour.

Senior Collections Specialist

American Pest

Columbia, MD • Hybrid

$18.25 - $24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


American Pest rating

8.1

Company rating: 8.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

4th of 35 rated pest control companies


Job description

*This is a Hybrid role with work from home and at least 3 days in the office per week.*

At American Pest, we celebrate diversity and welcome individuals from all walks of life to join our team. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger.

Behind every successful business is a team that knows how to protect cash flow while maintaining strong customer relationships. As a Senior Collections Specialist at American Pest, you'll do far more than collect on past-due accounts. You'll take ownership of a portfolio of complex commercial and residential accounts, work directly with customers to resolve billing and payment issues, partner with branch and finance leaders to improve collections performance, and help mentor junior team members as they develop their own skills.

If you're someone who enjoys solving problems, negotiating win-win solutions, analyzing trends, and making a measurable impact on a company's financial performance, we'd love to meet you.


What You'll Get... We want to help our employees build not just a great career, but a great future. When you put your skills to work with American Pest, you'll have access to these great benefits!

Health and Well-being:

  • Blue Cross Blue Shield medical PPO options
  • Delta Dental and Vision
  • Prescription drug program
  • Flexible Spending Accounts (FSA) for medical and childcare expenses
  • Health Savings Plans (HSA) available with qualified plans

Financial Security:

  • Competitive hourly compensation with overtime above 40 hours
  • 401(k) Savings Plans (Traditional & Roth)
  • Life insurance and short-term disability 100% company paid (with options to buy up)
  • Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options

Work/Life Balance:

  • Enjoy stable, year-round employment with opportunities for growth
  • Paid training
  • Paid time off and eight paid holidays
  • Opportunities for advancement

What You'll Do... As a Senior Collections Specialist, you'll manage a portfolio of accounts, working directly with customers to resolve delinquent balances through professional communication, payment negotiations, and collaborative problem-solving with an eye on customer retention. You'll partner with branch operations, customer service, and finance to resolve billing and service issues, identify collection trends, and improve overall accounts receivable performance. You'll also support junior team members with complex account resolutions, share collections best practices, and help protect the company's cash flow while maintaining strong customer relationships.

Who You Are... So, what does it take to be successful as a Senior Collections Specialist at American Pest? For starters, you'll have an inner drive to deliver the best service possible and satisfy every customer! You'll also have...

  • A bachelor's degree in business administration or related field preferred
  • At least 2 years of experience in a senior-level, high-volume (50+ calls per day) collections position required
  • In-depth knowledge of collections strategies, accounts receivable, and related processes required
  • Intermediate Excel skills (VLOOKUP, INDEX/MATCH, IF statements, basic PivotTables, etc.)
  • Experience with aging and trend collections reports
  • Strong analytical, problem-solving, and organizational skills
  • The ability to multi-task and thrive in a deadline-driven, fast-paced environment
  • The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer-focused
  • Strong verbal & written communication, negotiation, and data entry skills
  • The ability to quickly learn multiple web-based software programs necessary to the essential job functions and cross-department communications
  • The ability to learn and retain intermediate to advanced pest control industry knowledge through company-provided online, field, and classroom training
  • The ability to be a positive, professional, upbeat, team player
  • Strong follow-up skills, high attention to detail, and a desire for getting things right
  • A desire to work as part of a team and to provide guidance and backup for junior team members
  • Concern for helping people and an aptitude for making people feel important and valued
  • The ability to read, write, speak, and comprehend English
  • Legal eligibility to work in the U.S.

About Us... Founded in 1925, American Pest has protected homes and businesses for more than 100 years and today employs more than 450 people throughout the region. As part of Anticimex, a global leader in modern pest management, we're committed to doing the right thing for our customers and our employees.

We believe great teams are built by people who value responsibility, consistency, and treating others with respect. We welcome individuals from all backgrounds because different experiences make our company stronger.

Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps:

  1. Application submission
  2. Short phone interview
  3. Schedule an interview and complete our full application
  4. Interview in person at one of our office locations
  5. Emailed offer letter, which is contingent on step 6, tentative start date set
  6. Criminal background check/drug screening/reference check
  7. Official start date confirmed
  8. Welcome!

EOE/M/F/Vet/Disabled

American Pest is a Drug-Free Workplace


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