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Bilingual Data Collector Jobs (NOW HIRING)

International SOS

Medical Assistant

Reno, NV · On-site

$17.75 - $22.75/hr

Enters patient data into EMR and assist NP/Paramedics onsite with Medical Record Keeping & Data ... Breath Alcohol Testing and Urine Specimen Collector (can provide training) * Bilingual in English ...

International SOS

Medical Assistant

Las Vegas, NV

$16.50 - $21.25/hr

Enters patient data into EMR and assist NP/Paramedics onsite with Medical Record Keeping & Data ... Breath Alcohol Testing and Urine Specimen Collector (can provide training) * Bilingual in English ...

International SOS

Medical Assistant

Reno, NV · On-site

$17.75 - $22.75/hr

Enters patient data into EMR and assist NP/Paramedics onsite with Medical Record Keeping & Data ... Breath Alcohol Testing and Urine Specimen Collector (can provide training) * Bilingual in English ...

WW&R

Legal Account Resolution Specialist

Birmingham, AL · On-site

$20.33 - $21.33/hr

... data entry to update notes on account * Contacts consumers, consumers' representatives and ... Bilingual in English and Spanish is preferred but not required * Must pass a detailed background ...

WW&R

Account Resolution Specialist

Dublin, OH · On-site

$18.29 - $22.04/hr

Accurate typing and data entry skills * Knowledge of basic computer operation, including internet ... Bilingual is a plus (Spanish Speaking) * Competitive benefits - Medical, Rx, Dental, Vision, 401(k) ...

WW&R

Account Resolution Specialist

Dublin, OH · On-site

$18.29 - $22.04/hr

Accurate typing and data entry skills * Knowledge of basic computer operation, including internet ... Bilingual is a plus (Spanish Speaking) * Competitive benefits - Medical, Rx, Dental, Vision, 401(k) ...

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Bilingual Data Collector information

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How much do bilingual data collector jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for bilingual data collector in the United States is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What is a bilingual data collector?

Bilingual data collectors are professionals who gather, record, and analyze data in two or more languages. They play a crucial role in research projects, surveys, and studies where information needs to be collected from participants who speak different languages. Their responsibilities often include conducting interviews, transcribing responses, and ensuring the accuracy and integrity of multilingual data. Strong language skills and attention to detail are essential for this role, as well as cultural sensitivity to ensure effective communication.

What are the key skills and qualifications needed to thrive as a bilingual data collector, and why are they important?

To thrive as a Bilingual Data Collector, you need strong language proficiency in at least two languages, attention to detail, and experience with data entry or survey collection. Familiarity with digital data collection tools, spreadsheet software like Excel, and sometimes survey platforms such as Qualtrics or SurveyMonkey is typically required. Excellent communication, cultural sensitivity, and problem-solving abilities help build rapport with diverse populations and ensure accurate data gathering. These skills are crucial to obtaining reliable, high-quality data from varied communities while maintaining integrity and efficiency in research or market studies.

What are some common challenges faced by bilingual data collectors and how can they be addressed?

Bilingual Data Collectors often encounter challenges such as accurately translating nuanced information, managing data consistency across languages, and ensuring cultural sensitivity during interactions. To address these, it’s important to maintain clear communication with supervisors, use standardized data collection tools, and seek feedback on translations or survey methods. Additionally, collaborating closely with team members from diverse backgrounds helps build best practices for handling language-specific issues and improves overall data quality.

What is the difference between Bilingual Data Collector vs Bilingual Interviewer?

AspectBilingual Data CollectorBilingual Interviewer
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or higher; bilingual proficiency; interview training
Work EnvironmentField data collection, surveys, research sitesInterview settings, offices, or remote
Employer & IndustryResearch firms, government agencies, market researchResearch organizations, HR departments, market research

While both roles require bilingual skills and involve data collection, Bilingual Data Collectors focus on gathering data through surveys or fieldwork, whereas Bilingual Interviewers conduct interviews to gather detailed information. The roles often overlap but differ mainly in scope and setting.

How much do bilingual data collectors get paid?

Bilingual data collectors typically earn between $10 and $20 per hour, depending on experience, location, and the complexity of the data collection tasks. Some positions may offer higher pay for specialized language skills or additional certifications, and work is often part-time or flexible.
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What job categories do people searching Bilingual Data Collector jobs look for?

The top searched job categories for Bilingual Data Collector jobs are:

Bilingual Data Collector jobs near you
Infographic showing various Bilingual Data Collector job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $42,020 per year, or $20.2 per hour.

VP, Consumer Collections Pod Leader

Bayview Asset Management

Coral Gables, FL • On-site

Full-time

Re-posted 20 days ago

Job description

Overview
Role Summary
The Consumer Collections Pod Leader will serve as the accountable player-coach and single point of contact (SPOC) for consumer collections execution within our servicing platform. This hands-on leader will drive day-to-day results, participate directly in call activity and escalated borrower engagement, and translate call-level learnings, borrower behaviors, and operational feedback into an informed loss mitigation strategy.
The ideal candidate is an operational player-coach who can lead from the floor, create accountability, develop high-performing collectors, and convert daily execution insights into practical strategy improvements. This leader will own compliant workflows, KPI performance, team coaching, feedback loops, and the pod P&L against agreed performance goals for delinquent consumer installment loans (home improvement and solar).
The role requires strong execution discipline, cross-functional influence, rigorous compliance judgment, and the ability to balance customer outcomes with portfolio performance. This leader must be comfortable using real-time call observations, QA findings, borrower behavior patterns, and KPI trends to refine treatments, escalate issues, and inform broader loss mitigation strategy.
Key Responsibilities
Stabilize, Lead & Optimize (0-90 days)
  • Establish a disciplined operating plan for the pod, including schedules, training cadence, call scripts/letters, daily operating rhythm, and clear prioritization of the highest-impact activities.
  • Partner with Compliance/Legal to implement a compliant collections framework, including contact governance, disputes/validation, complaints, TCPA/consent, and state-specific requirements.
  • Work with IT/Data to configure queues, segmentation, dialer rules, suppression logic, call recording/retention, and reporting.
  • Identify operational gaps, borrower friction points, process bottlenecks, and tooling needs from daily call activity, then drive remediation plans cross-functionally.
  • Create and maintain the pod runbook, including procedures, escalation paths, QA scorecards, call-calibration learnings, change control, and process governance.

Operations & Leadership
  • Lead and scale the team: Recruit, onboard, and ramp collectors over time; maintain coverage planning for shifts, queues, and peak periods; and ensure the pod has the right mix of skills, including early/mid/late-stage, bilingual, and escalations capabilities.
  • Model and reinforce a high-accountability, metrics-driven team culture centered on compliance, customer treatment, operational discipline, and continuous improvement.
  • Develop repeatable hiring, onboarding, side-by-side coaching, and call-calibration practices that improve collector ramp time, retention, quality, and long-term performance.
  • Continuously evaluate team structure, specialization, staffing ratios, and workflow segmentation to support efficient scaling as portfolio complexity and volume increase.
  • Mentor and develop talent through ongoing coaching, career paths, performance development plans, regular 1:1s, call calibrations, and peer-learning sessions to strengthen quality, compliance discipline, and conversion outcomes.
  • Lead daily standups, queue management, and escalations; ensure consistent execution and documentation.
  • Coach collectors through QA feedback loops, call reviews, and performance management.
  • Personally handle high-value/escalated borrower cases and participate in outbound calling to stay close to borrower behavior, objection patterns, collector effectiveness, and treatment gaps.
  • Ensure robust complaint/dispute handling and timely resolution in coordination with Compliance.

Strategy & Performance (P&L Ownership)
  • Own channel KPIs, including RPC, PTP/kept PTP, cures, roll rates, cash collections, QA scores, complaints, customer experience indicators, regulatory risk indicators, and delinquency resolution outcomes.
  • Balance collections performance with customer experience, regulatory adherence, and long-term portfolio health.
  • Develop and refine segmentation and treatment strategies, including cadence, channel mix, scripts, settlement parameters within authority, and borrower-resolution options, using insights from call activity, QA trends, borrower objections, and payment behavior.
  • Build and manage the channel budget, including staffing, technology, vendors (dialer/SMS/letters), and cost-to-collect.
  • Provide weekly/monthly executive reporting, insights, and recommendations on what is working, what is not, why performance is moving, and what call-level learnings should inform loss mitigation strategy.

Governance & Controls
  • Enforce compliance no-deviation standards; ensure collectors operate within approved authority, documented procedures, and control expectations.
  • Maintain audit-ready documentation, including approvals, training attestations, monitoring evidence, issue logs, change control records, and remediation actions.
  • Support vendor oversight if a hybrid model is used, including agency placements, performance SLAs, audits, and issue management.

Required Qualifications
  • Typically includes 5+ years of relevant consumer collections or servicing leadership experience.
  • Demonstrated experience leading or scaling a collections team/pod across process, people, controls, KPIs, and performance accountability.
  • Experience operating in high-growth, transformation, or evolving environments where processes, tooling, treatment strategies, and organizational structures required hands-on leadership and disciplined iteration.
  • Demonstrated ability to hire, coach, and develop high-performing operational teams in metrics-driven environments.
  • Strong working knowledge of compliant collections operations, including FDCPA-like standards, TCPA/consent, disputes, complaint handling, call recording governance, QA, and change control.
  • Proven ability to operate in a controlled environment with documentation, QA, escalation discipline, and issue remediation.
  • Strong analytical skills, including KPI management, segmentation, unit economics, cost-to-collect, and P&L levers.

Preferred Qualifications
  • Experience improving servicing or collections workflows, including operational procedures, staffing models, QA frameworks, feedback loops, and performance management structures.
  • Experience in first-party servicing environments, including fintech, consumer lending, or loan servicing.
  • Experience with unsecured installment products; home improvement/solar experience a plus.
  • Exposure to multi-state operations and licensing constraints.
  • Vendor management experience, including dialer/SMS providers, letter vendors, and agencies.
  • Bilingual (Spanish/English) a plus.

Core Competencies
  • Systems thinker with a scalability mindset; can strengthen operating processes that are repeatable, controlled, and durable as volume and complexity increase.
  • Player-coach mentality; can execute directly, coach the team, and lead through measurable outcomes simultaneously.
  • Compliance-first operator with strong judgment and escalation discipline.
  • Data-driven; can translate metrics, call observations, customer outcomes, and risk indicators into action, coaching, and loss mitigation strategy enhancements.
  • Results-oriented SPOC; comfortable driving accountability, resolving ambiguity, and iterating quickly based on evidence from the operation.
  • Strong cross-functional influencer across Compliance, Legal, IT, Data, Finance, and Client teams.

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