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Bilingual Collection Agent Jobs (NOW HIRING)

RNR Tire Express

Collection Specialist

Charleston, SC

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Fayetteville, NC · On-site

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Charleston, SC · On-site

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Fayetteville, NC · On-site

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

RNR Tire Express

Collection Specialist

Fayetteville, NC

$16 - $20.68/hr

Experience as a rental agent, account executive, account manager, account collection, or rent-to ... Professional communication skills in English (bilingual is a plus!) * Strong computer and phone ...

Stone Mountain Management Corp

Leasing Agent

Houston, TX · On-site

$15.50 - $18.50/hr

Handles the collection and allocation of rent payments, security deposits, and application fees ... Bilingual: English/Spanish preferred Monday - Saturday 9 AM to 6 PM, with 1 hour Lunch break. 8 ...

Velera

Bilingual Spanish Fraud Detection Rep- REMOTE

$15.75 - $20/hr

Fraud Detection Agent I - Bilingual Velera is the nation's premier payments credit union service ... Main queue collection * Starstation * 3270 * Springboard * Separate Entity * FTQ * VIP, Travel ...

SPF Mgt Co, LLC

Collection Specialist / 202

Leesburg, FL · On-site

$17 - $19/hr

Professional Proficiency in English - Bilingual is a plus * Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automotive sales is ...

SPF Mgt Co, LLC

Collection Specialist / 306

Orlando, FL · On-site

$18 - $20/hr

Professional Proficiency in English - Bilingual is a plus * Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automotive sales is ...

RNR Tire Express

Collection Specialist / 202

Leesburg, FL · On-site

$17 - $19/hr

Professional Proficiency in English - Bilingual is a plus * Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automotive sales is ...

RNR Tire Express

Collection Specialist / 306

Orlando, FL · On-site

$18 - $20/hr

Professional Proficiency in English - Bilingual is a plus * Prior experience as sales agent, rental agent, account executive, account manager, account collection, rent to own, automotive sales is ...

Blue Magma Residential, LLC

Leasing Agent

Atlanta, GA

$16 - $19.25/hr

Responsible for assisting Assistant Manager in collection of delinquent rents. Job Qualifications ... * Bi-lingual helpful. Physical Requirements and Working Conditions: While performing the duties of ...

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Bilingual Collection Agent information

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How much do bilingual collection agent jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for bilingual collection agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

How do Bilingual Collection Agents typically manage communication challenges when dealing with clients who speak different languages?

Bilingual Collection Agents often navigate communication challenges by leveraging their fluency in multiple languages to build rapport and ensure clarity during sensitive conversations. They use active listening and tailored communication techniques to address cultural differences and misunderstandings that may arise. Additionally, they frequently collaborate with teammates and supervisors to share effective strategies for managing language barriers, ensuring that both the company and the client achieve a positive outcome.

What are Bilingual Collection Agents?

Bilingual Collection Agents are professionals who contact individuals or businesses with overdue accounts to recover outstanding payments, and they do so in more than one language. Their bilingual skills allow them to communicate effectively with a diverse customer base, helping resolve debts while maintaining positive relationships. These agents negotiate payment plans, explain account details, and document interactions, ensuring compliance with legal and company guidelines. Their role is essential in industries where customers speak different languages, improving recovery rates and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Bilingual Collection Agent, and why are they important?

To thrive as a Bilingual Collection Agent, you need fluency in at least two languages, strong negotiation skills, and a solid understanding of debt collection laws and practices. Familiarity with collections software, CRM systems, and telecommunication tools is typically required, along with any relevant certification in collections or customer service. Exceptional interpersonal skills, cultural sensitivity, and resilience help agents build rapport and handle challenging conversations effectively. These skills are crucial for maximizing recoveries, ensuring legal compliance, and maintaining positive customer relationships in diverse environments.

What language will we speak in 2050?

As a Bilingual Collection Agent, the primary languages spoken in 2050 will likely include English, Mandarin, Spanish, and Hindi, reflecting current demographic trends. Language use may shift due to globalization and technological advances, but English is expected to remain widely used in international business and customer service environments. Bilingual skills will continue to be valuable for effective communication in diverse workplaces.

What is the difference between Bilingual Collection Agent vs Bilingual Customer Service Representative?

AspectBilingual Collection AgentBilingual Customer Service Representative
Primary RoleRecover overdue payments and manage delinquent accountsAssist customers with inquiries, provide product/service information, and resolve issues
Required SkillsDebt collection, negotiation, bilingual communicationCustomer support, communication, problem-solving
Work EnvironmentCollections departments, call centersCustomer service centers, call centers
Common CertificationsNone mandatory, but debt collection certifications may helpCustomer service certifications optional

While both roles require bilingual skills and work in call center environments, Bilingual Collection Agents focus on recovering overdue payments and managing delinquent accounts, often involving negotiation. Bilingual Customer Service Representatives primarily assist customers with inquiries and support. The roles differ mainly in their objectives but share similar skills and work settings.

What does it mean to be bilingual?

A bilingual collection agent can speak and understand two languages fluently, which allows them to communicate effectively with a diverse range of clients. Being bilingual can improve communication skills, help resolve issues more efficiently, and may be a required or preferred qualification for certain positions. It often involves proficiency in both languages, sometimes verified through language assessments or certifications.

Why is the mother tongue important?

For a bilingual collection agent, having proficiency in their mother tongue is essential for effective communication with clients and understanding cultural nuances. It helps ensure accurate information collection and improves customer interactions, which are critical skills in debt recovery roles.

What's the easiest language to learn?

For a Bilingual Collection Agent, the easiest language to learn depends on the learner's native language; however, languages like Spanish, Italian, and French are often considered easier for English speakers due to similar vocabulary and grammar. Learning a language with consistent pronunciation and straightforward grammar can help improve communication skills essential for collection roles. Familiarity with language learning tools and consistent practice can accelerate proficiency.
More about Bilingual Collection Agent jobs
What job categories do people searching Bilingual Collection Agent jobs look for? The top searched job categories for Bilingual Collection Agent jobs are:
Bilingual Collection Agent jobs near you
Collection Specialist

Collection Specialist

RNR Tire Express

Charleston, SC

$16 - $20.68/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Key responsibilities

  • Maintain customer relationships by providing excellent customer service on the phone and computer.

  • Make phone calls to customers and references regarding expired agreements and assist in resolving issues to facilitate renewal and prompt payment.

  • Schedule voluntary turn-ins of merchandise and go out into the field to pick up product and do door hangers.

RNR Tire Express rating

5.1

Company rating: 5.1 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

587th of 722 rated retailers

Job description

RNR Tire Express is ready to hire a full-time Collection Specialist with great customer service skills. An average Collections Specialist makes $16.00 to $20.68 in total with the bonuses. In addition to great pay and our family atmosphere, our office team also enjoys the following benefits and perks:


  • Medical, dental, and vision insurance
  • Long- and short-term disability
  • Accident, critical illness, and cancer plans
  • 401(k) matching plan
  • Paid holidays
  • Growth potential


So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial short, mobile-friendly online application. We hope to meet you soon!


THE DAY-TO-DAY

You can be found in the office Monday-Friday,8:30 am-6:30pm and Saturday 8:30am-3:30pm with one weekday off each week and Sundays off.


Each day, you arrive at the office ready to maintain our customer relationships. Most of your day is spent on the phone or on the computer. Looking over applications, you strive to recognize and create opportunities to renew customer agreements. You provide excellent customer service as you make phone calls to our customers regarding expired agreements as well as references on expired accounts. By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as necessary. You also schedule voluntary turn-ins of merchandise. We also go out into the field to pick up product and do door hangers.


Your patience and tact are essential in enhancing our relationships with our customers. When challenging opportunities arise, you handle them quickly all while providing top-notch customer service. Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Collections Specialist, you thrive in our fast-paced, people-driven environment and get great satisfaction out of contributing to our continued success.


OUR IDEAL Collection specialist


  • Positive - a can-do attitude that helps you rise to challenges.
  • Communicator - strong communication skills especially over the phone
  • Passion for customer service - motivated to maintain relationships with our customers.
  • Patient - ability to work with customers even when they're upset.
  • Multitasker - prioritize and juggle multiple tasks effectively throughout a busy workday.

Is this you? If so, keep reading!


ABOUT RNR TIRE EXPRESS

RNR Tire Express is a national franchise retailer of quality tires and custom wheels. Established in 2000, RNR has grown to over 200 locations in 29 states and is continuing to grow. At RNR, we have built a culture around "serving our customers and not just providing them service".


We support and empower our employees with excellent training and tools which enable them to provide our customers with a unique and exceptional experience. Our team is essential to our success which is why we offer competitive compensation, generous benefits, and a great work environment that people want to be a part of.


REQUIREMENTS


  • Experience as a rental agent, account executive, account manager, account collection, or rent-to-own
  • Valid driver's license with a clean driving history
  • Can pass a drug screen and background check.
  • Ability to work a flexible schedule.
  • Professional communication skills in English (bilingual is a plus!)
  • Strong computer and phone skills

If this sounds like the right opportunity for you and you meet the above requirements, we need you on our office team. Apply today to be a Collection Specialist!


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