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Bilingual Collection Supervisor Jobs (NOW HIRING)

ProCollect

Bilingual Collection Specialist

Dallas, TX · On-site

$2K/wk

... Supervisor. GET HIRED AND RECEIVE A $2000.00 SIGN ON BONUS JOB RESPONSIBILITIES: As a Bilingual ... Maintaining accurate collection notes on past due accounts * Operating a collections database in a ...

The Hankey Group

Collection Supervisor

Las Vegas, NV

$25/hr

Assists subordinates with collection activities in difficult cases. * Supervises and coordinates ... Good interpersonal skills and team work awareness * Bi-lingual (Spanish) a plus * Must be able to ...

Westlake Financial

Collection Supervisor

Las Vegas, NV · On-site

$25/hr

Assists subordinates with collection activities in difficult cases. * Supervises and coordinates ... Good interpersonal skills and team work awareness * Bi-lingual (Spanish) a plus * Must be able to ...

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How much do bilingual collection supervisor jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for bilingual collection supervisor in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are Bilingual Collection Supervisors?

Bilingual Collection Supervisors are professionals responsible for overseeing a team of collections agents who contact customers to recover overdue payments, while effectively communicating in two or more languages. They ensure that collection activities comply with relevant laws and company policies, provide guidance and training to staff, and may handle escalated cases. Their bilingual abilities enable them to serve a diverse customer base, improve communication, and facilitate successful debt recovery efforts.

What are the key skills and qualifications needed to thrive as a Bilingual Collection Supervisor, and why are they important?

To thrive as a Bilingual Collection Supervisor, you need expertise in debt collection processes, leadership abilities, and fluency in at least two languages, typically supported by a degree in finance, business, or a related field. Familiarity with collection management systems, CRM software, and knowledge of relevant legal regulations are commonly required. Strong interpersonal, negotiation, and conflict resolution skills help you motivate teams and communicate effectively with diverse clients. These skills ensure compliance, maximize recovery rates, and foster positive relationships with both team members and clients.

What is the difference between Bilingual Collection Supervisor vs Bilingual Collections Agent?

AspectBilingual Collection SupervisorBilingual Collections Agent
CredentialsHigh school diploma or equivalent; experience in collections; leadership skillsHigh school diploma or equivalent; collections experience; bilingual proficiency
Work EnvironmentSupervisory role overseeing collections team, office settingPerforming collections calls, customer interaction, office setting
Employer & Industry UsageFinancial institutions, debt collection agenciesDebt collection agencies, financial services

The Bilingual Collection Supervisor manages collections teams and oversees collection processes, requiring leadership skills and experience. In contrast, the Bilingual Collections Agent directly contacts customers to recover debts, focusing on communication skills. Both roles often require bilingual proficiency and work within similar environments, but the supervisor holds a leadership position while the agent performs direct collection activities.

What are some common challenges faced by Bilingual Collection Supervisors, and how can they effectively address them?

Bilingual Collection Supervisors often encounter challenges such as managing a diverse team, handling complex customer interactions in multiple languages, and ensuring compliance with regulations across different regions. To address these, supervisors benefit from strong communication and organizational skills, ongoing training on cultural sensitivity, and staying updated on relevant legal requirements. Effective use of technology and regular team meetings also help streamline processes and maintain high performance in a multilingual environment.
What cities are hiring for Bilingual Collection Supervisor jobs? Cities with the most Bilingual Collection Supervisor job openings:
What states have the most Bilingual Collection Supervisor jobs? States with the most job openings for Bilingual Collection Supervisor jobs include:
Infographic showing various Bilingual Collection Supervisor job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 73% Full Time, 15% Part Time, 1% Temporary, 7% Contract, and 2% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,240 per year, or $22.7 per hour.
Bilingual Collection Specialist

Bilingual Collection Specialist

ProCollect

Dallas, TX • On-site

$2K/wk

Full-time

Posted 27 days ago

Job description

ProCollect is seeking goal-oriented and energetic Bilingual Collection Specialist to join our team in Dallas, TX. As a Bilingual Collection Specialist with ProCollect, you will perform collections on a specific portfolio of accounts that are past due under the general supervision of a Collections Supervisor.
GET HIRED AND RECEIVE A $2000.00 SIGN ON BONUS
JOB RESPONSIBILITIES:
As a Bilingual Collections Representative with ProCollect, you will carefully adhere to policies, procedures and laws related to consumer collections.
Additional responsibilities of the Bilingual Collections Representative include:
  • Contacting past due accounts via phone
  • Working 200-300 accounts per day
  • Maintaining accurate collection notes on past due accounts
  • Operating a collections database in a Windows-based operating system
  • Communicating professionally with consumers
  • Completing other tasks as assigned

JOB REQUIREMENTS:
As a Bilingual Collections Representative with ProCollect, you must possess excellent negotiation, telephone communication skills and an inner drive to succeed.
Additional requirements for the Bilingual Collections Representative include:
  • Ability to thrive in a fast-paced quota-driven work environment
  • Ability to work a 40-hour per week, rotating shift between the following hours:

Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 6:00pm
Saturday: 8:00am - 3:00pm
Job Type: Full-time
Benefits:
As a Collections Representative with ProCollect, you can expect compensation based on your performance. We offer a base salary, uncapped commission and a $2,000 sign-on bonus!
More about ProCollect:
As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding. Focused on superior staff training, state of the art technology, and the highest commitment to customer service to our clients, ProCollect has been earning the trust of our clients since 1995.

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