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Bilingual Collection Agent Jobs (NOW HIRING)

Wilber Jobs

Spanish Bilingual Collection Agent

Bloomington, IL · On-site

$14.75 - $18.75/hr

¿Estas buscando una nueva oportunidad de empleo en un lugar estupendo para trabajar? ¡Aplica y ven a trabajar con nosotros! ¡Este es un puesto completamente capacitable; no se necesita experiencia ...

Williams Rush & Associates

Collection Agent

Dallas, TX · On-site

$16 - $20/hr

Paid time off We are looking for an experienced 3rd Party Collection Specialist (bilingual a plus) with a minimum of 3 years of experience to join our team. You will be responsible for negotiating ...

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL · On-site

$14.75 - $17.20/hr

We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist ...

Williams Rush & Associates

Collection Agent

Dallas, TX · On-site

$16 - $20/hr

We are looking for an experienced 3rd Party Collection Specialist (bilingual a plus) with a minimum of 3 years of experience to join our team. You will be responsible for negotiating and collecting ...

Williams Rush & Associates

Collection Agent

Dallas, TX · On-site

$16 - $20/hr

We are looking for an experienced 3rd Party Collection Specialist (bilingual a plus) with a minimum of 3 years of experience to join our team. You will be responsible for negotiating and collecting ...

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL · On-site

$14.75 - $17.20/hr

We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist ...

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL

$14.75 - $18.50/hr

We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist ...

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL

$14.75 - $17.20/hr

We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist ...

SlingShot Connections

Be Seen First

Call Center Collection Agent | Remote - Texas Only

Houston, TX · Remote

$14/hr

Collections Agent Location: Remote + About the job: This position focuses on telephone-based ... Is fluent in English (bilingual is a plus) * Can work independently with minimal supervision

Everest Receivable Services

Debt Collector

Getzville, NY · On-site

$20 - $25/hr

Experienced Collection Agent $2025/hr. Base + Uncapped Bonus (422%) + Tier Bonuses + Monthly Award ... Bilingual (Spanish/English) a plus Why Everest We've built our reputation on doing this the right ...

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Bilingual Collection Agent information

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$11

$18

$28

How much do bilingual collection agent jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for bilingual collection agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is a bilingual collection agent?

Bilingual Collection Agents are professionals who contact individuals or businesses with overdue accounts to recover outstanding payments, and they do so in more than one language. Their bilingual skills allow them to communicate effectively with a diverse customer base, helping resolve debts while maintaining positive relationships. These agents negotiate payment plans, explain account details, and document interactions, ensuring compliance with legal and company guidelines. Their role is essential in industries where customers speak different languages, improving recovery rates and customer satisfaction.

What skills and qualifications are needed to thrive as a bilingual collection agent?

To thrive as a Bilingual Collection Agent, you need fluency in at least two languages, strong negotiation skills, and a solid understanding of debt collection laws and practices. Familiarity with collections software, CRM systems, and telecommunication tools is typically required, along with any relevant certification in collections or customer service. Exceptional interpersonal skills, cultural sensitivity, and resilience help agents build rapport and handle challenging conversations effectively. These skills are crucial for maximizing recoveries, ensuring legal compliance, and maintaining positive customer relationships in diverse environments.

How do bilingual collection agents manage communication challenges with clients who speak different languages?

Bilingual Collection Agents often navigate communication challenges by leveraging their fluency in multiple languages to build rapport and ensure clarity during sensitive conversations. They use active listening and tailored communication techniques to address cultural differences and misunderstandings that may arise. Additionally, they frequently collaborate with teammates and supervisors to share effective strategies for managing language barriers, ensuring that both the company and the client achieve a positive outcome.

What is the difference between Bilingual Collection Agent vs Bilingual Customer Service Representative?

AspectBilingual Collection AgentBilingual Customer Service Representative
Primary RoleRecover overdue payments and manage delinquent accountsAssist customers with inquiries, provide product/service information, and resolve issues
Required SkillsDebt collection, negotiation, bilingual communicationCustomer support, communication, problem-solving
Work EnvironmentCollections departments, call centersCustomer service centers, call centers
Common CertificationsNone mandatory, but debt collection certifications may helpCustomer service certifications optional

While both roles require bilingual skills and work in call center environments, Bilingual Collection Agents focus on recovering overdue payments and managing delinquent accounts, often involving negotiation. Bilingual Customer Service Representatives primarily assist customers with inquiries and support. The roles differ mainly in their objectives but share similar skills and work settings.

More about Bilingual Collection Agent jobs

What are popular job titles related to Bilingual Collection Agent jobs?

For Bilingual Collection Agent jobs, the most frequently searched job titles are:

Bilingual Collection Agent jobs near you
Infographic showing various Bilingual Collection Agent job openings in the United States as of September 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Spanish Bilingual Collection Agent

Bloomington, IL • On-site

Wilber Jobs
See more jobs at Wilber Jobsexternal

$14.75 - $18.75/hr

Full-time

Posted 14 days ago

Key responsibilities

  • Realizar llamadas a clientes/deudores para informarles sobre reclamaciones presentadas en su contra.

  • Brindar claridad sobre las reclamaciones presentadas y responder a cualquier consulta de los clientes.

  • Procesar pagos de manera precisa mediante tarjeta y ACH, y registrar las conversaciones y pagos en los expedientes.

Job description

¿Estas buscando una nueva oportunidad de empleo en un lugar estupendo para trabajar? ¡Aplica y ven a trabajar con nosotros! ¡Este es un puesto completamente capacitable; no se necesita experiencia previa! ¿Buscas una oportunidad para crecer en tu carrera profesional? Nuestra misión de contratación es incorporar a miembros ideales para el equipo como tú y ayudarte a desarrollar habilidades que te beneficien en tu trayectoria profesional. Wilber tiene una cultura increíble y el servicio que brindamos a nuestros clientes es insuperable. Como especialista bilingüe en cobranza especializado en subrogación, formarás parte de un equipo que realiza y recibe llamadas para conciliar reclamaciones de seguros. Contamos con un programa de entrenamiento excepcional con múltiples entrenadores para ayudarte según lo necesites. Los especialistas bilingües en cobranzas comienzan con un salario base de $21.00 por hora, además de comisiónes ilimitadas y posibles incentivos por bonos. Los nuevos miembros del equipo suelen alcanzar un promedio de $1,100 en comisiónes al mes durante su primer año; las comisiónes reales pueden variar según la persona.
Wilber is busca profesionales para unirse a nuestra oficina en Bloomington, la cual cuenta con la certificación Great Place to Work! Valoramos el trabajo duro, la integridad y a las personas antes que a las ganancias, razón por la cual ofrecemos un paquete de beneficios con ventajas adicionales que respaldan tu vida y tu bienestar. Este puesto también cuenta con una trayectoria profesional establecida, con la oportunidad de aumentar el salario base dentro de los primeros 6 meses de empleo. ¡Hay algo para cada persona que se une a nuestro equipo!
Echa un vistazo a nuestras redes sociales:
  • Facebook: https://www.facebook.com/WilberGroup/
  • Certificación de Great Place to Work: https://www.greatplacetowork.com/certified-company/7023903
  • Conoce más sobre nuestros beneficios adicionales en www.wilberjobs.com

Requisitos:
  • Capacidad para leer, escribir y hablar en español.
  • Dominio de la computadora.
  • Se requiere diploma de secundaria o equivalente
  • Etiqueta telefónica.
  • Sólidas habilidades de organización.
  • Disfrutar o querer adquirir experiencia trabajando en un entorno de oficina.
  • Se valora la experiencia en atención al cliente y ventas.

Funciones y responsabilidades esenciales:
  • Realizar llamadas a clientes/deudores para informarles sobre reclamaciones presentadas en su contra.
  • Brindar claridad sobre las reclamaciones presentadas y responder a cualquier consulta de los clientes.
  • Procesar pagos de manera precisa mediante tarjeta y ACH (pago con cheque electrónico).
  • Registrar con precisión en los expedientes las conversaciones mantenidas y los pagos recibidos.
  • Negociar planes financieros y de pago para recuperar activos en favor de nuestros clientes.
  • Aprender y aplicar la información proporcionada sobre el software de la empresa, las leyes y estatutos aplicables, así como las normas de la industria, con el fin de garantizar su cumplimiento y la recuperación de los fondos.
  • Disponibilidad para laborar de manera presencial en la ubicación asignada y mantener una excelente asistencia.

Debes esperar pasar una buena cantidad de tiempo recibiendo guía y entrenándote por parte de un supervisor y mentores, tanto dentro como fuera de nuestro equipo de entrenamiento. ¡Nuestro equipo de entrenamiento forma intencionalmente a excelentes gestors a través de enseñanzas, práctica directa, juegos interactivos, observaciones en tiempo real y mucho más!
Gracias por el tiempo que has dedicado a conocer lo que ofrecemos. Aunque esperamos que consideres postularte en Wilber, ¡te deseamos lo mejor en cualquier oportunidad que decidas seguir!

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