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Bilingual Collection Agent Jobs (NOW HIRING)

Tesoro Group

Leasing Agent - Bilingual

Lakewood, CO

$22 - $23/hr

Bilingual in English and Spanish is required for this role. This role is contract to hire (90 days ... Assisting the Property Manager in collection of delinquent rents * Proactively looking for ways to ...

ASK Consulting

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Collections Agent (277436)

Arlington, TX · On-site

$17 - $19/hr

Collections Agent Location: Arlington, TX 76018 Duration: 12 Months Contract Pay Scale: $17 - $19 ... collection procedures. * Previous Bilingual customer service, collections, or sales experience is ...

RNR Tire Express

Collection Specialist

Charleston, SC · On-site

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Savannah, GA

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Greenville, NC · On-site

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Charleston, SC · On-site

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Greenville, NC

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Charlotte, NC · On-site

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Savannah, GA · On-site

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Greenville, NC · On-site

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Savannah, GA · On-site

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

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Bilingual Collection Agent information

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How much do bilingual collection agent jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for bilingual collection agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

How do Bilingual Collection Agents typically manage communication challenges when dealing with clients who speak different languages?

Bilingual Collection Agents often navigate communication challenges by leveraging their fluency in multiple languages to build rapport and ensure clarity during sensitive conversations. They use active listening and tailored communication techniques to address cultural differences and misunderstandings that may arise. Additionally, they frequently collaborate with teammates and supervisors to share effective strategies for managing language barriers, ensuring that both the company and the client achieve a positive outcome.

What are Bilingual Collection Agents?

Bilingual Collection Agents are professionals who contact individuals or businesses with overdue accounts to recover outstanding payments, and they do so in more than one language. Their bilingual skills allow them to communicate effectively with a diverse customer base, helping resolve debts while maintaining positive relationships. These agents negotiate payment plans, explain account details, and document interactions, ensuring compliance with legal and company guidelines. Their role is essential in industries where customers speak different languages, improving recovery rates and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Bilingual Collection Agent, and why are they important?

To thrive as a Bilingual Collection Agent, you need fluency in at least two languages, strong negotiation skills, and a solid understanding of debt collection laws and practices. Familiarity with collections software, CRM systems, and telecommunication tools is typically required, along with any relevant certification in collections or customer service. Exceptional interpersonal skills, cultural sensitivity, and resilience help agents build rapport and handle challenging conversations effectively. These skills are crucial for maximizing recoveries, ensuring legal compliance, and maintaining positive customer relationships in diverse environments.

What language will we speak in 2050?

As a Bilingual Collection Agent, the primary languages spoken in 2050 will likely include English, Mandarin, Spanish, and Hindi, reflecting current demographic trends. Language use may shift due to globalization and technological advances, but English is expected to remain widely used in international business and customer service environments. Bilingual skills will continue to be valuable for effective communication in diverse workplaces.

What is the difference between Bilingual Collection Agent vs Bilingual Customer Service Representative?

AspectBilingual Collection AgentBilingual Customer Service Representative
Primary RoleRecover overdue payments and manage delinquent accountsAssist customers with inquiries, provide product/service information, and resolve issues
Required SkillsDebt collection, negotiation, bilingual communicationCustomer support, communication, problem-solving
Work EnvironmentCollections departments, call centersCustomer service centers, call centers
Common CertificationsNone mandatory, but debt collection certifications may helpCustomer service certifications optional

While both roles require bilingual skills and work in call center environments, Bilingual Collection Agents focus on recovering overdue payments and managing delinquent accounts, often involving negotiation. Bilingual Customer Service Representatives primarily assist customers with inquiries and support. The roles differ mainly in their objectives but share similar skills and work settings.

What does it mean to be bilingual?

A bilingual collection agent can speak and understand two languages fluently, which allows them to communicate effectively with a diverse range of clients. Being bilingual can improve communication skills, help resolve issues more efficiently, and may be a required or preferred qualification for certain positions. It often involves proficiency in both languages, sometimes verified through language assessments or certifications.

Why is the mother tongue important?

For a bilingual collection agent, having proficiency in their mother tongue is essential for effective communication with clients and understanding cultural nuances. It helps ensure accurate information collection and improves customer interactions, which are critical skills in debt recovery roles.

What's the easiest language to learn?

For a Bilingual Collection Agent, the easiest language to learn depends on the learner's native language; however, languages like Spanish, Italian, and French are often considered easier for English speakers due to similar vocabulary and grammar. Learning a language with consistent pronunciation and straightforward grammar can help improve communication skills essential for collection roles. Familiarity with language learning tools and consistent practice can accelerate proficiency.
More about Bilingual Collection Agent jobs
What job categories do people searching Bilingual Collection Agent jobs look for? The top searched job categories for Bilingual Collection Agent jobs are:
Bilingual Collection Agent jobs near you

Leasing Agent - Bilingual

Tesoro Group

Lakewood, CO

$22 - $23/hr

Other

Posted 4 days ago

Job description

Tesoro Group is seeking an experienced Leasing Agent to join one of our clients teams at (1) of their properties in Lakewood, CO (80228). The ideal candidate will have at least 1 years' experience in residential leasing, have strong organizational skills, problem solving skills, customer service skills and attention to detail. Bilingual in English and Spanish is required for this role. This role is contract to hire (90 days before conversion).

This role will be working with (1) community that has 400 market rate units, 3 stories and was built in 1980

Salary: $22-$23/hour DOQ. Commissions available after conversion.

Schedule: 9AM – 6PM: Tuesday, Thursday, Friday (open to 40 hours) - ideally look for PT to start but will get them working 40 hours once they are trained in.

    Job Duties and Responsibilities:

    • Providing first-line customer service to all prospective residents and current residents
    • Answering all incoming calls and emails
    • Completing rental forms and agreements
    • Collecting rents/deposits
    • Assisting the Property Manager in collection of delinquent rents
    • Proactively looking for ways to better the experience for our residents
    • Processing of all administrative forms and reports
    • Perform residential leasing, telephone and sales techniques successfully
    • Send out late notices and file evictions
    • Other duties as determined and required by the Property Manager

    Qualifications and Experience:

    • At least 1 years' experience in residential leasing.
    • Bilingual in Spanish and English – Required.
    • Strong organizational skills, customer service skills and attention to detail.
    • Previous leasing or related sales experience required – strong closing ability.
    • Yardi experience highly preferred.
    • Microsoft Excel experience is required.
    • Strong Math skills and be computer/tech savvy.
    • Ability to communicate effectively, both verbally and in writing.
    • Be able to work independently and have organization skills.
    • Be able to pass a background check before employment.

    Tesoro Group is a leading provider of specialized talent solutions dedicated to connecting exceptional individuals with exciting career opportunities across various industries. We specialize in matching highly qualified candidates with companies seeking expertise in finance, technology, marketing, legal, administrative, and customer support roles. At Tesoro Group, we are committed to empowering you for success by providing access to top-tier positions, competitive compensation packages, comprehensive benefits, and unmatched communication and support.

    Tesoro Group is an Equal Opportunity Employer, and we welcome applicants from all backgrounds. We believe in creating an inclusive environment where talent thrives, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

    We are committed to providing reasonable accommodation throughout the application and interview process. If you require assistance, please reach out to info@tesoroco.com. Pay offered to successful candidates is determined by various factors, including education, experience, location, job duties, and certifications.

    At Tesoro Group, we're dedicated to your success. Join us and embark on a journey where your talents are valued, and your career aspirations are realized. © 2026 Tesoro Group. All rights reserved.

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