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Bilingual Jobs in Rochester, NY (NOW HIRING)

TES Staffing

Bilingual School Clerk

Rochester, NY

$17.50/hr

Bilingual Substitute Clerk Pay: $17.50/hour Term of Employment: Per Diem (2026-2027 School Year) Location: Rochester City School District (various locations) Looking for a job that fits your ...

TES Staffing

Bilingual Teacher Aide

Rochester, NY

$16.50 - $17/hr

Bilingual Substitute Classroom Aide Pay Rate: $16.50 - 17/hour Term of Employment: Per Diem (2026-2027 School Year) Location: Rochester City School District (various locations) Are you ready to make ...

East House

Bilingual Service Coordinator

Rochester, NY · On-site

$19.75 - $26.25/hr

Bilingual Service Coordinator Rochester, NY ( Job Type Full-time Description Position Summary East House is a dedicated non-profit organization committed to supporting individuals on their journey to ...

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All JobsBilingual JobsBilingual Jobs in Rochester, NY

Bilingual information

See Rochester, NY salary details

$10

$17

$24

How much do bilingual jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for bilingual in Rochester, NY is $17.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.99 per hour, depending on experience, location, and employer.

What are bilingual jobs?

Bilingual jobs are positions that require proficiency in two languages, allowing employees to communicate effectively with clients, customers, or colleagues who speak different languages. These roles can be found in various industries such as healthcare, education, customer service, and international business. Bilingual employees often act as translators or interpreters and help bridge language barriers to improve service and communication. Being bilingual is a valuable skill that can lead to more job opportunities and higher salaries.

What are bilingual jobs?

Bilingual jobs are any employment opportunities that require you to be fluent in at least two languages. Bilingual jobs are available in a wide variety of industries. These may include education, medical careers, banking, telemarketing, professional translators, international business and marketing, police and law enforcement, and social work. In an increasingly global society, careers that did not traditionally require employees to be bilingual are seeing an increased need for this skill.

What are the key skills and qualifications needed to thrive as a bilingual professional, and why are they important?

To thrive as a Bilingual professional, you must possess advanced fluency in at least two languages, strong written and verbal communication skills, and often a relevant degree or language certification. Familiarity with translation software, customer relationship management (CRM) systems, or industry-specific tools is often required. Cultural awareness, adaptability, and strong interpersonal skills help you navigate diverse environments and foster effective cross-cultural communication. These abilities are crucial for bridging language barriers, building trust, and enhancing collaboration in multicultural workplaces.

How does being bilingual enhance collaboration and effectiveness in a professional team environment?

Being bilingual allows you to bridge communication gaps within diverse teams and with clients or partners who speak different languages. In many workplaces, bilingual professionals are often called upon to facilitate cross-cultural projects, translate key documents, or assist in meetings to ensure everyone’s perspectives are understood. This not only boosts team efficiency but also positions you as a valuable resource for global or multicultural initiatives. Additionally, bilingual employees can help organizations expand into new markets and better serve a wider customer base.

What is the difference between Bilingual vs Interpreter?

AspectBilingualInterpreter
Required CredentialsLanguage proficiency, sometimes certificationsLanguage proficiency, certification or training often preferred
Work EnvironmentVarious settings including customer service, education, healthcareConsecutive or simultaneous translation in meetings, courts, hospitals
Employer & Industry UsageBusinesses, government agencies, educational institutionsLegal, medical, conference, government sectors
Common Search & ComparisonGeneral bilingual skills, language abilityReal-time language conversion, professional translation

While both roles involve language skills, a Bilingual individual can speak two languages fluently and may work in various roles, whereas an Interpreter specifically provides real-time spoken translation in formal settings. Understanding these differences helps employers and job seekers find the right fit for their language needs.

More about Bilingual jobs

What are the most commonly searched types of Bilingual jobs in Rochester, NY?

The most popular types of Bilingual jobs in Rochester, NY are:

What job categories do people searching Bilingual jobs in Rochester, NY look for?

The top searched job categories for Bilingual jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Bilingual jobs?

Cities near Rochester, NY with the most Bilingual job openings:

Bilingual jobs near you
Infographic showing various Bilingual job openings in Rochester, NY as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $35,997 per year, or $17.3 per hour.

Bilingual Call Center Representative

Planned Parenthood of Central & Western New York

Rochester, NY • On-site

$20.85 - $24.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Job Type
Full-time
Description
Bilingual Call Center Representative (English/Spanish Bilingual) Rochester, NY
Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment. No matter what.
In support of PPCWNY's mission, the Call Center Representative has responsibility for communicating accurate and detailed information about health services, appointment making, medical procedures, and insurance/financial options. In this role, the representative will guide the patient through the pre-appointment process and provide instructions to patients regarding Health Center visits and care. The Call Center Representative serves as the first point of contact to our organization and should exemplify our service standards to provide care to individuals and families with respect, compassion and without judgement.
Essential Functions
  • Answers incoming calls and independently handles the appointment setting process by assisting the patient with identification of the type of appointment needed (new patient, pregnancy test, problem appointment, follow-up, etc.)
  • Accurately records patient data within the EHR system and communicates relevant information to the patient.
  • Assists the patient in initially assessing financial options if they do not have insurance.
  • Informs patients what information is needed at their Health Center visit.
  • Provides information to shared service inbound customer service inquiries regarding medical services offered in additional regional locations.
  • Responsible for continually increasing knowledge and understanding of tools, software, and training materials available to maintain proficiency & knowledge to perform essential functions.
  • Demonstrates the highest level of customer service, patience, ability to effectively communicate with staff, and willingness to assist our patients at all times.
  • Maintains a current understanding of and follows all processes/procedures, to respond to internal/external customers.
  • Determines and arranges for any special accommodation needed by the patient, e.g. interpreter.
  • Appropriately qualifies medical or options counseling questions to other medical team members (RNs) in support of the Call Center.
  • Directs or transfers calls regarding insurance verification, fundraising, employment opportunities, media, education outreach, advocacy, employees or general inquiries to the appropriate department director/manager.
  • Addresses patient concern in a prompt, courteous, confidential, and caring manner.

Other Accountability Activities
  • Performs other duties as assigned
  • Attends departmental meetings and training workshops held at designated sites.
  • Participates in affiliate initiatives.
  • Participates in and adheres to the agency's Compliance, Quality, and Risk Management program to ensure patient confidentiality according to HIPAA regulations.
  • Verifies insurance eligibility using the Real Time Service electronic platform.
  • Accepts individual and joint responsibility for, participates in and works to achieve productivity, customer service, and capacity goals as set by PPCWNY.
  • Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints and needs.

Requirements
Qualifications
Applicants must possess the following qualifications (or equivalent combination of education and experience):
Education
  • High School Diploma or GED required

Experience
  • A minimum of 2 years of call center experience and/or phone contact in a healthcare setting preferred; Experience in customer service desirable.

Knowledge, Skills, & Abilities
  • Must have excellent communication skills (verbal and written)
  • Must be able to handle patient information discreetly, understand and follow HIPAA as it relates to Protected Health information.
  • Basic computer proficiency and excellent data entry skills with a high degree of accuracy.
  • Must possess organizational skills and have the ability to handle multiple priorities.
  • Must be able to work a flexible schedule with rotating evenings/weekends.
  • Must have reliable transportation
  • Demonstrates a commitment to respecting a wide range of clients
  • Planned Parenthood seeks candidates who are proficient in two or more languages

Working Conditions
  • Standard health center and office environment
  • May experience visual fatigue working at computer with potential extended periods of sitting
  • Well-lit/ventilated

Physical Requirements
  • Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation.

Work Schedule
This position is for full-time, 40 hours per week. Schedule will be Monday - Friday with evenings and Saturdays. This role requires the following availability:
  • Monday 8am - 7pm
  • Tuesdays 8:30am - 7pm
  • Wednesdays 8:30am - 7pm
  • Thursdays 8:30am - 7pm
  • Fridays 8am - 5pm
  • Saturday 9am - 1pm

Benefits & Compensation
At PPCWNY, we are committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $20.85 to $24.12/hour. Actual compensation will be determined by experience and other factors permitted by law.
In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more!
Planned Parenthood of Central and Western New York is an equal opportunity employer.
Salary Description
$20.85 to $24.12

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