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How much do bilingual technical writer jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for bilingual technical writer in the United States is $38.94, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $47.12 per hour, depending on experience, location, and employer.

What is a Bilingual Technical Writer job?

A Bilingual Technical Writer is responsible for creating, editing, and translating technical documents in two languages. They ensure that manuals, guides, and other technical materials are accurate, clear, and culturally appropriate for different audiences. This role requires proficiency in both languages, strong writing skills, and the ability to understand complex technical concepts. Bilingual Technical Writers often work with engineers, developers, and subject matter experts to produce high-quality documentation. Their goal is to make technical information accessible to users in multiple language markets.

What are the typical challenges faced by Bilingual Technical Writers in their daily work?

Bilingual Technical Writers often encounter challenges such as maintaining consistency and accuracy across multiple languages, especially when handling complex or specialized technical terminology. They may also need to work closely with subject matter experts and translators to ensure all content is both technically correct and culturally appropriate for the target audience. Balancing tight deadlines with the need for careful quality assurance can be demanding. However, overcoming these challenges provides valuable experience and makes terminology management, cross-team communication, and localization skills stronger, which can support career advancement in technical communication or localization management.

What are the key skills and qualifications needed to thrive in the Bilingual Technical Writer position, and why are they important?

To thrive as a Bilingual Technical Writer, you need advanced writing and editing skills in at least two languages, combined with strong technical understanding in the relevant field, often supported by a degree in technical communication, translation, or a related area. Familiarity with documentation tools such as Adobe FrameMaker, MadCap Flare, and content management systems, along with translation software like SDL Trados or MemoQ, is highly beneficial. Attention to detail, cultural sensitivity, and the ability to collaborate with cross-functional teams are key soft skills. These competencies ensure the creation of clear, accurate, and culturally appropriate technical documents that effectively serve diverse audiences.

More about Bilingual Technical Writer jobs
What cities are hiring for Bilingual Technical Writer jobs? Cities with the most Bilingual Technical Writer job openings:
What are the most commonly searched types of Bilingual Technical Writer jobs? The most popular types of Bilingual Technical Writer jobs are:
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Bilingual Technical Writer jobs near you
Infographic showing various Bilingual Technical Writer job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $81,001 per year, or $38.9 per hour.
Bilingual Technical Support Analyst

Bilingual Technical Support Analyst

Procom Consultants Group

Plano, TX • On-site

Contractor

Re-posted 26 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Bilingual Technical Support Analyst (Spanish/English)


On behalf of our client, Procom Services is searching for a Bilingual Technical Support Analyst (Spanish/English) for a contract opportunity in Plano, TX.


Bilingual Technical Support Analyst (Spanish/English) Job Details


  • Supporting our entire customer base through a variety of mediums 
  • Provide proactive and reactive assistance to all external customers 
  • Provide overall escalation management and technical solutions when issues are reported to them, including but not limited to, review of open issues on a daily basis, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues 
  • Ensure that all of the required files are gathered and available prior to escalating an issue to our Tier II team 
  • Establishing effective lines of communication with our Tier II team and management to ensure cases are flagged that require immediate attention 
  • Log all issues into Insight, updating activities to cases, and escalate cases 
  • Provide technical problem resolution for Intel Security Scan Alert product used by our customers and must fully document problem resolution in the Intel Security call tracking system 
  • Perform duties as assigned by management 
  • Provide proactive assistance to your specific product 
  • Trouble-shoot/qualify cases before escalating into Tier-II 
  • Record and document all issues related to customers both internal and external 
  • Conference call availability to resolve product issues 
  • Log all testing, troubleshooting and research done in process of resolution 
  • Responsible for Customer and Internal Updates 
  • Produce articles for submission into the current knowledgebase 
  • Maintain a high level of knowledge and professionalism 
  • Creation of product troubleshooting guides to assist support teams 
  • Provide effective and timely communication to support teams 
  • Document issues within the call tracking system 
  • Maintain a current level of knowledge on McAfee products and new vulnerabilities and/or threats 
  • Be available and accessible to fellow co-workers 
  • Maintain a friendly, open, approachable, positive attitude 


Bilingual Technical Support Analyst (Spanish/English) Mandatory Skills


  • This position requires fluent writing and speaking skills in Spanish. In addition to Spanish, Portuguese would be a strong plus. 

  • Understanding of Operating Systems such as Unix, Linux and Windows
  • Understanding of Firewalls, Intrusion detection system (IDS), Intrusion prevention systems (IPS) 
  • Strong problem solving skills 
  • Basic level knowledge of security and information gathering tools like nmap, nessus, nslookup, traceroute, hping, wireshark, tcpdump, netcat, netstat, nbtstat, etc.
  • Basic Vulnerability and Threat analysis skills preferred 
  • Basic experience with programming/scripting (PERL, JAVA, C, C++, SQL and DB2) is desirable 
  • Working knowledge with MS SQL, Routing protocols (TCP / IP, OSPF etc.,) HTML, ATM, Token Ring, ISDN, and Ethernet 
  • At least 1 year of experience in customer care/customer support
  • Ability to multi-task and prioritize job requirements 
  • Effective problem resolution
  • Ability to communicate at multiple levels with customers (i.e. technical / management)
  • Excellent at providing positive customer service
  • Advanced writing and verbal skills
  • Ability to support multiple products simultaneously
  • Self-motivated (takes initiative)
  • Network or security related certifications such as CISSP, CISA, CISM, or CCNP highly desirable


Bilingual Technical Support Analyst (Spanish/English) Start Date


ASAP


Bilingual Technical Support Analyst (Spanish/English) Assignment Length


6+ Months


"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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